1997 JEEP GRAND CHEROKEE Complaints
View complaints related to 1997 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 1997 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 JEEP GRAND CHEROKEE- ENGINO, CA
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 65-70 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE HESITATED AND VIBRATED. SUDDENLY, THE VEHICLE STALLED WITHOUT WARNING AND THE RPM'S DECREASED EXCESSIVELY LOW. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE ENGINE RESTARTED AFTER 15 MINUTES AND THEN RESUMED OPERATION; HOWEVER, THE PERFORMANCE WAS POOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FAILURE WAS RELATED TO THE PRIMARY CONTROL MODULE (PCM). THE VEHICLE WAS REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- ST. LOUIS, MO
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE VEHICLE STALLS WHILE IDLING OR DRIVING 25 MPH. THE FUEL PUMP, ALTERNATOR, RADIATOR, MAP SENSOR, SPARK PLUGS, AND EXHAUST WERE REPLACED, BUT THE FAILURE HAS NOT BEEN RESOLVED. THE CONTACT FEELS THAT THE VEHICLE IS UNSAFE TO DRIVE BECAUSE THE FAILURES OCCUR WITHOUT WARNING. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 120,000 AND FAILURE MILEAGE WAS 115,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- FRESNO, CA
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED INTERMITTENTLY. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS AND THE ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATORS REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC EIGHT TIMES, BUT THE FAILURE COULD NOT BE DUPLICATED. RECENTLY, THE DEALER REPLACED THE CORE WIRES, SPARK PLUGS, HOSES, CAPS, AND ROTOR DISTRIBUTOR. THE VEHICLE WAS ALSO REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 02V053000 (POWER TRAIN:AUTOMATIC TRANSMISSION;LEVER AND LINKAGE:FLOOR SHIFT). THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 103,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- FRESNO, CA
1. CAME OUT OF GEAR WHEN IN PARK AND CRASHED SUSTAINING 5000.00 DOLLARS IN DAMAGE. HAD RECEIVED A LETTER FROM DAIMLER-CHRYSLER IN 2002,HOWEVER IT WAS NOT DATED STATING THE CAR COULD DO THIS. NO RECALLS WERE PRESENT AT THE TIME. THEY DENIED ANY PROBLEM WHEN CAR CRASHED. CALLED AN ATTORNEY WHO WAS A RELATIVE THAT TOLD WITHOUT A DOUBT (100%) THE CAR WOULD DO THIS. HE THEN CALLED ME BACK AND STATED HE COULD NOT REPRESENT ME BECAUSE HE REPRESENTED DAIMLER-CHRYSLER. HE WAS HIRED BY CHRYSLER AFTER HE BOUGHT A VIPER FROM THEM THAT WAS A LEMON AND HE SHOVED IT YOU KNOW WHERE AND WON. THEY REALIZED WHAT AN OUTSTANDING ATTORNEY HE WAS THEN HIRED HIM. TALK ABOUT FAMILY ETHICS. THEY FINALLY INSTALLED THE SECONDARY DETENT SYSTEM IN 12/2008. I WAS TOLD IT WAS REPAIRED. 2 THE CAR IS STALLING AT HIGH SPEEDS,DURING U TURNS, WHILE AT STOP SIGNS. IT TO DANGEROUS TO DRIVE. JEEP KEEPS TELLING ME THEY CAN NOT FIND ANYTHING ON DIAGNOSTICS. I WAS OUT OF TOWN 250 MILES FROM HOME AND THEY WANT ME TO DRIVE AN UNSAFE VEHICLE BACK TO THE. THEY HAVE BEEN RUDE,EVASIVE AND BLAMING ME. AFTER 500.00 THERE DIAGNOSTICS SHOWED NOTHING. IT HAS BEEN TO 5 OTHER MECHANICS AND KNOW ONE HAS BEEN ABLE TO DIAGNOSE THE PROBLEM. I NOW HAVE A 1997 GRAND CHEROKEE LIMITED THAT IS LOADED THAT IS DANGEROUS AND WORTH NOTHING. 3 IF THEY INSIST ON ARBITRATION AND A CHANCE TO FIX IT YOU WILL LOSE. IT IS WORTH YOUR MONEY TO HIRE A LEMON LAW ATTORNEY FROM THE VERY BEGINNING. *TR
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- NEW HAVEN, CT
TEMPERATURE/BLEND AIR DOORS FAILED IN HEATER, RENDERING DEFROSTER USELESS--NO VISIBILITY. THIS IS A BUILT IN DEFECT IN 1997 JEEPS AND OCCURS TO NEARLY ALL OF THEM THROUGH NO FAULT OF OWNER OR WEAR AND TEAR BY CHRYSLER'S ADMISSION. DEALER CHARGED $1400 TO REPAIR. CHRYSLER PAID $700 OF THAT. THIS IS UNFAIR TO CONSUMER AND A SAFETY DEFECT. PARTS 24652002,5134347AA,5134343AA,5012727AA,AND 50127009AA WERE ALL REPLACED. THIS FAULT IS A HAZARD DUE TO INADEQUATE MECHANISM SELECTED BY MANUFACTURER IN ORIGINAL DESIGN. CAR CANNOT BE DRIVEN ON FOGGY DAYS OR INDEED IN WINTER. CHRYSLER SHOULD REIMBURSE CUSTOMERS FOR THIS REPAIR. *TR
Source: NHTSA WEB SITE -
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1997 JEEP GRAND CHEROKEE- RIVER FALLS, WI
AUTOMATIC HEADLIGHTS TURN ON AND OFF IN RAPID SEQUENCE WHEN DRIVING ON STREET LAMP LIT STREETS. WORK FINE ON DARK COUNTRY ROADS, BUT NOT IN TOWN. MUST TURN HEADLIGHTS TO MANUAL. *TR
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- IRVINGTON, NJ
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE SUDDENLY SHUT OFF. THE FAILURE OCCURS ALMOST EVERYTIME THE VEHICLE IS DRIVEN. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE CURRENT MILEAGE WAS 137,000 AND FAILURE MILEAGE WAS 132,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- LAFITTE, LA
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SPORADICALLY STALLS WITHOUT WARNING. THE VEHICLE USUALLY RESTARTS IMMEDIATELY AFTERWARDS. PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND HAD VARIOUS REPAIRS PERFORMED, WHICH CONSISTED OF REPLACING THE THROTTLE POSITION SENSOR, INTAKE TEMPERATURE SENSOR, MAP SENSOR, INTAKE AIR CONTROL VALVE, CRANKSHAFT POSITION SENSOR, DISTRIBUTOR, CAP AND ROTOR, SPARK PLUGS, ELECTRICAL WIRING, FUEL PUMP, OXYGEN SENSOR, COOLANT TEMPERATURE SENSOR, AND THE IGNITION COIL. NONE OF THE REPAIRS HAVE SUCCESSFULLY REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 123,000 AND CURRENT MILEAGE WAS 125,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- BURNSIDE, KY
DRIVER DOOR WILL NOT SHUT CORRECTLY SEEMS AS THOUGH IT IS FALLING OFF LITERALLY. *TR
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- MOUNT PLEASANT, TX
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHEN THE CONTACT ATTEMPTED TO OPEN THE DRIVER SIDE DOOR, THE BOTTOM HINGE DETACHED FROM THE DOOR STRUCTURE. PRIOR TO THE FAILURE, THE DOOR WOULD MAKE A POPPING SOUND WHEN OPENING. IN ORDER TO CLOSE THE DOOR, THE CONTACT WOULD HAVE TO LIFT THE DOOR SLIGHTLY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE