1999 JEEP GRAND CHEROKEE Complaints

I HAVE HAD AN ISSUE WITH THE HEATING AND COOLING UNIT ON THE DUAL ZONE CONTROL IN THE PAST, ABOUT 4,500 MILES AGO, AND TOOK IT INTO THE DEALERSHIP TO HAVE THEM FIX THE PROBLEM. I TOOK IT INTO GET REPAIRED BECAUSE IT WAS NOT FOGGING OR DEFROSTING MY VEHICLES WINDSHIELD AND I WAS UNABLE TO SEE DURING THE WINTER WHEN I WAS DRIVING UP TO COLORADO AND HAD TO STOP EVERY FEW MINUTES TO WIPE OFF THE CONDENSATION. THIS WAS A TERRIFYING EVENT SINCE IT WAS SNOWING ON THE HIGHWAY I WAS TRAVELING ON AND THERE WERE VEHICLES TRYING TO CONTROL THEIR OWN VEHICLES WHICH I COULD NOT SEE. AT ONE POINT WHEN I NEEDED TO PULL THE VEHICLE OVER AND WIPE OFF THE CONDENSATION AND UNFREEZE THE WINDSHIELD WIPERS FROM THE WINDSHIELD I WAS UNABLE TO SEE THE RAILING AND HIT IT, THANKFULLY I WAS ONLY GOING ABOUT 5 MPH BUT I STILL BANGED UP MY BUMPER A LITTLE BUT AT LEAST I DIDN'T DIE. THIS IS AN ISSUE THAT IS OBVIOUSLY DUE TO THE POOR DESIGN OF THE VEHICLE SINCE IT HAS NOW GONE OUT AGAIN IN LESS THAN 5,000 MILES. I CANNOT BELIEVE THAT DAIMLER CHRYSLER HAS NOT RECALLED THE PARTS THAT CAUSE THIS PROBLEM AND ARE WAITING FOR SOMEONE TO DIE FROM THIS DESIGN BEFORE THEY WILL DO THE RIGHT THING AND RECALL. IT COSTS MORE THAN $800 TO REPAIR THE FIRST TIME AND I CANNOT AFFORD TO FIX THIS ISSUE JUST SO THAT I CAN SEE THE CARS THAT ARE ON THE ROAD AND THE LINES TO STAY IN MY LANE. PLEASE HELP! *TR

I HAVE A 1999 JEEP GRAND CHEROKEE LIMITED. I HAVE HAD THE VEHICLE SINCE IT HAD 29,000 MILES AND IT NOW HAS APPROX. 81,000. I HAVE REPLACED THREE OF THE FIVE LOCKING MECHANISMS ON THE VEHICLE AND NOW HAVE TWO MORE THAT NEED REPLACING. THIS IS NOT ACCEPTABLE. THE DOOR LOCKS ALLOW FOR ME TO OPEN THE CORRESPONDING DOOR OR REAR HATCH SOMETIMES BUT MOST OF THE TIME DO NOT ALLOW ME TO OPEN THE DOOR OR REAR TAILGATE AT ALL. WHEN THE REAR TAILGATE LOCK IS ALLOWING FOR ME TO OPEN THE REAR TAILGATE IT WILL NOT LOCK AT ALL. MY VEHICLE HAS SAT IN MY DRIVEWAY EVERY NIGHT WITHOUT ANYWAY FOR ME TO LOCK IT. WHEN IT IS STUCK IN THE LOCKED POSITION IT WILL NOT OPEN BECAUSE THERE IS NO WAY FOR ME TO MANUALLY OPEN THE REAR TAILGATE. WHEN THE DRIVER SIDE LOCK WENT OUT IT LOCKED ME OUT OF THE VEHICLE BECAUSE THERE IS SOME TYPE OF ELECTRICAL DRAIN ON THE VEHICLE AS WELL, THE KEY LESS ENTRY FOB COULD OBVIOUSLY NOT UNLOCK THE OTHER DOORS. THIS IS JUST ONE OF THE FRUSTRATING ISSUES THAT I HAVE HAD WITH THE LOCKING MECHANISMS ON MY VEHICLE. I WAS TOLD BY THE DEALERSHIP THAT IT WOULD COST APPROX. $250 PER DOOR IN LOCKING MECHANISMS ALONE TO GET REPLACED THIS TIME! I AM PISSED OFF AND AT A LOSS. I HAVE REPLACED THESE LOCKS BEFORE AND IT SHOULD NEVER BE AN ISSUE FOR ME THE ENTIRE LIFE THAT I OWN THIS VEHICLE, ESPECIALLY NOT THIS MANY TIMES. I MAY HAVE THE PREVIOUSLY REPAIRED ITEMS FOR REVIEW. PLEASE HELP ME FIND SOME TYPE OF SOLUTION TO THIS PROBLEM SINCE I AM OUT OF MONEY AND OUT OF PATIENCE. THANK YOU. *TR

I HAVE A 1999 JEEP GRAND CHEROKEE LIMITED. IT HAS THE SELF DIAGNOSTIC TOOL BUILD INTO THE DUAL ZONE TEMPERATURE CONTROL. I USED THE DIAGNOSTIC TOOL TO EVALUATE THE PROBLEMS THAT I WAS HAVING WITH MY HEATING AND COOLING UNIT OF THE CABIN AND GOT NUMEROUS ERROR CODES. I HAVE APPROXIMATELY 81,000 MILES CURRENTLY. THE MAJOR ISSUE THAT I AM HAVING IS THAT I CANNOT GET MY UNIT TO BLOW HOT OR COLD AIR INTO THE CABIN ALTHOUGH IT WILL TURN ON. I TOOK MY VEHICLE INTO THE LOCAL DAIMLER CHRYSLER DEALERSHIP AND THEY CHARGED ME A PRICE FOR FIXING THIS ISSUE WHICH AT THE TIME I THOUGHT WAS FAIR. THIS LAST DEALERSHIP REPAIR WAS ABOUT 3,000 MILES AGO. AFTER THE REPAIR THE VEHICLES HEATING AND COOLING UNIT OPERATED PROPERLY UNTIL RECENTLY. NOW THE SYSTEM DOES NOT OPERATE PROPERLY ANYMORE AND WILL TURN ON BUT WILL NOT BLOW OUT ANY AIR AT ALL...EVER. I HAVE CONTACTED THE DEALERSHIP TO FIND OUT WHAT THE ISSUE IS AND THEY STATED THAT THEY HAVE HAD A LOT OF VEHICLES THAT HAVE THIS EXACT ISSUES AND NEED TO REPLACE THE ORIGINAL EQUIPMENT AGAIN. AFTER LOOKING ONLINE I FOUND A FORUM ON JEEPSUNLIMITED.COM THAT HAS ABOUT 25 PAGES OF PEOPLE WITH THE SAME COMPLAINT. AT THIS TIME I AM IN AGREEMENT THAT THIS IS AN ISSUE THAT IS RELATED TO THE ORIGINAL DESIGN FROM DAIMLER CHRYSLER COMPANY AND NEEDS TO BE EITHER ADDRESSED AS A RECALL OR AS A LAWSUIT FROM THE PUBLIC THAT HAS BEEN SOLD THESE VEHICLES. THIS REPAIR COST ME OVER $800 LAST TIME I TOOK IT TO THE DEALERSHIP AND WAS NOT EVEN SOMETHING THAT COULD BE FIXED DUE TO OTHER ERRORS ON BEHALF OF DAIMLER CHRYSLER'S ORIGINAL DESIGN. I AM INCREDIBLY FRUSTRATED AND DO NOT KNOW WHAT ELSE TO DO SINCE REPAIRS OF $1,000 EVERY 3,000 MILES IS OUT OF THE QUESTION AND I AM SIMPLY DRIVING AROUND WITH OUT HEAT, SNOW FALLING, AND A PREGNANT WIFE! IF SOMETHING HAPPENS I WILL SUE. THE ORIGINAL PARTS ARE NOT AVAILABLE FOR REVIEW. PLEASE CONTACT ME IF THERE ARE ANY QUESTIONS AND I LOOK FORWARD TO SOME TYPE OF RESOLUTION TO THIS ISSUE. THANK YOU. *TR

