1997 JEEP GRAND CHEROKEE Complaints
View complaints related to 1997 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 1997 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
1997 JEEP GRAND CHEROKEE- STILLWATER , MN
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE FUEL GAUGE INDICATED THAT THERE WAS FUEL PRESENT IN THE VEHICLE, HOWEVER, THE VEHICLE WOULD RUN OUT OF GAS. THE CONTACT WAS NOT THE DRIVER AND COULD NOT GIVE MORE DETAIL. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA RECALL # 97V194000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CURRENT MILEAGE IS 129,000 AND FAILURE MILEAGE WAS 122,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- SHERBORN, MA
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, A WARNING LIGHT ILLUMINATED, A CHIME SOUNDED, AND THE GAS GAUGE INDICATED THAT THE VEHICLE WAS OUT OF FUEL. THE GAS GAUGE THEN WENT BACK UP, INDICATING THAT FUEL WAS PRESENT AND THE WARNING LIGHT DIMMED. THE WEATHER WAS SUNNY AND APPROXIMATELY 80 DEGREES. THE CONTACT BELIEVES THAT HIS VEHICLE SHOULD BE INCLUDED IN RECALL # 97V194000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CURRENT AND FAILURE MILEAGES WERE 25,386.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- SOUTH GRAFTON, MA
DRIVER SIDE SEAT BELT NOT RETRACTING FULLY, LATCH DIFFICULT TO PRESS AND UNLATCH. *JB
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- HONOR, MI
TL* - THE CONTACT OWNS A 1997 CHRYSLER JEEP GRAND CHEROKEE. THE ABS WARNING LIGHT CAME ON WHEN IT SNOWED AND THE ABS WILL NOT ENGAGE. THIS OCCURRED SINCE THE CONTACT PURCHASED THE VEHICLE, APPROXIMATELY 2 YEARS AGO. THE REPAIR SHOP COULD NOT T DIAGNOSE THE FAILURE. THE DEALER STATED THAT IF THE ABS SENSOR GOT SNOWED ON THE SYSTEM WILL NOT WORK PROPERLY. THE CURRENT MILEAGE WAS 160,000 AND THE FAILURE MILEAGE WAS 105,000. THE FAILURE OCCURRED 20 TIMES SINCE THE VEHICLE WAS PURCHASED.*AK UPDATED 03/19/07. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- PORT HUENEME, CA
TOOK JEEP TO DEALER ON JAN 22 07 FOR ABS LIGHT CHECK. WAS NOTIFIED MY DEALER THAT THERE WAS A RECALL ON MY CAR FOR SECONDARY DETENT SYSTEM RECALL BO2. DEALER SERVICED DETENT RECALL MALFUNCTION. WHEN I PICKED UP THE CAR THE AUTOMATIC SHIFT LEVER WOULD NOT GO DOWN TO 1ST AND 2ND GEAR, IT WAS BEING BLOCKED BY AN INTERNAL OBSTACLE UNDER THE SHIFT COUNCIL. TOOK CAR IN NEXT DAY AROUND 11:30 AM AND SERVICE WRITER WANTED TO KEEP CAR OVERNIGHT. SET APPOINTMENT WITH HIM TO BRING IT IN NEXT DAY JAN 24 07. DEALER ADVISED ME THAT MY SHIFTING BEZEL WAS BROKEN AND NEEDED TO BE REPLACED FOR $95.00. I ADVISED DEALER THAT SHIFTER WORKED FINE WHEN I BROUGHT IT IN AND THAT THEY NEEDED TO FIX WHATEVER IT IS THAT THEY BROKE. DEALER REPLIED THAT IT WAS BROKE BEFORE I BROUGHT IT IN AND WORKING ON THE COUNCIL CAUSED THINGS TO SHIFT AND THUS CAUSED THE OBSTACLE. I ARRIVED AT THE DEALER AND THEY SAID THAT IF I HAD NOT BROUGHT IN MY CAR THAT IT WOULD STILL BE WORKING FINE., DEALER AGREED WITH ME BUT WANTS $95.00 TO FIX IT.,.I DECLINED THE OFFER. TOOK CAR HOME AND REMOVED SHIFTING COUNCIL TO FIND THAT RED SHIFT MARKER WAS NO LONGER CENTERED AROUND THE SHIFT LEVER AND A RUBBER WASHER WAS NO LONGER CENTERED