1996 JEEP GRAND CHEROKEE Complaints

WHILE BACKING OUT OF A PARKING SPACE, I HEARD A LOUD SNAP AND THE SUDDENLY LOST THE POWER STEERING. I COULD NOT MAKE IT HOME AND HAD THE VECHICLE TOWED TO A LOCAL SERVICE STATION. THE AAA TOW TRUCK MAN NOTICED THAT THE SERPENTINE BELFT WAS OFF THE PULLEY. THE POWER STEERING PUMP BRACKET SNAPPED OFF THE ENGINE BLOCK. THE HEAD TO ONE OF THE BOLTS ON THE BRACKET SHEERED OFF, LEAVING THE STUD IN THE ENGINE BLOCK (PROBABLY NEEDS TO BE DRILLED OUT OR REBORED). I PLAN TO REPLACE THE PART WITH THE SAME ALUMINUM DEALER PART, BUT I AM VERY CONCERNED ABOUT THE RELATED SAFETY ISSUE. I HAD MY WIFE, INFANT AND 3-YR OLD SON IN THE CAR. IF THIS WOULD HAVE HAPPENED AT HIGHWAY SPEEDS OR ON A SHARP TURN, THE RESULTS COULD HAVE BEEN DISASTROUS. THE DEALERSHIP CLAIMS THAT THIS IS A TYPICAL PROBLEM AND THE BRACKET CAN BREAK. THIS IS UNACCEPTABLE!. *AK

SPEEDOMETER IS NOT WORKING AT ALL. CONTACTED DEALER. PLEASE PROVIDE FURTHER INFORMATION. *AK

REPLACED TWO (2) POWER STEERING PUMPS; HAVE WRITTEN EMAILS TO DAIMLERCHRYSLER WITH UNACCEPTABLE RESPONSES; THE DIFERENTIAL BEARING FAILURES COULD HAVE BEEN EXTREMELY DANGEROUS. *AK

WIIL NOT NOT MOVE IN REVERSE. MOVES FORWARD IN NREUTRAL. LUNGES FOWARD WHEN PUT INTO PARK.*AK

VEHICLE WOULDN'T START AND WAS TOWED TO DEALER. DEALER DETERMINED FUEL TANK WAS DECOMPOSING. FUEL TANK, SENDING UNIT, FILTER, AND FUEL PUMP DAMAGED BEYOND REPAIR AND REPLACED AT COST OVER $1,200. NOT COVERED BY ANY WARRANTY. ALL PARTS IN STOCK; REPAIRS COMPLETED SAME DAY.*AK

THE VEHICLE SLIPPED OUT OF PARK AND INTO REVERSE WHILE RUNNING. I HAD BOTH FEET ON THE GROOUND AND WAS MOVING TO THE REAR DOOR WHEN IT BEGAN TO MOVE. I COUKD NOT SHUT THE CAR OFF AS I HAD MY SIX WEEK OLD IN THE CAR WITH ME AND THE TEMPERATURES WERE IN THE 1990'S.*AK

THE DETAIL AROUND THIS IS THAT THE BRACKET HOLDING THE POWER STEERING PUMP FAILED AND THE PUMP FELL AND KNOCKED OFF THE STEERING DRIVE BELT CAUSING THE POWER STEERING TO FAIL. THE CAR WAS NOT CONTROLABLE EVEN AT THESE LOW SPEEDS. IF THIS WOULD HAVE HAPPENED AT FREEWAY SPEEDS, THIS COULD HAVE DISASTROUS WITH FATALITIES. BECAUSE ONE HALF OF THE BOLT REMAINED, IT HAD TO BE DRILLED OUT FROM THE ENGINE,BLOCK, RETHREADED AND THEN A NEW BRACKET PUT ON COSTING $290.32.

VEHICLE FAILED VA STATE SAFETY INSPECTION DUE TO HEADLAMP LENSES BEING DISCOLORED DUE TO EXPOSING CAR TO SUNLIGHT. I AM CONTACTING THE DEALER ON MONDAY MORNING.*AK

I HAD MY CAR IN PARK WHEN THE CAR PROCEEDED TO GO BACK BY ITSELF WITH MY CHILD IN IT.I RAN AFTER THE CAR AND THE CAR DRAGGED AND SCRAPED ME AND SMASHED MY RIGHT LEG.IT STOP WHEN IT HIT MY NEIGHBOORS FENCE. IF IT WEREN'T FOR THE FENCE IT WOULD HAVE RAN ME OVER.I CONTECTED THE MANUFAUTURE AND THEY SEND SOME ONE OUT TO INVESTICATE AND PROCEDED TO TELL MY THAT THIER WS NOTHING I COULD DO.I CONTACTED SEVERAL ATTORNEYS AND THEY SAID THEY COULDN'T HELP ME. I FEEL THAT THE CAR IS UNSAFE AND I HAVE THREE CHILDREN AND CAN NOT AFFORD TO PURCHASE A NEW CAR TO KEEP MY CHILDREN SAFE. I HOPE THAT YOU CAN PLEASE HELP.

TECHNICIAN INFORMED CONSUMER THAT WIRE ON FUEL PUMP MELTED DOWN. IT COULD HAVE STARTED A FIRE WITHIN FUEL PUMP. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK