2008 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WENT TO GET IN MY CAR TO GO TO WORK AND IT WOULDN'T START. I ASSUMED IT WAS JUST A BATTERY. SO I CALLED AAA TO JUMP ME. HE ADVISED THAT YOUR KEY SHOULD NOT WIGGLE WHEN IN THE IGNITION. HE WAS 90% SURE THAT WAS THE CAUSE FOR MY BATTERY ISSUE. HE JUMPED ME SO I COULD GET TO THE GARAGE TO HAVE IT TESTED TO SEE IF IT WAS A BATTERY OR ANOTHER ISSUE BECAUSE HE DIDN'T WANT TO REPLACE BATTERY IF THAT IS THE ISSUE BECAUSE IT WOULD DRAIN IT AGAIN. I WENT .8 OF A MILE AND WAS STOPPED IN TRAFFIC AND ALL THE LIGHTS STARTED FLASHING ON THE DASH AND IT WENT DEAD. CALLED AGAIN TO GET JUMPED. I WENT 5 FEET AND IT STALED OUT AGAIN. HE HAD ME TOWED TO DEALERSHIP BECAUSE HE THINKS IT IS PART OF THE RECALL. WENT TO DEALERSHIP, THEY COULDN'T GIVE ME A LOANER AND TOLD ME IF PART OF RECALL IT WOULD TAKE 3-4 WEEKS TO GET THE PART. I DON'T HAVE ANOTHER CAR. NEXT DAY CALLED ON IT AND EVENTUALLY WAS ADVISED THAT IT WAS THE IGNITION RECALL BUT I HAD TO PAY FOR THE BATTERY. I DON'T FEEL I SHOULD HAVE TO PAY FOR THAT BECAUSE IT WAS DRAINED BECAUSE OF THE PRODUCT RECALL. NEXT DAY- DROVE 15 MILES AND THE CHECK ENGINE LIGHT CAME ON. TOOK IT BACK AND THE DEALERSHIP DOESN'T KNOW WHAT IS WRONG. I DIDN'T GET THE NOTICE OF RECALL UNTIL 08/24/15 AT 3:00 IN THE MAIL. IT WAS RELEASED IN 2014, WHY AM I JUST GETTING IT NOW. I COULD HAVE BEEN KILLED IN IT BECAUSE OF THIS RECALL. IF I WOULD HAVE BEEN ON THE HIGHWAY AND IT JUST STOPPED, I WOULD HAVE BEEN KILLED. THERE IS SOMETHING MAJORLY WRONG WITH THESE JEEPS AND THE WAY PEOPLE SEND OUT THESE RECALLS.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS THE TAKEN BACK TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RELAY SWITCH NEEDED TO REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE CONTACTED WEST BROTHERS CHRYSLER DEALERSHIP IN SULLIVAN, MO IN FEB. 2015 DUE TO MULTIPLE RECALLS ON THE JEEP. THEY WERE AWARE THE JEEP WAS NOT RUNNING, WE WERE TOLD TO TOW IT TO DEALERSHIP ON FEB 26, 2015 AND THAT ALL PARTS WOULD BE THERE IN 2 TO 3 WEEKS, I AGREED TO PAY FOR A DIAGNOSTIC TEST IF THE JEEP STILL WOULD NOT START AFTER RECALL WAS COMPLETE. I WAS TOLD DIAGNOSTIC TEST COULD NOT BE DONE UNTIL AFTER THE P57 RECALL WAS COMPLETE. AFTER SEVERAL MONTHS OF BEING TOLD PARTS WOULD BE IN I RECEIVED A PHONE CALL FROM JOE BOULWARE ON JULY 23, 2015 STATING WE HAD ONE DAY TO MOVE THE JEEP OR IT WOULD BE TOWED. HE SAID HE HAD SPOKE WITH MY SON (THE PREVIOUS OWNER) ON SEVERAL OCCASIONS TELLING HIM TO MOVE JEEP. THIS WAS FALSE AS MY SON WAS INCARCERATED ALL THE DATES HE GAVE. WE MET WITH GENERAL MANAGER WHO SAID WE WERE NOT WELCOME TO DO BUSINESS THERE ANYMORE DUE TO MY HEALTH ISSUES AND ACCUSATIONS MADE BY JOE BOULWARE, THEY REFUSED TO DO RECALLS ON THIS JEEP OR ON ANOTHER CHRYSLER TRUCK I OWN THAT NEEDS A SAFETY RECALL DONE. IN OUR PRESENCE, BUT NOT ON SPEAKER PHONE THE GENERAL MANAGER TELEPHONED CHRYSLER TO INQUIRE WHEN P57 PART WOULD BE IN, HE IDENTIFIED HIMSELF USING MY SONS NAME WHO IS IN THE MISSOURI DEPARTMENT OF CORRECTIONS INSTEAD OF HIS OWN, HE TOLD US THE HELP LINE INFORMED HIM THEY HAD NO ESTIMATED DATE FOR PART TO BE RELEASED, WHEN I SPOKE WITH CHRYSLER THEY FOUND RECORD OF HIS CALL ON 8-18-15 BUT INFORMATION WOULD HAVE BEEN FALSE AS PART BECAME AVAILABLE 8-14-15. I FILED COMPLAINT WITH CHRYSLER AND THEY ISSUED THE DEALERSHIP A RED LETTER COMPLAINT.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. SEVERAL MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE DEALER STATED THAT THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/19/15

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE TECHNICIAN EXPLAINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,100.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.