2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP GRAND CHEROKEE- Troy , OH
The Vehicle well completely stop with no indication of stopping the engine just turns off power steering is gone power brakes are gone there’s nothing
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- Middletown, NY
When driving the truck will randomly shut off or stall no matter the speed or if its parked. replaced the crankshaft and cam shaft position sensor and still has the same issue. These vehicles must have a bad ECM unit on them or something.
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- Coulterville , CA
On 10/21/21 myself and my child (rear passenger in booster safety seat) were in a solo vehicle accident that resulted in our vehicle hitting an embankment before rolling 3x landing on the wheels again in the right position on the same side of vehicle we originally had impact. We were less than 1 mile from our home, headed to school, there was no unsafe conditions, and I don't have any memory of the morning or accident due to severe injury and brain injury, but there's no reason or logical reason for me to be driving in the manner or at the speeds that I was. I passed a car in front of me on a very rural road right as we came upon the almost figure 8 curves on a road I drive everyday. The people I passed and many witnesses including my small child stated that I was gaining more speed as we came to the sharp curves, I crashed at approximately 65-70mph on a 30mph road, there were no brake marks or any sign of an attempt to slow down on my part, but I have too wonder because I am not sure anything that would have made me want to drive that recklessly, especially when I had my child in the vehicle. My child was asked what was happening before we wrecked and she said she heard a pop sound? And I said "oh [XXX]", that was the last thing that happened. We rolled 3x with not one airbag deploying, and the way that the jeep is caved in, I am very much interested in this model being looked over for structural flaws, pictures will be provided. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- HOUSTON, TX
DISCOVERED THAT ALL WINDOWS AND SIDE MIRRORS WERE NO LONGER OPERARABLE FROM WITHIN VECHICLE PANEL ON DRIVER SIDE. UNABLE TO LOCK THE VECHICLE FROM WITHIN, AS WELL. UNABLE TO LOCK THE VECHICLE WITH KEY CONTROL FROM OUTSIDE, ONLY MANUALLY, THOUGH THE KEY CONTROL CAN STILL LOCK ALL OTHER DOORS, INCLUDING THE REAR GATE. FIRESTONE STATED THAT ONLY A JEEP DEALER CAN REPAIR THIS ISSUE.
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- MIDDLEBURG HIGHTS, OH
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT AND REAR UNDERNEATH THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SPITZER CHRYSLER DODGE JEEP RAM (13001 BROOKPARK RD, CLEVELAND, OH 44142 (216) 356-5749) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE REAR DIFFERENTIAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AND WORSENED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 JEEP GRAND CHEROKEE- CHULA VISTA, CA
AM THE OWNER OF A 2004 JEEP GRAND CHEROKEE, I AM THE ONLY OWNER, I HAVE TAKEN IT SEVERAL TIMES TO THE DEALER, AND THEY HAVE TOLD ME THAT I HAVE TO CHANGE THE COMPLETE REAR LAMPS (THEY HAVE ONLY CHANGED THE BULBS ONCE) IN DEALER THEY TELL ME THAT HAS NOTHING THAT I MUST CHANGE THE (TAILLAMPS ASSY), PLEASE I NEED YOUR HELP, MY CHEROKEE HAS ALWAYS BEEN PARKED IN MY CLOSED GARAGE, IT NEVER STAYS ON THE STREET
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- SODDY-DAISY, TN
ON SEPT 4TH 2020 I STOPPED TO PUT AIR IN A TIRE. I NOTICED THE SIDE WALL APPEARED TO BE SPLITTING. I CHECKED THE OTHER TIRES AND THEY WERE SPLITTING AS WELL. ALL FOR TIRES HAVE BEEN REPLACED. I STILL HAVE THE TIRES THAT WERE SPLITTING.O ALSO HAVE PICTURES.
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- NORFOLK, VA
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER SHIFTING FROM REVERSE TO DRIVE AND PRESSING ON THE BRAKE, THE VEHICLE ACCELERATED. THE CONTACT STATED THE MORE HE PRESSED THE BRAKE, THE MORE THE VEHICLE ACCELERATED. THE VEHICLE SLIGHTLY CONTACTED ANOTHER VEHICLE IN THE CONTACT'S DRIVEWAY. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE CURRENTLY SITS UNREPAIRED IN THE CONTACT'S DRIVEWAY. THE FAILURE MILEAGE WAS 124,000. *DT*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- SAINT CHARLES, VA
THE ECM IS MALFUNCTIONING CAUSING VEHICLE TO STALL AND MISFIRE AT ANY SPEED MAINLY WHEN ACCELERATING MAKING IT HARD TO KEEP UNDER CONTROL SAFELY.
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- SAINT CHARLES, VA
THE CHECK ENGINE LIGHT GIVES A CODE ( SIGNAL LOSS FROM CPS AND CKPS) CAN'T ACCELERATE WITHOUT BACKFIRE AND MISSING. SOMETIMES WHEN CROSSING R/R TRACKS THE ENGINE WILL DIE IT STARTS BACK UP AFTER YOU WIGGLE THE 3 MAIN CONNECTORS
Source: NHTSA WEB SITE