1998 JEEP GRAND CHEROKEE Complaints
View complaints related to 1998 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 870 complaints submitted for the 1998 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1998 JEEP GRAND CHEROKEE- SOUTH JORDAN, UT
IT HAS HAPPENED TWICE IN THE LAST 2 WEEKS. I GO OVER A SMALL BUMP AND IT BEGINS TO SHAKE VERY VIOLENTLY. I LET OFF THE GAS AND IT SETTLES DOWN. THIS IS VERY VIOLENT SHAKING.LIKE THE VEHICLE IS COMING APART.
Source: NHTSA WEB SITE -
1998 JEEP GRAND CHEROKEE- ALBERT LEA, MN
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS OR WHILE STOPPED, THE VEHICLE SHOOK AND STALLED WITHOUT WARNING. THE CONTACT HAD TO RESTART THE VEHICLE TO REGAIN NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC AND DEALER WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT DUE TO THE MILEAGE OF THE VEHICLE, IT WOULD NOT BE COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 197,843.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 JEEP GRAND CHEROKEE- CHATTANOOGA, TN
TL* THE CONTACT OWNS A 1998 MARK III JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MAIN PCM LOCATED ON THE FIREWALL WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 191,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 JEEP GRAND CHEROKEE- PARK RIDGE, NJ
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT WAS NOT ABLE TO COMPLETE THE PROCESS FOR CHRYSLER'S BUY BACK PROGRAM DUE TO THE MANUFACTURER'S REFUSAL. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOTIFIED THAT THE MANUFACTURER WOULD NOT COMPLETE THE BUY BACK PROGRAM DUE TO THE CAMPAIGN'S EXPIRATION. THE CONTACT WAS NOT PROVIDED A CASE NUMBER FROM THE VARIOUS REPRESENTATIVES WITH WHICH HE SPOKE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 JEEP GRAND CHEROKEE- FERNANDINA BCH, FL
BOUGHT THIS VEHICLE FOR TRANSPORTATION TO WORK AND HAVE NOT BEEN ABLE TO DRIVE IT DUE TO SAFETY ISSUES AS THE TIMING BELT HAS APPARENT ISSUES THAT MAKE THE MAIN COMPUTER READ IT WRONG FROM WHAT I AM UNDERSTANDING. THE VEHICLE WANTS TO SHUT OFF AT A RED LIGHT OR STOP SIGN, THEN KICKS BACK INTO GEAR. IT SEEMS TO DRIVE BETTER ON A MAIN STRETCH, YET FALTERS AT SLOWING TO A STOP. IT IS AT THE MANUFACTURE NOW AND HAS RECALLS, YET THIS WAS NOT ON THE LIST OF REPAIRS. HOWEVER, I BELIEVE IT IS AN ISSUE THAT SHOULD BE ADDRESSED WITHOUT ME HAVING TO PAY A SERVICE BILL FOR THE AMOUNT THEY ARE WANTING TO CHARGE ME FOR REPAIRS. I FEEL THIS IS A MANUFACTURE DEFECT THAT SHOULD BE FIXED. THEY MENTIONED THE TIMING BELT AND CRANK SHAFT. IM NO MECHANIC, HOWEVER, THESE ISSUES COULD CAUSE ME TO LOOSE CONTROL OF THIS VEHICLE AND SHOULD BE CORRECTED. I FEEL IT IS THE MANUFACTURERS OBLIGATION TO SAFETY TO HELP ME TO HAVE THE ISSUES CORRECTED. I HAD TO HAVE SOMEONE ELSE DRIVE IT TO THE SHOP FOR ME WITH ME AS PASSENGER. VERY SCARY RIDE. *TR
Source: NHTSA WEB SITE -
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1998 JEEP GRAND CHEROKEE- SPOKANE, WA
ALARM GOES OFF INTERMITTENTLY WHEN PARKED IF ALARM SET , LIGHTS GO OUT OR FLASH WHEN DRIVING. *TR
Source: NHTSA WEB SITE -
1998 JEEP GRAND CHEROKEE- ALBANY, OR
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ALARM ACTIVATED RANDOMLY, THE HEADLIGHTS FLASHED AND THE COMPUTER DISPLAYED THAT ALL DOORS WERE OPEN WHEN THEY WERE CLOSED. IN ADDITION, THE CONTACT MENTIONED THAT THE BRAND NEW BATTERY THAT HAD BEEN INSTALLED BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 JEEP GRAND CHEROKEE- MIDDLETOWN, NY
DURING NORMAL DRIVING DOWN A MOUNTAIN ROAD, BREAK PEDAL WENT TO THE FLOOR. ATTEMPTS MAKE TO PUMP BREAK WITH NO EFFECT. EMERGENCY BRAKE WAS PULLED WITH NO EFFECT. VEHICLE SLAMMED INTO ROCK WALL AND THEN LANDED INTO A 10+ FOOT RAVINE. WAS INFORMED BY MECHANIC THE MASTER CYLINDER FAILED WHICH CAUSED A NEAR FATAL ACCIDENT WITH 5 PEOPLE IN THE VEHICLE. I RECENTLY FOUND OUT THERE WAS A RECALL ON A REPLACEMENT MASTER CYLINDER FOR THAT MAKE A MODEL BUT CANNOT VERIFY IF THIS WAS A REPLACEMENT PART OR NOT. I CANNOT NOT FIND ANY INFORMATION WITH CASTING NUMBERS OF EFFECTED PARTS. RE: THE RECALLED MASTER CYLINDERS IT REPORTS THE PART WAS AFFECTED IN COLD WEATHER BUT THIS HAPPENED ON A WARM SUMMER DAY. THE RECALL I AM REFERRING TO WAS INITIALLY REPORTED IN 2006. ALL THAT HAPPENED AND THE AIRBAGS DID NOT DEPLOY. I DO HAVE PICTURES OF THE ACCIDENT AND THE MASTER CYLINDER AS WELL AS DOCUMENTATION RE THE ACCIDENT REPORTS, I AM HAVING A HARD TIME UPLOADING THEM
Source: NHTSA WEB SITE -
1998 JEEP GRAND CHEROKEE- TYNGSBORO, MA
ENGINE STALLS/CUTS OUT WITHOUT WARNING WHILE DRIVING AT HIGHWAY SPEEDS, ON CITY STREETS AND SOMETIMES WHILE STOPPED IN TRAFFIC. THIS IS AN ONGOING ISSUE FOR ALMOST A YEAR. MECHANIC CANNOT FIND OR DUPLICATE THE PROBLEM. ONLINE FORUMS SEEM TO INDICATE THIS IS AN INHERENT PROBLEM IN THIS PRODUCT LINE THE INCIDENT DATE BELOW IS THE LATEST OCCURENCE.
Source: NHTSA WEB SITE -
1998 JEEP GRAND CHEROKEE- OMAHA, NE
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE REVERSE LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM; GASOLINE, STRUCTURE). THE FAILURE MILEAGE WAS 185,000. UPDATED 07/13/16*LJ THE CONSUMER STATED THE BACK UP LIGHTS STOPPED WORKING, AFTER THE RECALL WAS PERFORMED. UPDATED 07/20/16
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE