2001 JEEP GRAND CHEROKEE Complaints
View complaints related to 2001 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 810 complaints submitted for the 2001 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2001 JEEP GRAND CHEROKEE- MARIETTA, GA
NO DEFROST IN 2001 JEEP GRAND CHEROKEE - NO HEAT EITHER. BUT LACK OF DEFROST IS A SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
2001 JEEP GRAND CHEROKEE- LANCASTER, PA
I OWN A 2001 JEEP GRAND CHEROKEE WITH DUAL CLIMATE CONTROL. WHENEVER I TRY AND USE THE HEAT IT DOES NOT WORK, I HAVE NO FRONT DEFROST FOR MY WINDSHIELD. THE ONLY AIR COMING OUT OF MY HEATING SYSTEM IS COLD AIR. IT IS BECAUSE OF A FAULTY BLEND AIR DOOR. THIS CAN BE A DANGEROUS PROBLEM IF IN THE COLD WEATHER THE WINDSHIELD FOGS UP, THERE IS NO WAY TO DEFROST IT. VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *TR
Source: NHTSA WEB SITE -
2001 JEEP GRAND CHEROKEE- CLARKSTON, MI
I OWN A 2001 JEEP GRAND CHEROKEE LIMITED AND THOUGH THE BLOWER MOTOR WORKS THE DUAL HEATER/ BLEND DOORS STOPPED WORKING. IT WAS A COOL NIGHT IN MICHIGAN AND THE WINDSHIELD QUICKLY FOGGED UP WITH NO LUCK OF CLEARING UP BECAUSE OF THE MALFUNCTION. I IMMEDIATELY ROLLED THE WINDOW DOWN AND HAD TO DRIVE HOME WITH MY HEAD STICKING OUT OF THE WINDOW TO SEE. ALSO THE NEXT MORNING ON A SUNNY DAY THE SAME EVENT HAPPENED WITH THE WINDOWS FOGGED AND SUN DIRECTLY SHINING ON ME I COULD NOT EVEN SEE ONE THING. A PERSON COULD WIPE THE INSIDE OF THE WINDOWS OFF WITH LITTLE IMPROVEMENT OF VISIBILITY. I HAD TO IMMEDIATELY PULL THE VEHICLE OVER FOR FEAR OF HITTING SOMEONE OR ANOTHER CAR DISCONTINUED DRIVING IT. THIS IS SUCH A DANGEROUS FAILURE. I DISCUSSED IT WITH AN AUTOMOTIVE ENGINEER AND WAS TOLD IT IS DEFECTIVE PART IN ENGINEERING BY CHRYSLER. BECAUSE OF THE SAFETY ISSUE HERE SHOULD NOT THIS BE RECALLED! EVEN THOUGH I REPLIED NO TO YOUR 4 QUESTIONS ON THE RIGHT THE REALITY IS A YES COULD BE APPLIED TO 3 OF THE 4 IF I CONTINUED TO DRIVE THE JEEP GRAND CHEROKEE WITHOUT A DOUBT. I RECOGNIZED IMMEDIATELY THE DANGER OF THIS SITUATION TO MYSELF AND OTHERS ON THE ROAD AND PULLED OVER WITHOUT HESITATION. *TR
Source: NHTSA WEB SITE -
2001 JEEP GRAND CHEROKEE- HOUMA, LA
DRIVER'S SIDE SEAT BROKEN IN 2001 JEEP GRAND CHEROKEE. INITIALLY THE SEAT STARTED WITH A METALLIC GRINDING SOUND. THEN THERE WAS A SLIGHT SNAP. NOW THE SEAT ROCKS BACK AND FORTH AND SIDE-TO-SIDE. WE HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM DUE TO THE INABILITY TO FIND REPLACEMENT PARTS. THE DEALER FIX IS ENTIRELY TOO COSTLY. *TR
Source: NHTSA WEB SITE -
2001 JEEP GRAND CHEROKEE- ATLANTIC BEACH, FL
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT A PIECE OF PLASTIC HAS MELTED INSIDE THE AIR CONDITIONER WHICH CAUSED IT FROM OPERATING PROPERLY. THE DUAL SYSTEM MALFUNCTIONED AND THE CONTACT HAS NEITHER AIR CONDITIONING NOR HEAT. THE REPAIR ADVISED THE CONTACT THAT THE REPAIR COST WOULD BE APPROXIMATELY $1000. THE CURRENT MILEAGE WAS APPROXIMATELY 108,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2001 JEEP GRAND CHEROKEE- MURRAY, UT
I PURCHASED A 2001 JEEP GRAND CHEROKEE, AND A FEW WEEKS LATER I GOT UP IN THE MORNING AND IT WAS COLD SO I TURNED ON MY HEATER. UNFORTUNATELY I GOT NO HEAT. IT TURNS OUT THAT THE BLEND DOORS ON MY VEHICLE WERE BROKEN. AFTER MUCH RESEARCH, I FOUND OUT THAT THIS IS ONE OF THE ABSOLUTE MOST COMMON PROBLEMS WITH THE VEHICLE. NOW IF IT WERE JUST A COMFORT ISSUE, I COULD LEARN TO LIVE WITH IT, BUT THE FACT OF THE MATTER IS THAT THE DEFROSTERS RUN THROUGH THE HEATER CORE. THEREFORE IS THE BLEND DOORS ARE BROKEN, YOU HAVE NO WAY TO CLEAR YOUR WINDSHIELD. SINCE I LIVE IN UTAH, THIS IS A VERY IMPORTANT FEATURE TO HAVE. ALTHOUGH THIS IS ONE OF THE MOST COMMON PROBLEMS WITH THESE VEHICLES, THERE WAS NEVER A RECALL MADE. THOUSANDS OF PEOPLE WILL END UP HAVING TO PAY A DEALERSHIP $1500 TO FIX THEIR DEFECTIVE PARTS. *TR
Source: NHTSA WEB SITE -
2001 JEEP GRAND CHEROKEE- YUBA CITY , CA
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE MAKING A RIGHT TURN AT 30 MPH, THE STEERING MADE A NOISE. SHE TOOK THE VEHICLE TO THE REPAIR SHOP AND THE MECHANIC STATED THAT THE GEAR BOX FAILED. THE MECHANIC REPLACED THE GEAR BOX ASSEMBLY AT THE COST OF $329.83. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V007000 (STEERING:GEAR BOX (OTHER THAN RACK AND PINION). THE FAILURE MILEAGE WAS 67,657 AND CURRENT MILEAGE WAS 67,757. UPDATED 09/23/09. *LJ UPDATED 09/23/09.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 JEEP GRAND CHEROKEE- LANSDALE, PA
MY DRIVER'S SEAT STARTED TO FEEL LOOSE AND TILTED TOWARD THE RIGHT AND WAS SQUEAKING. IT WAS LIKE THAT FOR A FEW MONTHS AND THIS PAST WEEKEND, I HEARD A POP AND THE BRACKET THAT HOLDS MY SEAT TO THE FLOOR TRACKS BROKE. IT IS NOW ONLY SUPPORTED BY THREE WELDS AND THE SEAT TILTS EVERY TIME I TURN A CORNER, ACCELERATOR OR BRAKE. *TR
Source: NHTSA WEB SITE -
2001 JEEP GRAND CHEROKEE- MILPITAS, CA
NOTICED SLIGHT SEAT MOVEMENT DURING OPERATION. SEAT FAILED WHILE DRIVING (FRONT LEFT BRACKET AREA OF DRIVER SEAT.) TEMPORARY FIX BY FOLDING REAR SEAT TO SUPPORT DRIVER SEAT FROM FALLING BACK. BOLTED FRONT PART OF SEAT BACK TOGETHER, HELD FAIRLY. RIGHT REAR PORTION NEAR SEAT BACK BROKE SHORTLY AFTER, UNABLE TO REPAIR. SEAT ROCKS FROM SIDE TO SIDE, IS LEANED TO THE RIGHT, AND LEANS TO THE REAR. ORIGINAL SEAT STILL IN USE. *TR
Source: NHTSA WEB SITE -
2001 JEEP GRAND CHEROKEE- HICKSVILLE, NY
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE LINE WAS ROTTED OUT AND EXTENDS THROUGH THE FUEL LINE. HE DOES NOT KNOW IF THE FUEL LINES ARE DAMAGED. THE CHRYSLER MANUFACTURER STATED THAT THE VEHICLE WAS SUBMERGED IN WATER, WHICH WAS THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED BRAND NEW. IF IT WAS SUBMERGED INTO WATER, THE DEALER SOLD IT TO HIM AFTER THE FACT. THE DEALER STATED THAT THE VEHICLE HAD NOT BEEN SUBMERGED IN WATER AND WOULD NOT REPAIR THE ISSUE. THE FAILURE MILEAGE WAS 51,544.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE