1997 JEEP GRAND CHEROKEE Complaints
View complaints related to 1997 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 1997 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 JEEP GRAND CHEROKEE- EAST ELMHURST, NY
CAR SOMETIMES DOES NOT STARTS. I JUST GET A CRANKING , IS BEING LIKED THIS FOR A COUPLE OF YEARS. SPEND MONEY TRYING TO FIX IT. BUT THEY CAN NOT FIND WHAT IT IS. ALWAYS HAPPENS WHEN I GET TO WHAT EVER I HAVE TO GO,, I PARKED LEAVE AND THEN I COMEBACK A FEW HOURS LATER. AND IT JUST CRANKS AND DOES NOT START. I LEAVE IT THERE. COMEBACK THE NEXT DAY AND THEN IS STARTS. LEFT IT W MY MECHANIC FOR A WEEK AND HE TOLD , THEY CAN NOT FIND WHAT IT IS !!!!
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- DENTON, TX
THE ENGINE CONTROL MODULE SHORTS OUT AND CAUSES AN ONSET OF PROBLEMS FROM WRONG AIR/FUEL RATIO TO SHUTTING OFF CAR POWER WHILE IN DRIVE AND/OR STATIONARY. THE VEHICLE SHUT OFF ON ME GOING DOWN THE HIGHWAY AT A CONSTANT SPEED, THEN SUDDENLY I WAS UNABLE TO ACCELERATE AND WAS NEARLY HIT BY AN 18-WHEELER. THIS SHORT IN THE ECM EVEN CAUSED BACKFIRE IN MY MUFFLER AND FLOODED MUFFLER WITH GAS. I HAVE BECOME AWARE OF THIS ON MANY JEEPS FROM 1993-1997. WAS THIS A RECALL AT ONE POINT? ALSO, THE VEHICLE INFORMATION CENTER DOES NOT WORK, THIS ALSO IS COMMON. ADDITIONALLY, THE EVAP CANISTER FITTINGS HAVE JUST DETERIORATED, CAUSING THE HOSES TO NOT GET A SECURE CONNECTION AND IMPROPER EMISSIONS.
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- CANTON, MI
MY DEALERSHIP WOULD NOT ADDRESS RECALL N45 WITHOUT CHARGING ME TO FIX SOME CORROSION DAMAGE. N45 IS A SAFETY RECALL. THERE'S LITERALLY NO REASON WHY FCA SHOULDN'T PAY TO FIX THE VEHICLE TO MAKE IT SAFE AGAIN.
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- PUNTAGORDA, FL
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT UPPER ARM BUSHINGS AND SWAY BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- DULUTH, GA
ENGINE STALL/SHUT OFF ON A HIGHWAY AT 70 MILES/HR IN CENTER LANE OF A FIVE LANE INTERSTATE HIGHWAY WITH PLENTY OF GAS IN THE TANK. HAS HAPPENED THREE TIMES ON DIFFERENT DAYS. I'M ORIGINAL OWNER. HEAVY FAILURE ANALYSIS DONE. ALLEGE THAT JEEP CUT CORNERS THAT RISK DRIVER SAFETY. THEY USED AND MAY STILL BE USING CHEAP CHINESE MICROPROCESSOR CHIPS IN THEIR PROGRAM CONTROL MODULES (PCM). FRED BAILEY FATAL ACCIDENT IS TELLING. HIS JEEP SHUT DOWN ON A BRIDGE. PLENTY OF GAS IN THE TANK. TRACTOR TRAILER PLOWS INTO THE BACK OF THIS JEEP (LIKE MINE). THE GAS TANK EXPLODES AND HE DIES. WWW.DYINGJEEP.COM SHOWS A JEEP VIDEO ACTUALLY DOING THE STALL/DIE ROUTINE. WWW.JEEP FORUM.COM HAS LITERALLY THOUSANDS ON POSTS/THREADS BY ANGRY AND FRUSTRATED OWNER WHO HAVE EVEN MUCH NEWER JEEPS THAT DO THE SAME THING. I PAID A LOT OF MONEY TO KEEP MY JEEP IN WORKING CONDITION. IT IS WORTH ABOUT $3,000 IF IT WAS RELIABLE. I DID THE FUEL TANK RECALL. BROUGHT IN THE JEEP. IT ALREADY HAD A TOW PACKAGE INSTALLED. THEY KEEP THE JEEP FOR HOURS. LIKELY DID NOTHING TO IT UNDER THE RECALL. DIDN'T GIVE ME $100 GIFT CARD. EDMONDS VALUE OF MY CAR WITH 247,000 MILES ON THE ODOMETER IS LESS THAN $1,000. EVEN IF I GOT THE EXTRA $1,000 RECALL CREDIT, IT MEANS I HAVE TO BUY ANOTHER LOW QUALITY VEHICLE FROM A BRAND I DO NOT TRUST. IN SHORT, JEEP NEEDS TO MAKE NEW PROGRAM CONTROL MODULES AVAILABLE AGAIN AND AT AFFORDABLE COST. THEY OWE SAFETY TO ALL JEEP OWNERS. SHAME ON THEM AND GOOD ON YOU FOR FINING THEM $105 MILLION. THERE IS POTENTIAL CAUSE TO FINE THEM EVEN MORE FOR NOT ADDRESSING THIS STALL/DIE ISSUE. THE STALL LEADS TO THE REAR END COLLISION AS WE CAN EASILY DEDUCE FROM THE FRED BAILEY EVENT. NO TIME TO REACT TO THE STALL... THEN BOOM. I BELIEVE JEEP HAS HIDDEN INFORMATION ABOUT THESE EVENTS FROM YOU. THE PROBLEM IS NO SECRET TO OWNERS FROM 1992 ON.
Source: NHTSA WEB SITE -
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1997 JEEP GRAND CHEROKEE- INDIANAPOLIS, IN
TAKATA RECALL WAS SITTING AT A RED LIGHT AND IT JUST SHUT OFF ON ME AND WOULD NOT START BACK UP.
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- CHICAGO, IL
LAST SUMMER I HAD THE VEHICLE IN THE SHOP FOR INTERMITTENTLY SHUTS OFF WHEN DRIVING.THEY REPLACED FUEL PUMP. AND ALTERNAER AND BELTS.THE VEHICLE WAS ALSO HAD A TUNEUP.THE VEHICLE STA.. IIRTS RIGHT UP BUT WHEN I AM DRIVING IT WILL CUT OFF AT ANY TIME.THE VEHICLE IS UNSAFE .I HAVE PUT OVER TWO THOUSAND DOLLARS IN MY VEHICLE.THE DEALER HAS TAKEN MY MONEY AND THE VEHICLE IS A DEATH TRAP.I AM RETIRED AND I NEED MY CAR TO GET AROUND.
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- DERRY, NH
I WENT IN FOR THE RECALL REGARDING THE FUEL TANK ISSUE (IN REAR END COLLISIONS) - ON SEPTEMBER 22 2015. I WAS TOLD THAT IT WOULD TAKE 4-6 WEEKS IN ORDER TO RECEIVE THE MANDATED 100 DOLLAR GIFT CARD. HOWEVER, AS OF NOVEMBER 18TH 2015 I HAVE NOT RECEIVED IT. WHEN I'VE CALLED, I KEEP BEING TOLD THAT THE RESPONSE TO THE GIFT CARD WAS MORE THAN CHRYSLER WAS ANTICIPATING AND THAT IT COULD BE SEVERAL MORE WEEKS BEFORE IT'S EVEN MAILED OUT. FURTHERMORE, NOBODY ON THE RECALL RESOLUTION TEAM HAS ANY INFORMATION ABOUT WHEN THE GIFT CARDS WILL BE MAILED OUT, OR WHEN THEY WILL BE RECEIVED. HOWEVER, THEY KEEP TELLING CUSTOMERS "4-6 WEEKS".
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- BESTAL, NY
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH AND HAULING A TRAILER, THE TOW HITCH FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE HITCH NEEDED TO THE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. .....UPDATED 01/27/16 *BF *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- TRENTON, FL
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING AT 45 MPH, THE POWER STEERING FAILED. IN ADDITION, WATER SPILLED FROM THE VEHICLE'S WATER PUMP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 210,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE