2000 JEEP GRAND CHEROKEE Complaints

View complaints related to 2000 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,350 complaints submitted for the 2000 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2000 JEEP GRAND CHEROKEE
    - BENTON CITY, WA

    2000 JEEP GRAND CHEROKEE LTD. IS RIDDLED WITH SAFETY PROBLEMS. CHIEF AMONG THEM IS THE DRIVERS SIDE SEAT FRAME. BOTTOM PART OF THE SEAT FRAME HAS BUSTED IN SEVERAL PLACES. THIS IS A SERIOUS MATTER AND DAIMLER/CHRYSLER SHOULD BE HELD ACCOUNTABLE. NEW SEATS ARE NOT EASY TO FIND AND IF YOU CAN FIND ONE THE PRICE IS ASTRONOMICALLY OUTRAGEOUS. *TR

    Source: NHTSA WEB SITE
  • 2000 JEEP GRAND CHEROKEE
    - BLAINE, MN

    TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING UNDER NORMAL CONDITIONS, THE DRIVER SIDE SEAT FRAME FRACTURED. THE CONTACT STATED THAT THE SEAT WOULD FEEL LOOSE FOR SOME TIME BEFORE FRACTURING. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000. UPDATED 01/13/11*LJ THE CONSUMER BELIEVED THE FAILURE WAS DUE SOLELY DUE TO INADEQUATE MATERIAL USED IN THE MANUFACTURING OF THE SEAT FRAME AND MOUNT ASSEMBLIES. THE CONSUMER WAS INFORMED THE MOUNT WAS NO LONGER AVAILABLE FROM CHRYSLER. UPDATED 01/25/11. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 JEEP GRAND CHEROKEE
    - CLIFTON, NJ

    TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, APPROACHING A TRAFFIC STOP SIGNAL, THE FRONT DRIVER SEAT ABRUPTLY MOVED IN THE BACKWARD POSITION WITHOUT ASSISTANCE. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD AND INSPECTED. THE CONTACT STATED AN UNKNOWN PART DISENGAGED UNDERNEATH OF THE SEAT. THE VEHICLE RESUMED WITH CAUTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. UPDATED 02/03/11*LJ THE CONSUMER STATED THE FRONT DRIVER'S SIDE SEAT BROKE. THE STEEL BRACKET WHICH ATTACHED THE SEAT TO THE FRAME SNAPPED AND BROKE. UPDATED 03/17/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 JEEP GRAND CHEROKEE
    - MARIETTA, GA

    THE TABS THAT HOLD MY DRIVER'S SIDE SEAT TO THE TRACK ASSEMBLY ON MY 2000 JEEP GRAND CHEROKEE LAREDO HAVE COMPLETELY BROKEN. THE DEALERSHIP QUOTED $500+ TO FIX THEIR FAULTY PRODUCT. THE INCIDENT HAPPENED WHILE MERGING ONTO I-75 NEAR ATLANTA AND I WOUND UP LAYING IN MY BACK SEAT. I KNOW THAT I AM NOT ALONE IN THIS ISSUE AS I HAVE CHECKED SEVERAL FORUMS AND JUNK-YARDS ALL OF WHOM REPORT THE IT AS A COMMON OCCURRENCE. CHRYSLER'S CHOSEN VIEWPOINT OF NOT FIXING A SEVERE SAFETY CONCERN IS UNACCEPTABLE. *TR

    Source: NHTSA WEB SITE
  • 2000 JEEP GRAND CHEROKEE
    - MARIETTA, GA

    THE DOOR LOCKS ON MY 2000 JEEP GRAND CHEROKEE ARE NOT FUNCTIONING. ALL OF THEM MAKE A LOUD "QUACK" NOISE WHEN I TRY TO UNLOCK OR LOCK THE CAR WITH THE REMOTE ENTRY OR FROM THE DOOR. THE REAR HATCH CAN NO LONGER BE OPENED AND BOTH PASSENGER DOORS HAVE TO BE UNLOCKED MANUALLY. THE DRIVER DOORS HAVE TO BE LOCKED MANUALLY. I HAVE BEEN RESEARCHING THIS ISSUE AND FOUND HUNDREDS OF ONLINE BLOGS ABOUT THIS PROBLEM. I CONTACTED MY JEEP DEALERSHIP AND THE REFUSE TO DO ANYTHING ABOUT IT. DOES SOMEONE HAVE TO BE INJURED OR WORSE IN ORDER FOR JEEP TO STEP UP AND FIX THEIR WRONG DOING? I AM HOPING YOU CAN DO SOMETHING ABOUT THIS ISSUE. THANK YOU *TR

    Source: NHTSA WEB SITE
  • 2000 JEEP GRAND CHEROKEE
    - BRONX, NY

    I OWN A 2000 JEEP GRAND CHEROKEE WITH SAFETY RECALL #F25 (ELECTRIC FAN). ON OCTOBER 20, 2010, I WENT TO THE AUTO REPAIR SHOP DUE TO A COOLANT LEAKAGE. THE REPAIR SHOP INSPECTED THE VEHICLE AND NOTICED THE LEAK WAS CAUSED BY A DAMAGED RADIATOR DUE TO THE ELECTRIC FAN BREAKING INTO PIECES AND CAUSING THE LEAKAGE. I PAID THEM $259.00 FOR THE NEW RADIATOR. I WAS INFORMED OF THE SAFETY RECALL AND I DECIDED TO GO TO THE RIVERDALE CHRYSLER JEEP LOCATED AT 5869 BROADWAY BRONX NY 10463. AFTER A GENERAL INSPECTION THEY NOTICED THE SHROUD WAS ALSO DAMAGED AND REFUSED TO REPAIR/REPLACE STATING THAT IT WAS NOT COVERED. I AM REQUESTING FULL COVERAGE OF ALL RELATED PARTS AND LABOR AS THIS WAS CAUSED BY THE FAN FAILURE. I AM FURTHER REQUESTING A REIMBURSEMENT FOR THE COST OF THE NEW INSTALLED RADIATOR AND I CAN FURNISH A RECEIPT AS PROOF. THE PARTS DEPARTMENT EMPLOYEE HANDLING MY VEHICLE IS [XXX] EMPLOYEE [XXX]TEL# 718 548-3400 EXT#305. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). [XXX]*TR

    Source: NHTSA WEB SITE
  • 2000 JEEP GRAND CHEROKEE
    - COLUMBUS, OH

    ABOUT SIX MONTHS AGO, I HEARD A SNAP AND FELT THE RIGHT SIDE OF MY DRIVER'S SEAT IN MY 2000 JEEP GRAND CHEROKEE LAREDO BECOME LOOSE AND WOBBLE. TODAY, 10/17/ 2010, AS I EXITED MY JEEP I HEARD ANOTHER SNAP AND DISCOVERED THAT THE BOLTS CONNECTING MY SEAT TO THE VEHICLE HAD BROKEN. THE SEAT IS COMPLETELY DISCONNECTED FROM THE VEHICLE. I WEIGH 185 LBS AND HAVE BEEN THE OWNER OF THE VEHICLE SINCE AUGUST 2004. THE SAFETY ISSUE HAS NOT YET BEEN REPAIRED. IF THERE WERE AN ACCIDENT, IT IS POSSIBLE THAT I ALONG WITH THE SEAT COULD BE EJECTED FROM THE VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2000 JEEP GRAND CHEROKEE
    - PEORIA, IL

    TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CLOCK SPRING FAILED WHICH CAUSED THE CRUISE CONTROL, RADIO AND HORN TO FAIL AS WELL. THE DEALER CONFIRMED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 JEEP GRAND CHEROKEE
    - MIAMI, FL

    TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEATBELTS DON'T RETRACT. HE ALSO EXPERIENCED FAILURES WITH THE FOG LIGHT AND THE COOLING FAN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING WITH THE COOLING FAN FAILURE AND THE MECHANIC REPLACED THE RADIATOR; BUT, THE FAILURE WASN'T CORRECTED. REPORT 19961050 WAS FILED WITH THE MANUFACTURER WHO STATED THAT THE VEHICLE WASN'T INCLUDED IN RECALL 06V199000 ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN AND THEY WOULD REIMBURSE HIM FOR THE REPAIRS. THE VEHICLE WASN'T REPAIRED. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 94,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 JEEP GRAND CHEROKEE
    - HANOVER, PA

    MY 2000 JEEP GRAND CHEROKEE WITH 90,000 MILES HAS HAD PROBLEMS WITH DEFROSTING AND HEATING FOR THE PAST YEAR. WHEN IT IS COLD OR RAINY THE WINDSHIELD WILL NOT CLEAR NOT MATTER WHAT SETTINGS I USE. I GET SNOW AND ICE ACCUMULATING ON MY FOGGY WINDSHIELD AND I AM FORCED TO PULL OVER IN DANGERS CONDITIONS AND SCRAP MY WINDOWS. RECENTLY MY HEAT HAS STOPPED WORKING ON THE DRIVERS SIDE AND I LOOKED FOR INFORMATION ONLINE AND FOUND NUMEROUS FORUMS WITH THOUSANDS OF PEOPLE HAVING THE SAME PROBLEMS WITH THEIR JEEP GRAND CHEROKEES. PEOPLE HAVE COMPLAINED FOR YEARS TO THE DEALERSHIP AND DAIMLER CHRYSLER ONLY TO BE TOLD IT WAS A COMFORT ISSUE NOT A SAFETY ISSUE. IT IS S SERIOUS SAFETY ISSUE AND I FEEL THIS NEEDS TO BE LOOKED INTO BEFORE SOMEONE DOES GET HURT OR WORSE. THEY ARE AWARE OF THE PROBLEM AND THE DEALERSHIPS ARE WILLING TO CHARGE THOUSANDS OF DOLLARS TO 'FIX' PROBLEMS BUT IT SHOULD BE RECALLED BECAUSE THEY NEVER FIX THE PROBLEM AND CUSTOMERS ARE TAKING UNNECESSARY RISKS TO DRIVE THEIR SUV'S (SPORTS UTILITY VEHICLES, IRONICALLY) WITHOUT HEAT, DEFROST AND/OR COOLING. PLEASE TAKE THIS COMPLAINT SERIOUSLY AND LOOK AND SEE HOW MANY OTHER SIMILAR COMPLAINTS YOU HAVE GOTTEN ON THE SAME ISSUES WITH THESE CARS. I CAN NOT AFFORD TO BUY A NEW CAR AND I DO NOT WANT TO OUT MYSELF AND MY FAMILY AS WELL AS OTHERS AT RISK BECAUSE ONE COMPANY IS NOT RESPONSIBLE ENOUGH TO FIX SUCH A BLATANT SAFETY ISSUE. THANK YOU *TR

    Source: NHTSA WEB SITE