1996 JEEP GRAND CHEROKEE Complaints

THE ECM CAUSES INTERMITTENT POWER LOSS INCLUDING LOSS OF POWER STEERING AND POWER BRAKES. THIS OCCURS AT STOPS, TURNS, AND NORMAL HIGHWAY SPEEDS. THE DEALER SERVICE DEPARTMENT REPORTS THAT IT IS THE ECM BECAUSE "WHEN THEY RAP ON IT WITH A WRENCH DURING IDLING, IS CAUSES THE CAR TO STALL." THE ECM DOES NOT RECORD A FAILURE.*AK

FUEL PUMP FAILS DUE TO FAULTY FUEL TANK. JEEP DEALER ADMITS FAULTY TANKS IN '96 GRAND CHEROKEES, YET THERE IS NO RECALL. EXPENSIVE AND DANGEROUS PROBLEM SINCE THE CAR SIMPLY SHUTS DOWN AND BECOMES INOPERABLE. PLEASE INVESTIGATE AND ENFORCE A RECALL ON CHRYSLER. THERE ARE NUMEROUS COMPLAINTS! *AK

I WAS STRANDED DUE TO FUEL PUMP FAILURE. DEALER SAID THIS IS DUE TO FAULTY MANUFACTURE OF FUEL TANKS IN 1996 JEEP GRAND CHEROKEES AND I MUST REPLACE FUEL PUMP AND TANK. DEALER WILL NOT COVER MY $1,200. EXPENSE PLUS TOWING COSTS. I HAVE BEEN WITHOUT MY CAR FOR 1 WEEK SO FAR...IT IS ESTIMATED TO BE ANOTHER TWO WEEKS UNTIL THE FUEL TANK ARRIVES FROM BACK ORDER. APPARENTLY IT IS ON BACK ORDER BECAUSE THE PART HAS TO BE REPLACED FOR SO MANY OTHERS. CHRYSLER DOES NOT WANT TO ISSUE A RECALL BECAUSE IT IS COSTLY, BUT IT IS THE RIGHT THING TO DO. A RECALL NEEDS TO BE ISSUED. FAULTY MANUFACTURE SHOULD BE COVERED BY THE MANUFACTURER. *AK

WHEN TRYING TO START VEHICLE IT WOULD NOT START. TOOK VEHICLE TO DEALER, AND DEALER INDICATED IT NEEDED A FUEL PUMP. PLEASE ADD VIN. *AK

VEHICLE WOULD NOT START, HAD VEHICLE TOWED TO DEALER. DEALER ADVISES THAT FUEL TANK IS DECOMPOSING AND HAS COLLAPSED, CAUSING FUEL PUMP TO FAIL. DEALER WILL REPLACE FUEL TANK AND PUMP UNDER EXTENDED WARRANTY. ADVISED TANKS ARE ON BACK ORDER AND REPAIR DATE IS UNDETERMINED. HAVE HAD RENTAL THROUGH EXTENDED WARRANTY PLAN FOR TEN DAYS. DEALER WILL ALLOW FIVE DAYS OF CAR RENTAL AT THEIR COST. WILL TAKE LONGER THEN FIVE DAYS TO RECEIVE PUMP AND WILL BE WITHOUT A VEHICLE.

I WAS IN A CAR ACCIDENT WHEN I TRIED TO AVOID ANOTHER CAR THAT SLID INTO MY LANE. THE BACK PART OF THE JEEP HIT A TELEPHONE POLE AND THEN I SLID IN THE ICE AND HIT A TREE HEAD ON. POLICE ESTIMATED THE SPEED I HIT AT WAS 30 MPH. NONE OF THE AIRBAGS DEPLOYED AND MY SEAT BELT DIDN'T LOCK UP WHEN THE BRAKE WAS ON SO I HIT THE WINDSHIELD AND STEERING WHEEL. *AK

COMPLETE SUDDEN LOSS OF STEERING WITHOUT ANY WARNING SYMPTOMS EVEN AT 1 MPH IS A SAFETY DEFECT. IT COULD HAVE AS EASILY HAPPENED FROM HITTING A POTHOLE AT 70 MPH, KILLING ME AND CAUSING GREAT DAMAGE. I HAVE THE CAR SERVICED REGUALRLY AT THE DEALER SINCE

AFTER STARTING VEHICLE IT MOVES BACKWARDS BEFORE SHIFTING INTO GEAR. THIS PROBLEM OCCURS ONLY AFTER THE VEHICLE HAS BEEN STARTED. DEALER HAS BEEN CONTACTED. NLM

WHILE VEHICLE WAS IN PARK AND IDLING, IT STARTED ROLLING BACKWARDS AND KNOCKED OWNER TO THE GROUND, ROLLING OVER THE BOTTOM PORTION OF HER LEFT CALF MUSCLE AND CAUSING SEVERAL BRUISES, VEHICLE ROLLED ACROSS A SECTION OF THE HIGHWAY, AND WAS STOPPED WHEN IT CRASHED INTO A GUARDRAIL, DEALERSHIP WAS IN POSSESSION OF VEHICLE, BUT HAS NOT INFORMED CONSUMER AS TO ANY FINDINGS, CONSUMER STATED THE PROBLEM HAS SINCE OCCURED ON 2 OTHER OCCASIONS, IN WHICH THE TRANSMISSION LOCKED UP, SINCE THIS INCIDENT THE VEHICLEHAS BEEN LEAKING WHEN IT RAINS ON THE PASSENGER SIDE, MOST LIKELY A RESULT OF THE IMPACT.*JG *NLM

I BOUGHT THIS GRAND CHEROKEE FROM SAN JOSE DODGE AS A LEASE-BACK VEHICLE WITH 27,000 MILES ON IT. AT 51 MPH, THE RIGHT FRONT TIRE VIBRATED SEVERELY, ESPECIALLY WHEN ENTERING A LEFT CURVE; HOWEVER AT THIS SPEED THE VIBRATION IS ALWAYS NOTICEABLE. THE VEHICLE ALSO PULLS TO THE RIGHT AT ALL TIMES. I TOOK THE VEHICLE BACK TO SAN JOSE DODGE, WHERE I PURCHASED IT, AND THEY REPLACED THE STEERING DAMPENER. THIS DID NOT SOLVE THE PROBLEM. I HAD NEW TIRES PLACED ON THE VEHICLE IN MID 2000, AND HAD THE FRONT END ALIGNED. THIS MINIMIZED THE VIBRATION, BUT IT WAS STILL NOTICEABLE. AS THE TIRES HAVE WORN DOWN, THE VIBRATION HAS GOTTEN WORSE. I'VE SINCE RELOCATED TO CONNECTICUT. I TOOK THE VEHICLE TO CAPITOL CHRYSLER DODGE JEEP AND ASKED THEM TO CHECK THE FRONT END FOR THIS PROBLEM. THE TECHNICIAN, JOSEPH E. PARADIS, SAYS THAT THE TIRES ARE "OUT OF ROUND". I'VE HAD TWO SETS OF TIRES ON THIS VEHICLE, AND THE PROBLEM IS ONLY IN THE FRONT RIGHT SIDE. I THINK THERE IS A MECHANICAL DEFECT THAT NEITHER DEALER IS EITHER ADMITTING TO, OR KNOWLEDGABLE ABOUT.*AK