1998 JEEP GRAND CHEROKEE Complaints

WHEN DRIVING ABS LIGHT CAME ON. VEHICLE LOST BRAKE POWER. WHEN THE VEHICLE SHUT OFF AND CAME ON IT RESET ITSELF. THIS HAPPENED INTERMITTENTLY. *AK

RECALL 02V053000 CONCERNING INADVERTENT VEHICLE MOVEMENT. AFTER PUTTING THE VEHICLE IN PARK CONSUMER LEFT THE VEHICLE FOR A MINUTE. UPON RETURNING TO THE VEHICLE IT PUT ITSELF IN REVERSE. VEHICLE ROLLED BACK ONE HUNDRED FIFTY FEET AND COLLIDED WITH A WALL. THERE WERE NO INJURIES, NOR DID THE POLICE ARRIVE ON THE SCENE. THIS VEHICLE HAD RECALL REPAIRS DONE IN 2002, PROBLEM RECURRED. *AK *NM

WHEN CONSUMER ATTEMPTED TO HAVE THE BRAKE PADS CHANGED HE FOUND THAT THE BOLTS ON EACH SIDE OF THE BRAKE ASSEMBLY WERE MISSING. *AK THE DEALER REPLACED THE MISSING BOLTS. *NM

WHILE THE KEY WAS IN THE IGNITION AND THE MOTOR RUNNING DRIVER GOT OUT OF THE VEHICLE WITH A PASSENGER STILL INSIDE. VEHICLE STARTED TO BACK UP, HITTING A BENCH AND A BUILDING. VEHICLE WAS REPAIRED. THE NEXT MONTH THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE PROBLEM SHE EXPERIENCED. CONSUMER WENT TO ANOTHER DEALERSHIP DUE TO LACK OF COOPERATION. ALSO, CONSUMER CONTACTED MANUFACTURER, AND WAS DISSATISFIED WITH THE RESPONSE SHE RECEIVED FROM THEM. SHE THEN SOUGHT LEGAL HELP IN HER STATE. *AK THE CONSUMER REQUESTED REIMBURSEMENT FROM THE MANUFACTURER BUT SHE WAS DENIED. *NM

I HAD TAKEN MY 1998 JEEP GRAND CHEROKEE INTO A VERY DEPENDABLE AND HONEST REPAIR SHOP IN SAN ANTONIO TX FOR AN ISSUE AND WHILE THEY TEST DROVE THE VEHICLE THEY NOTED A NOISE FROM THE REAR OF THE VEHICLE. OF COURSE, I ASSUMED THIS WAS RODE NOISE AND DIDN'T THINK ANYTHING OF IT. THEY INFORMED ME THAT IT WAS A COMMON ISSUE WITH THAT MODEL OF VEHICLE. THIS WAS DURING THE WEEK OF JUNE 2004. THE MAIN PROBLEM IS THAT I PURCHASED THE VEHICLE JULY 4, 2001 IN AUSTIN TX AND I THOUGHT I PURCHASED A 3 YEAR EXTENDED SERVICE PLAN. WHICH SHOULD HAVE COVERED IT. WHAT I FOUND OUT IS THAT I PURCHASED A PLAN THAT EXTENDED THE ORIGINAL CARS COVERAGE FOR 3 YEARS. I ENDED UP PURCHASING A CONTRACT FOR A PERIOD I DID NOT OWN THE CAR. THE PLAN EXPIRED ON JUNE 10, 2004. THIS WAS VERY MISLEADING BY THE CAR DEALERSHIP I BOUGHT THE CAR FROM AND THE CHRYSLER WARRANTY COMPANY WHEN I CALLED ABOUT IT DURING JUNE WHILE THE CAR WAS IN THE REPAIR SHOP. THE WARRANTY COMPANY WOULD NOT COVER THE COST OF THE REPAIR APPROXIMATELY $2,000 BECAUSE THEY HAD PREVIOUS CLAIMS ON THE VEHICLE. I FEEL THIS REPAIR SHOULD HAVE BEEN COVERED BECAUSE I PURCHASED A THREE YEAR EXTENDED WARRANTY PLAN ON JULY 4, 2001 WHICH TO ME SHOULD HAVE ENDED JULY 4, 2004 AND THE REAR AXLE IS A COMMON ISSUE WITH THIS MODEL OF VEHICLE. HAD I KNOWN THE "ROAD NOISE" WAS REALLY A PROBLEM COMING INTO EXISTENCE OR HAD I PAID CLOSER ATTENTION TO THE WARRANTY INFORMATION WHEN I RECEIVED IT THIS COULD ALL HAVE BEEN AVOIDED. IF THIS IS NOT AN ISSUE YOU CAN OFFER ANY ADVICE OR ASSISTANCE ON PLEASE LET ME KNOW. THE INCIDENT DATE BELOW IS AN APPROXIMATION. I DO NOT HAVE THE REPAIR ORDER IN FRONT OF ME WITH THE EXACT DATES. YOUR WEBSITE WAS BROUGHT TO MY ATTENTION TODAY AND I WANTED TO GET THE DETAILS TO YOU AS SOON AS POSSIBLE. IF YOU CAN ASSIST WITH ANY OF THE WARRANTY WORK WITH CHRYSLER I CAN PROVIDE EXACT DATES AND POLICY INFORMATION AS NECESSARY. THANK YOU. *AK

