1997 JEEP GRAND CHEROKEE Complaints

CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM AS MENTIONED IN NHTSA RECALL 97V19400 CONCERNING FUEL GAUGE SYSTEM. THE FUEL TANK MOUNTED FUEL LEVEL SENDING UNIT ACCURACY CAN DEGRADE OVERTIME, INDICATING SIGNIFICANTLY MORE FUEL IN RESERVE THAN IS ACTUALLY PRESENT. DEALER INDICATED THIS VEHICLE HAD THE SAME PROBLEM BUT WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

THE WELDS ON DRIVER'S DOOR CAME APART AND CAUSED THE DOOR TO DETACH FROM VEHICLE. *AK

ABS LIGHT IN THE DASH HAS LIT SEVERAL TIMES. CONSUMER WASN'T ABLE TO FIND ANYTHING WRONG. *LA THE LIGHT ILLUMINATED EVERY 3 TO 4 DAYS.*JB

WHILE DRIVING 65 MPH REAR PASSENGER'S TIRE TREAD SEPARATED, CAUSING A BLOW OUT. CONSUMER MANAGED TO PULL OVER TO REPLACE TIRE. DEALERSHIPS MECHANIC WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

UPON ACCELERATING CONSUMER NOTICED A LOUD NOISE COMING FROM UNDER VEHICLE. DEALERSHIP SERVICED VEHICLE, AND DETERMINED DIFFERENTIAL NEEDED TO BE REPLACED AT 8,000 MILES. THE PROBLEM RETURNED AT 40,000 MILES. *AK THE CONSUMER FOUND TWO OTHER INCIDENTS WHERE THE REAR DIFFERENTIAL FAILED IN THE 1998 GRAND CHEROKEE. *SC

THE PAINT AND CLEAR COAT ON A $37,000 SUV IS COMING OFF, NOT DUE TO THE FACT THAT IS WAXED ONCE A WEEK, THIS IS A HUGE LET DOWN AND I WILL NEVER BUY ANOTHER ONE EVER AGAIN. *CB

I PURCHASED THIS 1997, JEEP GRAND CHEROKEE FROM BROADWAY VOLKSWAGEN ON AUTO ROW IN OAKLAND CA. AT THE TIME THE ODOMETER READ 48,080K. TWO WEEKS AGO THE CAR STOPPED RUNNING WHILE I WAS DRIVING IT. I HAD TO HAVE IT TOWED TO ALBERA BROS. JEEP/CHRYSLER DEALERSHIP WHERE I?VE TAKEN THE VEHICLE SINCE I PURCHASED IT. I ALSO PURCHASED A WARRANTY, FOR $1500 AT THE TIME THAT I PURCHASE THE VEHICLE, WHICH WAS CONTAINED IN THE CONTRACT OF THE AUTOMOBILE INSTALLMENT PAYMENTS. THE WARRANTY WAS TO COVER ALL REPAIR THAT IS COVER FOR 72 MONTHS OR 100K MILES. I CONTACTED THE WARRANTY COMPANY, WARENTECH, WHO'S HEADQUARTERS ARE IN TEXAS AND WAS ADVISED THAT THEY WOULD HAVE TO SEND SOMEONE OUT TO LOOK AT THE CAR. SOMEONE DID COME OUT LOOK AT THE CAR AND TOOK PICTURES. AFTER A FEW DAYS I CONTACTED WARENTECH AND WAS ADVISED THAT THEY WOULD HAVE TO REVIEW THE INFORMATION AND WOULD GET BACK TO ME. AFTER SEVERAL MORE DAYS I CONTACTED WARENTECH AGAIN. I WAS ADVISED THAT THEY NEEDED ME FAX THEM MY MAINTENANCE RECORDS VERIFYING THAT I HAD MAINTAINED THE VEHICLE. I FAXED WARENTECH COPIES OF ALL RECENT MAINTENANCE RECORDS. AFTER TWO OR THREE MORE DAYS, I ONCE AGAIN CONTACTED WARENTECH AND WAS ADVISED THAT I NEEDED TO SEND MORE MAINTENANCE RECORDS AND IF I DIDN'T HAVE ANYMORE THEY WOULD DENY COVERAGE FOR REPAIR TO THE VEHICLE. I FAXED OVER A TOTAL OF 13 MORE RECORDS OF MAINTENANCE VERIFYING THAT OIL CHANGES AS WELL AS OTHER MAINTENANCE RECORDS. THAT WAS TWO DAYS AGO AND I?VE NOT HEARD ANYTHING FROM WARENTECH SINCE. I HAVE ALREADY PAID $125 DOLLARS TO HAVE THE CAR TOWED TO THE DEALERSHIP AND HAVE PAID ANOTHER $140 FOR A RENTAL CAR TO GET TO AND FROM WORK. I AM VERY AFRAID THAT WARENTECH IS GOING TO REFUSE TO PAY FOR THE REPAIRS THEY'VE ALREADY HAD ALMOST 2-WEEKS AND NOTHING HAS BEEN DONE. I PAY $546 A MONTH CAR NOT VIA PAYROLL DEDUCTION AND HAVE NEVER MISSED A PAYMENT THIS FOR TWO YEARS AND I STILL OWE OVER$18K FOR THE CAR. I DON'T KNOW WHAT TO DO.

PAINT ON VEHICLE APPEARS BUBBLY. POWER WINDOWS STOPPED WORKING-REPLACED MOTOR REAR END HAS NOISE LIKE A ROAR-DIAGNOSED WITH BAD REAR END TRANSMISSION DOES NOT SHIFT LIKE IT SHOULD-DIAGNOSED AS BAD BRAKES GROWLING-

SEALS AND GASKETS NEEDS TO BE REPLACE TRANSFER CASE INPUT SHAFT SEAL(B) EXTENSION HOUSING SEAL A/T (B) INCLUDES R&I 4WD TRANSFER CASE ATF SEALANT WATER PUMP RADIATOR HOSE LOWER HOSE

WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD CLICKING SOUND COMING FROM THE WHEELS. VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THE CONSUMER THAT THE ROTORS NEEDED TO BE REPLACED. *AK