2004 JEEP GRAND CHEROKEE Complaints

I RECEIVED THE SAFETY RECALL REGARDING MY AIR BAGS. I BROUGHT THE VEHICLE TO SULLIVAN'S NORTHWEST HILLS DEALERSHIP IN TORRINGTON, CT, ON 12/17/15 AND 1/28/16. THEY SAY THEY DO NOT HAVE THE PARTS YET. I AM CONCERNED ABOUT DRIVING THE VEHICLE AND HAVING PASSENGERS WITH ME UNTIL I CAN GET THE AIRBAG FIXED

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE REMEDY OR THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MANUFACTURER HAS NOT PROVIDED PERMANENT FIX TO PROBLEM AS OF THE DATE OF THIS REPORT PER MY DEALER.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/22/2016*LJ THE CONSUMER STATED THE AIRBAG LIGHT WAS ILLUMINATED. UPDATED 11/20/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND THE PART WAS NOT AVAILABLE TO RECEIVE THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE CONTACT CALLED MORE THAN ONE DEALER AND THEY WERE UNABLE TO DETERMINE WHEN THE RECALL REPAIR APPOINTMENT WOULD BE SCHEDULED. ONE DEALER INDICATED THAT THE PART DID NOT FIT AND PROVIDED NO FURTHER EXPLANATION AS TO WHAT THEY WOULD DO TO OBTAIN THE CORRECT PART TO REMEDY THE REPAIR. THE MANUFACTURER WAS CONTACTED AND THEY WERE UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

3 TIMES NOW I HAVE HAD THE WIRES THAT RUN THROUGH THE RUBBER BOOT IN THE PASSENGER DOOR BREAK CAUSING LOSS OF POWER TO PASSENGER SIDE WINDOWS, DOOR LOCKS, SIDE MIRRORS AND INTERIOR LIGHTS NOT TURNING OFF.

#1 MARCH 204 FRONT ANGLE ON ELECTRIC SEAT TRACK CLEAN BREAK ON TRACK, SEAT UNSTABLE AND UNSAFE VEHICLE UNDERIVABLE.REPLACED WITH SALVAGE UNIT DID NOT REPLACE SEAT FRAME IN LOWER CUSHION RE USED ORIGINAL SEAT. #2 1/24/16 FRONT ANGLE ON ELECTRIC TRACK BROKE AGAIN, SEAT FRAME ALSO DAMAGED. TOOK APART SEAT FRAME CAME A PART IN MULTIPLE PIECES WITH BROKE WIELDS AND BROKEN METAL POINTS. HAD TO AGAIN BUY SALVAGE SEAT, COULD NOT FIND EXACT MATCH, HAD TO SWAP SEAT TRACK FRAME, CUSHIONS AND TRACK WIRING HARNESS. HAVE HAD TO WORK ON THIS SEAT TWICE USING ALL OE PARTS NO AFTERMARKET PARTS, BOTH INCIDENTS HAVE LEFT THE VEHICLE UNDRIVEABLE AND UNSAFE TILL THE PART WAS REPLACED, SECOND TIME SEAT SNAPPED UPON BRAKING AND FLUNG ME REARWARD TO WHERE I LOST CONTROL OF THE VEHICLE, FORTUNATELY I WAS ON A COUNTRY ROAD AND WAS ABLE TO GET OF THE ROAD SAFELY BUT ANY OTHER INCIDENT MYSELF OR OTHERS COULD HAVE BEEN HURT I WOULD LIKE TO GIVE A MORE THROUGH DESCRIPTION BUT I'M LIMITED ON CHARACTERS, I ALSO STILL HAVE ALL THE BROKEN PARTS AS PROOF.PLEASE EMAIL ME FOR MORE DETAILS. CHRYSLER AND JEEP SHOULD BE HELD ACCOUNTABLE FOR THIS PART THAT IS POORLY MANUFACTURED IT COULD KILL SOMEONE. PLEASE EMAIL SO (I CAN GIVE YOU FULL DETAILS, THIS HAS HAPPENED TO THIS PART TWICE!

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) WAS RECEIVED IN NOVEMBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.