2001 JEEP GRAND CHEROKEE Complaints

HEAT ONLY WORKS ON DRIVER SIDE. COLD AIR FROM PASSENGER SIDE. MY MECHANIC THE A/C BLEND DOOR IS PROBABLY STUCK. I HAVE BEEN TOLD THEY WOULD HAVE TO PULL THE DASH TO FIX THE PROBLEM. A YEAR AGO THE HEATER CORE WAS REPLACED REQUIRING THE NEED TO PULL THE DASH. THE LABOR FOR THAT ALONE WAS $900. MY MECHANIC TOLD ME THAT BOTH OF THESE PROBLEMS HAVE SERVICE BULLETINS ISSUED FOR THE JEEP & THE DODGE DURANGO. I BELIEVE THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THESE ARE SO COMMON, THAT THE PARTS NEEDED TO FIX THE BLEND DOOR ARE NOT EVEN AVAILABLE. WITH THE BELOW 0 TEMPERATURES WE ARE HAVING THIS WINTER I CAN'T GO VERY FAR WITHOUT FREEZING! *TR

WIFE AND SON REQUIRED TO FIND ALTERNATE VEHICLE. THE RIGHT HAND SIDE OF HEATER ON 2001 JEEP GRAND CHEROKEE LIMITED FAILED. NO DEFROST TO CLEAR WINDOWS AND FRIGID AIR BEING BLOWN ONTO PASSENGER. I WOULD LIKE TO HAVE YOU INVESTIGATE THE (I BELIEVE UNCONSCIONABLE) NUMBER OF COMPLAINTS OF THE FAILURE OF THE "BLEND DOORS" ON 1999 TO 2004 JEEPS. IT IS A DESIGN FAILURE THAT IS THE RESULT OF A PIECE OF PLASTIC BREAKING IN AN INACCESSIBLE LOCATION UNDER THE DASH. THE CAR IS RENDERED DANGEROUS WITH NO WAY TO CLEAR WINDSHIELD AND DRIVER/PASSENGERS UNABLE TO GET INSIDE TEMPERATURE TO A TOLERABLE LEVEL. THE REPAIR FOR THE APPROXIMATELY $180 PART COSTS $1200 FROM THE DEALER AND $900 TO $1000 FROM INDEPENDENT REPAIR SHOPS. *TR

2001 GRAND JEEP CHEROKEE LIMITED EDITION BLEND DOORS AND RECIRC DOOR ALL BROKEN AT 48K MILES. POOR DESIGN OF THE PARTS (PLASTIC) CAUSED THE FAILURES. *TR

DRIVERS FRONT SEAT FRAME REPEATEDLY BREAKS AND HAVE TO HAVE IT WELDED. HAVE HAD IT REPAIRED 3X AT MY OWN COST. THE SEAT IS ALSO TWISTING ON THE MOUNTS. *TR

I OWN A 2001 JEEP GRAND CHEROKEE AND THE BLEND DOORS AND HEAT DO NOT WORK. I CANNOT BELIEVE HOW MANY PEOPLE HAVE THIS ISSUE AND HOW POOR THIS PRODUCT IT. WE MUST HAVE SOME RELIEVE FOR THIS ISSUE. *TR

I OWN A 2001 JEEP GRAND CHEROKEE. ON FRIDAY 2/11/09 I HAD TO CALL AAA AUTO SERVICE. THE IGNITION ON THE CAR LOCKED UP. THE AUTO MECHANIC. THAT THEY SENT OUT GOT OUT OF THE TRUCK WITH A RUBBER HAMMER AND WALKED OVER TO MY CAR AND HIT THE IGNITION A COUPLE OF TIMES AND IT CAME UNLOCK. HE SAID THAT THEY GET A COUPLE OF CALLS A WEEK ABOUT THIS PROBLEM. I TOOK IT TO A DEALER AND THEY TOLD ME THEY HAD TO REPLACE THE IGNITION IN CARS 3 OR 4 TIMES A MONTH. I CALLED CHRYSLER AND TRIED TO TELL THEM ABOUT THE PROBLEM AND THEY WERE NO HELP. SO I'M REPORTING THE PROBLEM TO YOU TO TRY TO GET SOME HELP. *TR THE CONSUMER STATED HE FILED A COMPLAINT IN DECEMBER 2009 AND WOULD LIKE TO KNOW IF THE PROBLEM WAS INVESTIGATED, AND IF SO WHAT WAS THE OUTCOME.? UPDATED 03/23/10.*JB

DRIVER'S SEAT BROKE AS I WAS TURNING INTO MY CAR PORT CAUSING VEHICLE TO STRIKE PORT POST. I ATTEMPTED TO REPAIR FAULTY SEAT BRACKET, TO NO AVAIL. *TR

ALL FOUR WINDOWS GEARS AND TRACKS HAVE BROKEN WITHIN THE LAST YEAR. MOTORS HAVE HAD TO BE REPLACED ON ALL FOUR WINDOWS. *TR

THE DRIVER'S SEAT BROKE ON MY 2001 JEEP GRAND CHEROKEE LIMITED. THIS SEEMS TO BE A COMMON PROBLEM WITH JEEP CUSTOMERS. THIS IS A SAFETY ISSUE IF IT HAPPENS WHEN SOMEONE IS DRIVING. *TR

2001 JEEP GRAND CHEROKEE DUAL CLIMATE CONTROL HEATER AND DEFROST ONLY WORKS ON ONE SIDE OF VEHICLE. THE DEALER SAYS IT WILL COST $1200.00 TO DIAGNOSE AND REPAIR THE BLEND DOORS ON THE SYSTEM. WITH NO HEAT FOR DEFROST ON ONE SIDE OF THE VEHICLE THIS COULD BE A POTENTIAL EXTREME HAZARD FOR VISIBILITY. *TR