1997 JEEP GRAND CHEROKEE Complaints

WHEN MAKING LEFT TURNS AT LOW SPEEDS THE STEERING LOCKED UP AND WOULD NOT MOVE ANY FURTHER TO THE LEFT. THIS PROBLEM IS INTERMITTENT. *AK *NM

ROARING SOUND IN REAR END STARTED DURING DRIVE TO FLORIDA, DEALER REPLACED BOTH REAR INBOARD AND OUTBOARD AXLE BEARINGS. 3000 MILES LATER ROARING SOUND IS BACK AND NOW DEAL NEEDS TO INSTALL NEW AXLES AND SAME BEARINGS. *AK

THE VEHICLE FAILED INSPECTION BECAUSE THE BALL JOINTS NEEDED TO BE REPLACED. THERE WERE NO WARNING SIGNS THAT THE BALL JOINT NEEDED TO BE REPLACED PRIOR TO THIS SITUATION. *NM

THE FUEL GAUGE SYSTEM INDICATOR MALFUNCTIONED. ALWAYS READ FULL TANK, EVEN WHEN THE TANK WAS EMPTY, THE DEALER REPLACED A SENSOR AT CONSUMER'S EXPENSE OF $585.00. *AK *TC

THE ROTORS WARPED. AS A RESULT THE BRAKES WORE OUT PREMATURELY. A RECALL WAS ISSUED FOR THIS MALE/MODEL, AND YEAR. HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK THE ABS LIGHT HAD COME ON DUE TO THE ABS PUMP ASSEMBLY, THERE WAS A VIBRATION WHEN BRAKING, AND THE REAR BRAKE PAD WERE METAL TO METAL. *SC

WHILE TRAVELING AT 55 MPH VEHICLE VEERED OFF TO THE LEFT. THE CONSUMER WAS ABLE TO PULL THE VEHICLE BACK INTO TRAFFIC, STRIKING A GUARD RAIL AND ROLLING OVER SEVERAL TIMES. *AK *SC *JB

HOOD WAS RECENTLY OPENED FOR NORMAL CHECKS OF ENGINE. THE HOOD DID SHUT ALL THE WAY. AFTER DRIVING ABOUT 5 MILES AT THE SPEED OF ABOUT 45 THE HOOD CAME UNLATCHED AND FLEW UP. THE HOOD IS UNREPAIRABLE, HOOD AND HINGES MUST BE REPLACED.*AK

1) MY 1997 JEEP GRAND CHEROKEE LIMITED WITH 59,000 MILES BEGAN MAKING AN UNUSUAL SOUND WHILE BEING DRIVEN. THE SOUND WAS CONSTANT AT ALL SPEEDS. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT REPAIR SHOP, MICKEY'S GOODYEAR OF ROMEOVILLE, IL. *AK 2) THE ROOT CAUSE OF THE NOISE WAS DETEMINED TO BE FAILURE OF THE AXLE BEARINGS AND DIFFERENTIAL GEAR BEARINGS. THE FAILURE OF THIS TYPE SHOULD NOT HAVE HAPPENED WITH THE LOW MILAGE OF THE VEHICLE. AN INTERNET SEARCH USING GOOGLE WILL YIELD HUNDREDS OF COMPLAINTS BY OWNERS OF SIMILAR MAKE AND MODEL. THE SELLING DEALER AND CHRYSLER CORPORATION DENY THAT THE PROBLEM IS WIDESPREAD. I BELIEVE THAT THIS CAN BE A POTENTIALLY DEADLY SITUATION IF THE FAILED PARTS WOULD HAVE CAUSED THE REAR DRIVETRAIN TO LOCKUP. 3) THE VEHICLE IS CURRENTLY BEING WORKED ON TO REPLACE BOTH AXLE SHAFTS AND ALL ASSOCIATED BEARINGS AT A REPLACEMENT COST OF APPROXIMATELY $2000.00 PHOTOGRAPHS WERE TAKEN OF ALL FAILED COMPONENTS. A REQUEST TO RETAIN ALL OLD PARTS. I HAVE REQUESTED 100% REIMBURSEMENT FROM CHRYSLER CORPORATION AND I AM ASKING FOR AN INVESTIGATION TO DETERMINE HOW WIDESPREAD THIS PROBLEM IS.

WHILE DRIVING SMOKE STARTED TO COME FROM THE FRONT POWERE DRIVE SEAT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

I OWN A 1997 JEEP GRAND CHEROKEE THAT I BOUGHT AS A 'DEMO' IN MARCH, 1997. IN IT WAS A SPACE SAVER SPARE. THIS JEEP HAS FULL TIME 4-WD. LAST THURSDAY, 5/6/2004, I HAD MY FIRST FLAT TIRE EVER WITH THIS CAR, AND I MOUNTED THE SPACE SAVER SPARE. I DROVE ABOUT 20 MILES BEFORE I HAD TO STOP DUE TO THE FRONT DIFFERENTIAL'S HEAT AND RESULTING BLUE SMOKE AS IT BURNED UP INSIDE. IN YOUR DATABASE, THERE IS A RECALL FOR 1996 JEEP GRAND CHEROKEES WITH FULL TIME 4-WD: RECALL NUMBER IS 98V006000. JEEP/CHRYSLER HAS GIVEN ME NO SATISFACTION WHEN CONFRONTED WITH THIS INFORMATION -- THAT MY 1997 HAD THE SAME ISSUE AS THE 1996'S, THAT THEY SOLD ME A DEFECTIVE "BOOBY TRAPPED" CAR, AND THAT I SHOULDN'T BE LIABLE FOR ANY DAMAGE CAUSED BY THE DEFECT THAT THEY, IN FACT, KNEW ABOUT AND SAID NOTHING TO 1997 OWNERS. SO FAR, DAMAGE TO THE VEHICLE HAS BEEN $516, BUT MAY REACH $1500-$2000 BEFORE IT'S FIXED. THE CAR IS CURRENTLY AT NAPERVILLE JEEP (630-505-8282 -- JEEP SERVICE DEPT). I GOT NO NOTIFICATION OF THIS DEFECT SINCE 1997'S WERE NOT RECALLED. I HAVE NOT BEEN OFFERED A FULL SIZED SPARE KIT EITHER. WHY NO RECALL ON THE 1997'S WITH FULL TIME 4-WD TOO? HOW ABOUT OTHER YEARS? *AK