2024 JEEP GRAND CHEROKEE Complaints

The entire rear passenger suspension failed creating over $8k in OEM replacement parts and labor. Less than two months later I am now experiencing the same issues on the drivers side

During a standard service, the servicing dealership (Lester Glenn Jeep, Tom’s River,NJ) failed to perform the mandatory factory electronic scan bleed required for the Electronic Brake Booster (EBB) and ABS/ESC modules. This critical omission left unpurged fluid and internal system aeration trapped deep inside the electronic braking components, severely compromising the vehicle's stopping integrity and creating an immediate safety hazard. The safety omission was caught and documented via a secondary diagnostic scan by another authorized Jeep servicing facility (Pine Belt Jeep, Lakewood,NJ ), which had to perform the corrective electronic scan bleed to restore proper braking functionality and make the vehicle safe for public roads.

After the 68C recall software update upon getting my Jeep back I can no longer drive in the electric mode without the Jeep surging into and out of the gas mode at slow speeds or fast speeds. My jeep does hesitate or bogs down prior to engaging the gas mode.

When I push the turn signal stockforward to initiate the highbeams, the highbeam function does not work. The lever clicks into position as it should, but it does not initiate the high beam mode. It will work first thing in the morning when I start my car, but after three or four minutes, the highbeams disengage and goes back to low beam.When I use the flash-to-pass mode by pulling the lever toward me, the highbeams do work. The problem began about two weeks ago when driving home at night, I had no highbeams which was a safety issue. I have not taken my vehicle to the dealership for anyone to take a look at the issue yet. From what I’ve read it seems like it’s a problem with the multifunction switch in which other 2024 Jeep grand Cherokees had a recall. I don’t abuse my vehicle components. In fact, I’m probably extra careful to use them properly and I use them with ease. My car is still under warranty. Is this something that is typically covered under warranty? I cannot seem to find a recall for the matter. My Vin number returns zero recalls.

06/13/2026: THIRD EPISODE of 2024 Jeep GC Summit (Top of Line) Battery being COMPLETELY DEAD after 3-4 days of no driving. I bought my Jeep in 12/2025!? Another issue that others report is the DIFFICULTY of 'jumping' the battery/engine to give a start. We tried multiple times on the evening of 06/13 to no avail. On Sunday, 06/14, we REVVED the jumper engine to ....7000 or 8000 rpms (on the tachometer) before getting enough power to successfully jump the Jeep. THIS New Vehicle "Dead Electric" is very scary on how it could strand us!!

Went to turn right car kept pushing straight and steering wheel locked up. Also, no airbags were deployed

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while his wife was driving approximately 50 MPH, the engine overheated. The contact stated that the engine warning light was illuminated. The contact stated that the failure was a persistent failure. The contact received notification of NTHSA Campaign Number: 25V766000 (Engine); however, the vehicle was not repaired. The local dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 17,500.

Continuously losing power while driving. It almost feels like a drop in power and a tug backwards. It’s not the same as regenerative breaking as I am familiar with that concept. Yesterday it responded differently. Instead of losing power there was a burst of power which almost caused me to crash into the vehicle in front of me. Lastly for the last 6 months my car fuel gauge doesn’t work correctly. It gets stuck at half and doesn’t register the gasoline put in til miles later. This has caused me to run out or gas 3 times, something that never happened in my other vehicles.

On XXX, at approximately 8:45 AM in [XXX], my wife was driving our 2025 Jeep Grand Cherokee 4xe. She was stopped at a red traffic light and, when the light turned green, proceeded to make a normal left turn through the intersection. While approximately halfway through the intersection, the vehicle unexpectedly displayed a forward collision warning ("BRAKE!") and aggressively applied the Automatic Emergency Braking system. The weather was clear and sunny, and there was no apparent vehicle, pedestrian, obstacle, or other hazard in the Jeep's path that would have justified an emergency braking intervention. The unexpected braking caused the Jeep to decelerate abruptly in the middle of the intersection. As a result, a truck traveling behind the Jeep, at an estimated speed of approximately 10 mph, rear-ended the vehicle. A second vehicle then rear-ended the truck, resulting in a multi-vehicle collision. A police report was filed, and my wife was determined not to be at fault for the accident. We are submitting this report because we are concerned that the unexpected activation of the Automatic Emergency Braking system may represent a serious safety issue that could endanger vehicle occupants and other motorists and should be investigated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 11 October 2025, I was driving on the Interstate when an error message appeared in the cluster "Active Lane Management (ALM) Unavailable Service Required". The Lane Assistance turned OFF and could not be turned back ON until vehicle was restarted. I called the dealership and requested an appointment. They stated that unless they could repeat the issue, an appointment would be useless. The ALM error message disappeared on restart of the vehicle. On 02 January 2026, I started the vehicle when an error message appeared in the cluster "Auto Emergency Break (AEB) Limited Functionality Service Required". The Lane Assistance turned OFF but could be turned back ON. The vehicle visited the dealership on 13 February 2026 and the AEB error was repeated numerous times on start by dealership personnel. On Monday, 23 February 2026, vehicle was left at dealership for 10 days. They performed numerous software updates and returned vehicle to me on 05 March 2026. On 09 March 2026, AEB Error message appeared in cluster. Took vehicle immediately to dealership and they refused to take it back in for service. They stated Jeep had no idea how to resolve and I had to wait on a solution. AEB message happened again on 14 March 2026, 31 March 2026, 01 April 2026, 05 May 2026, 08 May 2026, 21 May 2026. On 05 May 2026, the AEB error and ALM error appeared on the same day. I drove the vehicle to the dealership and they retrieved error code U045D. Dealership finally agreed to take vehicle back in for service on Monday, 25 May 2026 which is where is still sitting today, 05 Jun 2026. Initially, dealership stated Jeep had release another software update but then 24 hours later they stated they had ordered a new cluster. The new cluster was cancelled by Jeep so they ordered it again. Dealership stated they are waiting on a new cluster to arrive. I have no idea if AEB system works or not which to me is a major safety issue. Also, how can I trust this vehicle ever again!