2002 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED AND FAILED TO TURN OFF IMMEDIATELY AFTERWARDS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,600. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE REPAIR PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE VEHICLE CAUGHT FIRE WHILE IT WAS BEING DRIVEN DOWN THE ROAD, IT WAS PULLED OVER TO SIDE OF THE ROAD IN A DRIVEWAY. FIRE CAME FROM UNDER THE DASH ON THE PASSENGERS SIDE, AND THE VEHICLE WAS COMPLETELY CONSUMED BY FIRE IN APPROXIMATELY 10 MINUTES. I REPORTED IT TO CHRYSLER AND THEY STATED BECAUSE OF THE AMOUNT MILES ON IT THEY WEREN'T RESPONSIBLE! UPDATED 09/25/15*LJ UPDATED 12/08/2017*CN

SEVERAL MONTHS AGO, I HAD RECEIVED A MANUFACTURER SAFETY RISK RECALL LETTER IN THE MAIL. I THEN CALLED MY LOCAL JEEP DEALER TO REQUEST SERVICE TO FIX MY VEHICLE. NHTSA RECALL NUMBER: 15V-046, MANUFACTURER RECALL NUMBER: R06. THEY TOLD ME THAT THESE RECALLED PARTS WERE NOT YET AVAILABLE. THEY ALSO TOLD ME THAT ONCE THEY HAD BECAME AVAILABLE THAT THEY WOULD NOTIFY ME BY EMAIL TO SCHEDULE A SERVICE APPOINTMENT. I HAVE NEVER HEARD FROM THEM SINCE. I AM VERY CONCERNED FOR MY SAFETY AS WELL AS ANY PASSENGERS IN MY VEHICLE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 195,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS) HOWEVER, THE REMEDY WAS UNAVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,500.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/18/15*LJ

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO REPAIR THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.