2002 JEEP GRAND CHEROKEE Complaints

THE HVAC SYSTEM HAS MANY FAULTY ISSUES WHICH DIRECTLY EFFECTS THE ABILITY OF THE DEFROSTER TO OPERATE PROPERLY IF AT ALL . THE BLEND DOORS AS WELL AS THE RECIRCULATING DOOR ARE DEFECTIVE. THE AIR DUCTS DO NOT BLOW EVENLY. THIS CAUSES THE INABILITY OF THE TEMPERATURE CONTROL UNIT TO EFFECTIVELY DEFROST THE WINDSHIELD WHILE DRIVING DOWN THE HIGHWAY.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/27/16*LJ UPDATED 02/23/16.*JB

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT OBSERVED THAT THE FUEL TANK DOOR WAS DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/12/16 *CN

MY CAR IS SUBJECT TO CHRYSLER RECALL R06, (NHTSA RECALL 15V-046), ISSUED JAN 27 2015 BECAUSE THE AIRBAGS COULD INADVERTENTLY DEPLOY WHILE DRIVING. HOWEVER IT'S NOW 9 MONTHS LATER AND NOTHING HAS BEEN FIXED BECAUSE THE "PARTS ARE NOT AVAILABLE." CHRYSLER WILL NOT EVEN SUPPLY A FIRM DATE THAT PARTS WILL BECOME AVAILABLE. WHY NOT?

TWO CONCERNS ADDRESSED: FUEL TANK RECALL: WHILE THIS AGENCY HAS COME TO AN AGREEMENT WITH FCA TO 'REMEDY' THE FUEL TANK EXPLODING, I BELIEVE YOUR AGENCY DID NOT TAKE INTO CONSIDERATION THE CONTRIBUTING FACTOR TO THIS TYPE OF INCIDENT. THE MANUFACTURER HAD INSTALLED A PROTECTIVE METAL ENCLOSURE SURROUNDING THE FUEL TANK MODELS FROM 1993 TO 2006. THE PROBLEM IS THAT THE TYPE OF METAL USED IS PRONE TO RUSTING OUT THAT A VAST MAJORITY OF THESE VEHICLES HAVE EXPERIENCED WHICH DURING A REAR END COLLISION EXPOSES THE PLASTIC TANK TO CRACK AND EXPLODE. AIR BAG RECALL: AGAIN OWNERS OF THE AFFECTED VEHICLES WILL HAVE TO WAIT MANY MONTHS FOR REPLACEMENT PARTS TO BE PRODUCED. THE ORIGINAL RECALL WAITING FOR PARTS, OWNERS HAD TO WAIT 12 MONTHS FOR DEALERSHIP TO OBTAIN PARTS.

WHILE DRIVING 70 MPH SOUTH ON INTERSTATE 5 IN CALIFORNIA MY 2002 JEEP GRAND CHEROKEE THAT I'VE OWNED FROM NEW SHUT OFF WITHOUT WARNING. THE JEEP NO LONGER RECOGNIZED THE KEY. THIS HAPPENED IN MODERATE TRAFFIC AROUND 10PM AND WAS ALMOST REARENDED BY A TRACTOR TRAILER THAT HAD TO MAKE AN ABRUPT MANEUVER TO AVOID ME. THIS WAS THE SAME KEY THAT CAME WITH THE CAR FROM THE FACTORY. THE JEEP HAS 160,000 ACCIDENT FREE MILES AND HAS ALWAYS BEEN MAINTAINED BY JEEP. THERE ARE NO OPEN RECALLS ON IT AND ALL OTHER RECALLS HAVE BEEN COMPLETED.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE TURNING THE VEHICLE ON, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.