2004 JEEP GRAND CHEROKEE Complaints

View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 JEEP GRAND CHEROKEE
    - TYLER, TX

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE AIR BAG WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 112,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/18/16*LJ UPDATED 10/19/16.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - DENVER, CO

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - MANCHESTER, NH

    I HAVE BEEN WAITING 13 MONTHS FOR THE JEEP DEALERSHIP (BONNEVILLE & SONS) TO FIX R06 NHTSA 15V-046. I CALLED WHEN I 1ST RECEIVED THE NOTICE IN JULY 2015. DECEMBER 2015 & TWICE IN THE PAST 2 WEEKS. THEY TELL ME FCA CAN'T PROVIDE ALL THE PARTS NECESSARY TO COMPLETE THE RECALL. I CAN'T IMAGINE THAT THIS IS ACCEPTABLE!

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - ARVADA, CO

    TL* TAKATA RECALL. THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - MISSOULA, MT

    TL* TAKATA RECALL. THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - CLIO, SC

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED WITH THE KEY OUT OF THE IGNITION, THE VEHICLE STARTED ON ITS OWN. IN ADDITION, THE HAZARD LIGHTS, POWER LOCKS, AND HORN FUNCTIONED INDEPENDENTLY INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE GAUGES AND METERS DISPLAYED INCORRECT READINGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - MAPLES, FL

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - STOCKTON, CA

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN OVER TO START THE VEHICLE MORE THAN ONCE. THE CONTACT HAD TO WAIT A BRIEF MOMENT AND MADE SEVERAL ATTEMPTS TO FINALLY GET THE VEHICLE TO START. THE CONTACT STATED THAT THE SENTRY KEY IMMOBILIZING SYSTEM FAILED TO WORK AND WAS UNCERTAIN OF WHEN THE FAILURE WOULD OCCUR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 223,273.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - MADISON, MS

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIE ROD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - ABINGTON, MA

    MY 2004 HAS RECENTLY INTERMITTENTLY HAS BEEN SHUTTING DOWN WHILE DRIVING. I HAVE CALLED JEEP AND ASKED FOR HELP WITH DIAGNOSING WHAT IS WRONG AND THEY REFUSED. I HAVE HAD IT CHECKED SEVERAL TIMES BY MY OWN MECHANIC AND AFTER NUMEROUS REPAIRS THE PROBLEM IS STILL HAPPENING. THERE IS NO WARNING, SOUND, OR RHYME OR REASON WHEN IT HAPPENS AND IT HAPPENS IN TRAFFIC. IT IS A VERY DANGEROUS DEFFECT, WHATEVER, IT IS AND SINCE NOONE AT JEEP SEEMS TO WANT TO HELP I AM FILING A COMPLAINT FOR OTHERS WHO MAY HAVE THIS SAME TYPE OF VEHICLE TO BEWARE. THERE WAS A RECALL ON THIS YEAR VEHICLE IN 2004 BRAND NEW WHEN THE CAR CAME OUT ON THE CRANKSHAFT SENSOR WHICH DOES CAUSE INTERMITTENT STALLING BUT AGAIN JEEP WOULD NOT ASSIST ME TO DIAGNOSE IF THIS IS THE PROBLEM. IT ALWAYS HAPPEN WHILE MOVING IN TRAFFIC AGAIN WITHOUT ANY WARNING. IT IS NOT SO MUCH THAT IT STALLS - THE VEHICLE LITERALLY SHUTS DOWN. ALMOST LIKE ITS A SAFETY ISSUE!!!!!!!!!!!!!!!!!!!

    Source: NHTSA WEB SITE