AROUND THE SHIFTER. PULLING THE SHIFTER BACK TOWARDS DRIVE CAUSED THE SHIFTER TO BE STUCK AT DRIVE BECAUSE THE RED SHIFT MARKER BEZEL WOULD NOT ALLOW SHIFTER TO GO ANY FURTHER AND THUS BLOCKED SHIFTER FROM GOING FROM 1ST OR 2ND GEARS. WHILE DRIVING THE CAR IN THIS CONDITION THE SHIFTER WOULD POP INTO NEUTRAL WHEN A ROAD BUMP WAS HIT AND THUS I WOULD LOOSE POWER, THUS AN UNSAFE DRIVING CONDITION. UPON PICKING MY CAR UP ON JAN 22 07 AROUND 5 PM I WAS NOT ADVISED THAT MY SHIFTER WAS NOT WORKING PROPERLY OR THAT I WAS DRIVING OFF IN A VEHICLE THAT NOW HAD AN UNSAFE DRIVING CONDITION. *JB
Source: NHTSA WEB SITE -
-
1997 JEEP GRAND CHEROKEE- MILPITAS, CA
1997 JEEP GRAND CHEROKEE 4WD 6 CYLINDER MILEAGE: 64,600 - ABS STOPPED WORKING WHILE DRIVING (ESTIMATED COST TO REPAIR IS $1800), 1997 JEEP GRAND CHEROKEE 4WD 6 CYLINDER MILEAGE: 64,600 - COMPLETE FAILURE OF DRIVE TRAIN (TRANSMISSION), BEING REPAIR AT A COST OF $2550.55. *JB
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- PITTSBURGH, PA
I HAVE A 1997 JEEP GRAND CHEROKEE THAT HAS AN ELECTRICAL DEFECT IN THE POWER DISTRIBUTION CENTER (FUSE BOX ) UNDER THE HOOD. IT BLOWS FUSES TO THE AUTOMATIC SHUTDOWN RELAY,POWERTRAIN CONTROL MODULE. WITHOUT WARNING THE VEHICLE WILL SHUT OFF AND NOT RESTART WHICH ALSO LEAVES YOU WITHOUT POWER BRAKES OR STEERING IT IS A WELL KNOWN DEFECT BY JEEP DEALERS AND MECHANICS YET NOBODY DOES ANYTHING ABOUT IT A SMALL WIRE NEEDS REPLACED TO FIX THE PROBLEM. *JB
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- SCOTTS VALLEY, CA
REAR HOOD LATCH THINKS THAT THE BACK HATCH IS OPEN WHEN IT IS SHUT. COULD THIS BE RELATED TO THE INVESTIGATION OF THE HOODS OPENING ON THEIR OWN? *NM
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- BRENTWOOD, NY
I AM COMPLAINING ABOUT THE LACK OF SERVICE FOR MY JEEP CHEROKEE. THERE IS ARE A COUPLE OF RECALLS FOR THIS VEHICLE. ONE IS THE B02 AND THE OTHER IS THE 879. I HAVE MADE ARRANGEMENTS TO HAVE THEM FIXED AT THE SMITHTOWN AND BAYSHORE DEALERSHIPS AND EACH APPOINTMENT HAS BEEN CANCELLED. I CANNOT TAKE THE CAR TO A MECHANIC BECAUSE THE CAR ROLLS OUT OF GEAR WHEN IT IS IN PARK (B02 RECALL). SO THE WORK THAT HAS TO BE DONE HASN'T BEEN TAKEN CARE OF BECAUSE MECHANICS WILL NOT BRING THE CAR INTO THE SHOP. AS A MATTER OF FACT THE ONE TIME SOMEONE ALLOWED IT INTO THE SHOP IT ROLLED OUT OF GEAR AND ALMOST RAN THE MECHANICS OVER. LETS JUST SAY WE ARE NOT ON GOOD TERMS BECAUSE OF THIS. PARTS ARE WORN OUT. BUT UNTIL THIS ROLL OUT OF PARK ISSUE IS TAKEN CARE OF NO ONE WILL SEE THE CAR. AGAIN I MADE SEVERAL APPOINTMENTS TO SEE CHRYSLER DEALER BUT THEY KEEP CANCELING MY APPOINTMENTS. I WANT TO BE PAID FOR THE PARTS THAT ARE WEARING OUT AND CANNOT BE FIXED DUE TO NO MECHANIC WILL SEE THE CAR. AND I WANT THE DEALERSHIPS IN SMITHTOWN AND BAYSHORE REPORTED FOR CANCELING APPOINTMENTS THAT WERE MADE IN ADVANCE. *JB
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- MIDLAND, MI
1997 JEEP GRAND CHEROKEE MOONROOF BLEW OFF WITH A GUST OF WIND. *KB THE MOONROOF WAS CLOSED AT THE TIME OF THE INCIDENT. THE CONSUMER STATED THE DEALER REPLACED THE TRACK AND MOTOR ON THE MOONROOF. *JB
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE