1997 JEEP GRAND CHEROKEE Complaints

View complaints related to 1997 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 1997 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1997 JEEP GRAND CHEROKEE
    - MILWAUKEE, WI

    I PURCHASED A 1997 JEEP GRAND CHEROKEE FROM MEEKER HILLS AUTO W215N11251 APPLETON AVE GERMANTOWN, WI 53022. THE DEALERS SAFETY CHECKLIST INDICATED THAT ALL WAS CHECKED AND FOUND TO BE SAFE. AT THE TIME OF SALE, THE SALESMAN "CHAD" STATED TO MYSELF AND MY RELATIVE THAT IF ANYTHING WAS WRONG WITH THE VEHICLE THAT I SHOULD CONTACT THEM IMMEDIATELY. 2 DAYS AFTER PURCHASING THE VEHICLE I CALLED TO ALERT THEM OF SOME PROBLEMS, I IMMEDIATELY TOOK THE VEHICLE BACK. I TOOK THE VEHICLE BACK ON 4 OCCASIONS ONLY TO BE TOLD THAT NOTHING IS WRONG WITH THE VEHICLE, FINALLY I TOOK THE VEHICLE TO MILWAUKEE AREA TECHNICAL COLLEGE (MATC) AND HAD THE INSTRUCTOR TO LOOK AT THE VEHICLE, AND WAS TOLD THAT THERE LOTS OF REPAIRS THAT NEED TO BE DONE. I CONTACTED THE DEALERSHIP AND WAS TOLD BY THE OWNER THAT I CAN TRADE THE VEHICLE FOR ANOTHER VEHICLE AND PAY THE DIFFERENCE. THEY WERE NOT WILLING TO REPAIR ANYTHING. I HAD THE REPAIRS DONE AT MATC AT A COST OF $750.00 PARTS ONLY. I WANT TO FILE A COMPLAINT. PLEASE LET ME KNOW WHAT I MUST DO FURTHER. THANKS *TR

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - MAYNARDVILLE, TN

    JEEP RUNS FOR A BIT SOMETIMES THEN JUST STALLS OUT NO MATTER WHAT SPEED YOU ARE TRAVELING. CHANGED MULTIPLE PARTS TO TRY AND RESOLVE THE ISSUE AND NO LUCK. I HAVE NOTICED MULTIPLE PEOPLE ON THE INTERNET COMPLAINING OF THE SAME PROBLEM WITH NO LUCK FIXING THE PROBLEM EITHER. *TR

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - MISSION VIEJO, CA

    THE 1997 JEEP GRAND CHEROKEE STALLS WHEN YOU DRIVE AND SOMETIMES WILL COME BACK BUT USUALLY WILL NOT. IF YOU WIGGLE THE PLUG ON THE COMPUTER IT APPEARS TO FIX THE PROBLEM FOR A WHILE BUT THEN IT BEGINS STALLING AGAIN. THE CAR STALLS AT ALL DIFFERENT TIMES, EVEN IN THE MIDDLE OF AN INTERSECTION! WE HAVE DONE CONSIDERABLE RESEARCH ON THE INTERNET AND TRIED THE "SCREW THEORY" AND CHECKED OTHER POSSIBILITIES. CHECKED THE PLUG CONNECTORS AND THEY WERE ALL FINE. EVERYTHING TESTS OUT FINE AND WE CAN'T FIGURE OUT WHAT ELSE WE CAN DO! *TR

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - KEY WEST, FL

    I OWN A 1997 JEEP GRAND CHEROKEE LAREDO THAT WILL START AND RUN FINE AND THEN AT ANY TIME NO MATTER THE WEATHER, TIME, HIGHWAY OR CITY IT WILL JUST DIE. I WAS NEARLY IN A HEAD ON COLLISION THIS WEEK DURING A PASSING SITUATION ON A TWO LANE ROAD. I HAVE SPENT HUNDREDS OF DOLLARS ON MECHANICS TRYING TO DIAGNOSE AND FIX THE PROBLEM TO NO AVAIL. I HAVE STARTED CHECKING THINGS OUT ON THE INTERNET AND HAVE DISCOVERED THAT HUNDREDS OF OTHER PEOPLE ARE HAVING THE SAME PROBLEM. IF SOMEONE HAS NOT BEEN KILLED YET BUY THIS DEFECT I WOULD BE VERY SURPRISED. *TR

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - LAS VEGAS, NV

    WHILE I INDICATE THAT THIS PROBLEM BEGAN JAN 2008, IT HAS BECOME OBVIOUS WITH RESEARCH THAT THE PROBLEMS I HAD OVER THE LAST TWO YEARS LED UP TO THIS. FOR THE LAST 2 YEARS, IF I AM DRIVING IN HIGH ALTITUDES, ENGINE WILL SPUTTER, LOSE POWER AND THREATEN TO DIE. OVER THE LAST TWO MONTHS, MY CAR WILL JUST DIE. NO WARNING, NO SPEED REQUIREMENT, NO SITUATION REQUIREMENT. HAVE REPLACE SO MANY THINGS, IT IS UNBELIEVABLE AND VERY COSTLY. ONCE THE CAR HAS DIED, IT WILL REFUSE TO RESTART FOR SEVERAL MINUTES TO ONE HOUR. WHEN IT DOES RESTART SUPER HEAVY GAS SMELL ACCOMPANIES. TODAY IT STARTED TO BACKFIRE. PLEASE DO SOMETHING ABOUT THIS. THIS HAPPENS TO MANY OTHER JEEP GRAND CHEROKEE OWNERS. MINE IS A 97. THANK GOD IT HAS NOT HAPPENED TO ME ON THE FREEWAY AT HIGH SPEEDS LIKE SOME OTHERS. WHAT KIND OF HAVOC WOULD THAT CAUSE ON OUR FREEWAYS DURING RUSH HOURS? *TR

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - FORT ATKINSON, WI

    I HAVE A 97 JEEP GRAND CHEROKEE AND IT DOESN'T CHANGE FROM HEAT TO DEFROST OR OTHER SETTING. IT APPEARS THAT THE BLEND DOORS ON THE MAIN HEATER BAY ARE THE PROBLEM AND I ALSO HAVE CHECKED ONLINE AND FIND THIS A COMMON PROBLEM AND QUITE EXPENSIVE TO REPAIR. THIS CREATED A VERY DANGEROUS SITUATION WHILE DRIVING IN A SNOW STORM AND NOT HAVING THE VEHICLE KEEP UP TO THE DEMAND ON THE WINDSHIELD. I WAS TRAVELING WITH MY 3 YOUNG CHILDREN AND THE POTENTIAL FOR SERIOUS INJURY WAS HIGH. IT ALSO APPEARS THAT JEEP IS AWARE OF THE SITUATION AND ISN'T WILLING TO FIX THE PROBLEM. POTENTIAL DEATH AND SERIOUS INJURY ARE GREAT AND THIS IS POOR JUDGMENT FOR PUBLIC SAFETY. *TR

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - SAN FRANCISCO, CA

    MY 1997 JEEP GRAND CHEROKEE LAREDO JUST DIES WHEN I'M DRIVING. DOESN'T MATTER WHAT SPEED I'M GOING. IT DIED OVER 10 TIMES ON MY WAY HOME FROM SAN JOSE TO SAN FRANCISCO WHILE ON THE FREEWAY GOING 60 MPH. THIS PROBLEM STARTED OVER A MONTH AGO. WE HAVE CHANGED THE CRANK SENSOR AND COIL. THE TROTTLE HAS BEEN CHECKED AND THE FUEL INJECTOR. WE HAVE CHANGED THE BATTERY. WE DON'T KNOW WHAT ELSE TO CHANGE. AFTER READING THE SAME COMPLAINTS FROM JEEP OWNERS ON THE CNET CAR TECH FORUMS I DEDICED TO FILE A COMPLAINT. THEY HAVE THE SAME PROBLEM AND ARE SPENDING A LOT OF MONEY REPLACING DIFFERENT PARTS AND THE PROBLEM CONTINUES. THIS PROBLEM IS VERY DANGEROUS, DRIVING ON THE FREEWAY THEN THE CAR JUST DIES. I HAVE NO MONEY TO SPEND TO KEEP ON REPLACING DIFFERENT PARTS. PLEASE HELP. THANKS. *TR

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - LIVINGSTON, NJ

    TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT COULD NOT CLOSE THE DRIVER'S SIDE DOOR AND DISCOVERED THAT THE LOWER ENGINE BOLT SEPARATED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS. THE CONTACT WILL ATTEMPT TO REPAIR THE DOOR. THE CURRENT AND FAILURE MILEAGES WERE 113,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - FORT WAYNE, IN

    THE DRIVERS SEAT MOUNTING BRACKET THAT BOLTS TO FLOOR BOARD IS DEFECTIVE AND CANNOT BE CONSIDERED TO BE SAFE TO ALL DRIVERS WHO OWN THIS VEHICLE. I HAD ORIGINAL BRACKET BRAKE AFTER ONLY 50,000 AND NOW AFTER 108,000 HAVE HAD THAT BRACKET BRAKE. IF BRACKET BRAKES SO EASILY THEN IN A WRECK THE PROBABILITY OF IT BREAKING HAS TO BE GREAT AND WOULD RESULT IN ADDITIONAL INJURIES. THE SEAT WOULD BE MOVABLE AND WOULD RESULT IN LOSS OF CONTROL OF VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - HOUSTON, TX

    WE HAVE A USED 1997 JEEP GRAND CHEROKEE, WHICH WE HAVE ONLY OWNED IT FOR ABOUT 5-6 MONTHS AND WE ARE HAVING PROBLEMS WITH THE FUEL SYSTEM/PUMP. WE NOTICE A RECALL ON 1997-2004 JEEP GRAND CHEROKEE IN JAN/FEB 2006 ON THE PROBLEM THAT WE ARE HAVING WITH THE VEHICLE, BUT WHEN WE CONTACT THE CHRYSLER CORP. WE WERE TOLD THAT OUR PARTICULAR VEHICLE WASN'T PART OF THE RECALL. ON THE PAGE THAT I RECEIVE THE INFO ON THE RECALL THRU NHTSA.GOV, IT DIDN'T SPECIFY WHICH ONE, IT JUST STATES 1997-2004, JEEP GRAND CHEROKEE AND JEEP WRANGLER, SO WE NEED TO MAKE SURE THAT CHRYSLER IS NOT TRYING TO TAKE ADVANTAGE OF THE SITUATION AND NOT REPAIR THE VEHICLE. HOW IS IT THAT OUR VEHICLE IS HAVING THE SAME PROBLEM AS THE ONES THAT IS UNDER THE RECALL. I SPOKE WITH TWO REPRESENTATIVES AT CHRYSLER AND I WAS TOLD THAT THE VEHICLE THAT WE OWNED HAD A FUEL PUMP REPLACED IN 2000 AND I'M NOT SURE IF THAT'S TRUE, BECAUSE THE RECALL WASN'T UNTIL LAST YEAR. *JB

    Source: NHTSA WEB SITE