BLOWER MOTOR BURNED OUT THE PLUG ON THE BLOWER MOTOR RESISTOR PLUG AND NOW THE RESISTOR IS BLOWN. *TR

I HAVE A 1999 JEEP GRAND CHEROKEE LAREDO WITH 100K MILES. THE AIRBAG LIGHT TURNS ON PERIODICALLY WITH A "DING" AND THEN SHUTS OFF. I BELIEVE THAT THIS IS A PROBLEM FROM THE FACTORY BECAUSE A NUMBER OF OTHER OWNERS OF THIS SAME VEHICLE MODEL HAVE COMPLAINED OF THIS EXACT PROBLEM AROUND THE SAME AMOUNT OF MILEAGE. JEEP SHOULD MAKE THIS A RECALL BECAUSE IT IS A SAFETY ISSUE AND IT WAS CAUSED BY FAULTY PARTS NOT THE OWNERS. *TR

BLEND \ ACTUATOR DOORS ARE "STUCK" OPEN ON THE PASSENGER SIDE. THAT'S OUTSIDE AIR COMING IN ALL THE TIME THROUGH THE DEFROSTER, DASH VENTS, FOOT WELLS AND THE REAR PASSENGER SIDE FOOT AREA. TOUGH IN THE WINTER! HAD THE PROBLEM WHILE UNDER WARRANTY, BUT DEALER SAID THEY COULDN'T FIND ANYTHING WRONG. NOW, 2 YEARS LATER, THEY SAY IT'S THE BLEND DOORS AND MAYBE THE EVAPORATOR UNIT ALSO. THEY QUOTED $1700. TO PULL THE DASH AND REPAIR. THIS IS ON OUR 1999 GRAND CHEROKEE LIMITED WITH NOW 117,000 MILES. DON'T WANT TO GO THROUGH ANOTHER WINTER WITH COLD AIR COMING IN, AND AFRAID THE ENTIRE SYSTEM WILL FAIL. WITH THIS ECONOMY, ALSO DON'T HAVE $1,700. TO PUT INTO THE TRUCK EITHER. I BELIEVE THE DEALERSHIP WAS AWARE OF THE PROBLEM FIRST TIME AROUND. AFTER LEARNING ABOUT THE ON-LINE CHAT ROOMS REGARDING JEEPS , I SEE THAT ABOUT 20% OF ALL GRAND CHEROKEE LIMITED AND OVERLAND OWNERS ARE HAVING THIS PROBLEM. CHRSYLER SHOULD STEP UP AND FIX THIS! *TR

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER -ON A 1999-2004 JEEP GRAND CHEROKEES. *TR

1999 JEEP GRAND CHEROKEE LAREDO HAS HAD NUMEROUS PROBLEMS WITH THE FAN CLUTCH ASSEMBLY. SYMPTOMS INCLUDE LOUD NOISES FROM THE ENGINE COMPARTMENT FROM STARTUP UNTIL A FEW MILES ARE DRIVEN, ALMOST LIKE THAT OF A LOUD AIRPLANE. VEHICLE HAS APPROXIMATELY 155,000 MILES AND HAS BEEN ONE OWNER SINCE NEW. FAN CLUTCH ASSEMBLY HAS FAILED MORE THAN FOUR TIMES AT THIS POINT, REQUIRING THE REPLACEMENT OF THE FAN CLUTCH ASSEMBLY ON EACH FAILURE. ONE REPAIR WAS COMPLETED AT A JEEP DEALERSHIP UNDER THE FACTORY WARRANTY; A SECOND REPAIR WAS MADE ALSO AT A JEEP DEALERSHIP OUTSIDE THE FACTORY WARRANTY AT A COST OF OVER $350.00. THIRD AND FOURTH REPLACEMENTS OF THE FAN CLUTCH WERE MADE USING GENUINE NEW MOPAR/JEEP PARTS, BUT NOT AT A DEALERSHIP LOCATION AT A COST OF JUST UNDER $300.00. NOW THE DEALERSHIP HAS DIAGNOSED THIS FAULT FOR A FIFTH TIME, WITH AN ESTIMATED REPLACEMENT COST OF $350.00. IT SEEMS ABNORMAL TO HAVE TO REPLACE THE FAN CLUTCH ASSEMBLY EVERY 30,000 OR SO MILES, AND THAT THE MANUFACTURER OF THESE UNITS MAY HAVE A FAULTY DESIGN. *TR