WHEN THE CONSUMER ATTEMPTED TO BRAKE, THE PEDAL WENT TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. *AK THERE WAS NUMEROUS REPAIRS THAT THE VEHICLE NEEDED; THE WINDSHIELD WIPERS, GAS CAP(S), NEW KEYLESS REMOTE AND THE TEMPERATURE GAUGE DID NOT WORK. RECALL# 02V053000. *SC THE CONSUMER DISCOVERED THERE WAS A RECALL REGARDING THE POWER ASSIST, THE CONSUMER WAS ORIGINAL TOLD THERE WOULD BE NO CHARGE AND THEN LATER WAS TOLD THE CHARGE WOULD BE $400.00. *JB

THE FUEL GAUGE WILL RANDOMLY GO FROM THE CORRECT READING TO EMPTY ALONG WITH THE CHIME TELLING THE DRIVER TO STOP FOR REFUELING SOON. I NOW SEE THAT I AM NOT THE ONLY ONE GOING THROUGH THIS. WILL CALL THE DEALER ON MONDAY. CLH. *AK

WE RECENTLY DISCOVERED THAT THE 1998 JEEP CHEROKEE IS ONE OF THE VEHICLES WITH THE GEN3 OR GEN4 SEAT BELTS THAT HAS A RELEASE BUTTON THAT PROTRUDES FROM THE REST OF THE BUCKLE AND CAN COME UNDONE WHEN BUMPED BY AN ELBOW, HAND, OR CHILD'S CAR SEAT. IT HAS BEEN BLAMED FOR 17 DEATHS AND 27 SERIOUS INJURIES. WHAT RIGHTS DO THE OWNERS OF THESE VEHICLES HAVE AS FAR AS HAVING THE FAULTY SEATBELTS REPLACED? WE DIDN'T BUY FROM A JEEP DEALERSHIP, BUT IF THEIR PRODUCT IS DEFECTIVE, I THINK THEY SHOULD FIX IT REGARDLESS OF WHERE YOU BOUGHT THE VEHICLE. I DON'T WANT MY SON TO BE A STATISTIC. *AK

THE GAS GAUGE ON MY JEEP DOES NOT ACCURATELY REFLECT THE AMOUNT OF GAS LEFT. THE TANK MAY REPORT THERE IS GAS REMAINING WHEN EMPTY OR THAT THERE IS NO GAS WHEN FULL. THE GAUGE MAY START AND STOP WORKING SEVERAL TIMES WHILE DRIVING IN A SINGLE TRIP, OR NEVER ACCURATELY REPORT THE GAS LEVEL AT ALL. *LA

VEHICLE SHOOK VIGOROUSLY AFTER HITTING A ROAD BUMP WHILE DRIVING AROUND 50 MPH. I SLOWED DOWN AND THE SHAKING STOPPED.*AK