WHILE DRIVING AT APPROXIMATELY 35-40 MPH, THE STEERING GEAR IN MY 1999 JEEP GRAND CHEROKEE LOCKED UP. WHEN I TRIED TO MAKE A RIGHT TURN, THE STEERING WHEEL TURNED FREELY BUT THE STEERING OF THE CAR DID NOT CORRESPOND. LUCKILY, I WAS ABLE TO STOP THE VEHICLE AS IT ALMOST CAREENED INTO A DITCH. THIS PROBLEM CAUSED THE VEHICLE TO VEER OFF THE SIDE OF THE ROAD, CAUSING MINOR PROPERTY DAMAGE TO SHRUBBERY BUT NEARLY CAUSING AN ACCIDENT OR INJURY TO PASSENGERS OR OTHER MOTORISTS. WHEN THE VEHICLE CAME TO REST, THE STEERING WOULD ONLY TURN APPROXIMATELY 20% TO THE RIGHT SIDE. THE VEHICLE WAS NEAR MY RESIDENCE AT TIME OF INCIDENT AND WAS SLOWLY DRIVEN HOME, THEN TAKEN THE FOLLOWING WEEK TO THE DEALERSHIP TO DIAGNOSE. THE DEALERSHIPS DIAGNOSIS WAS THAT THE VEHICLE HAD A FAULTY STEERING GEARBOX, AND THAT THE TRAVEL STOPS WITHIN THE STEERING GEARBOX HAD BROKEN OR OTHERWISE MALFUNCTIONED, REQUIRING THE REPLACEMENT OF THE ENTIRE STEERING GEARBOX UNIT. THIS PROBLEM IS IDENTICAL TO THE STEERING GEARBOX RECALL DAIMLER-CHRYSLER ISSUED ON 2000 YEAR MODEL JEEP GRAND CHEROKEES MANUFACTURED WITHIN 60 DAYS OF THIS VEHICLE. THE COST FOR PARTS AND LABOR TO REPLACE THE GEARBOX AND FLUSH OUT ANY OLD STEERING FLUID IS ESTIMATED AT $1,006.95. THE SERVICE HISTORY ON THE VEHICLE INCLUDED REPLACEMENT OF THE POWER STEERING PUMP (ONCE OR POSSIBLY EVEN TWICE) WHILE THE VEHICLE WAS UNDER FACTORY WARRANTY. THE GEARBOX ASSEMBLY HAS NEVER REQUIRED SERVICE, AND NEVER GIVEN ANY PRIOR INDICATION OF BEING FAULTY. A TELEPHONE CALL TO THE JEEP CUSTOMER SERVICE LINE RESULTED IN AN UNSUCCESSFUL ATTEMPT TO HAVE JEEP SHARE IN THE EXPENSE OF REPLACING THE FAULTY GEARBOX. *TR

TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 30 AND 50 MPH, THE VEHICLE SHUT OFF IN THE MIDDLE OF THE ROAD WITHOUT WARNING. THE CONTACT ALMOST CRASHED AT THE TIME OF THE FAILURE AND LOST CONTROL OF THE VEHICLE BEFORE PULLING OFF TO THE SHOULDER. THE VEHICLE WOULD NOT RESTART IMMEDIATELY MOST TIMES, BUT WOULD START APPROXIMATELY THREE TO FOUR MINUTES LATER. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000. UPDATED 11/17/08 *CN THE CONSUMER BELIEVED THE PROBLEM WAS ELECTRICAL. UPDATED 11/24/08. *JB