1997 JEEP GRAND CHEROKEE Complaints

View complaints related to 1997 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 1997 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1997 JEEP GRAND CHEROKEE
    - VICCO, KY

    TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT MENTIONED THAT THE VEHICLE WOULD HAVE TO BE GIVEN SOME TIME BEFORE IT COULD RESTART. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED BUT THE FAILURE CAUSED WAS UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - NORWALK, CA

    IS IT COMMON FOR THE BLOWER MOTOR RESISTOR CONTROL MODULE TO GET HOT WHEN IN USE. THE BLOWER MOTOR STOP WORKING, AND I THOUGHT IT WAS THE RESISTOR THAT HAS GONE BAD, BR TESTING THE CONTINUITY STILL OK, PLUGS, WIRES OK. BUT THIS WAS WHAT I DID. I DIRECTLY HOOKED THE BLOWER MOTOR TO THE BATTERY AND IT KICKED OFF, I THEN RECONNECTED THE PLUG ....TO THE BLOWER MOTOR BACK (THE RESISTOR MODULE STILL PLUGGED IN) AND TURN ON THE A/C AGAIN. IT CAME ON ALRIGHT AT DIFFERENT SPEEDS, BUT THE UNIT (RESISTOR) BECAME SO HOT TO TOUCH.

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - QUINCY, MA

    CONSUMER WRITES IN REGARDS TO DEALERSHIP NOT ABLE TO COMPLETE VEHICLE HITCH REPAIRS, DUE TOT HE AGE OF THE VEHICLE. *SMD

    Source: CONSUMER LETTER
  • 1997 JEEP GRAND CHEROKEE
    - NEWINGTON, CT

    TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THERE WAS EXCESSIVE SMOKE COMING FROM THE TIRE AND RIM ON THE FRONT PASSENGER SIDE. THE CONTACT SMELLED A BURNING ODOR. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE BRAKING SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,501.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - LAKELAND, FL

    TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VEHICLE WAS ALSO INCLUDED IN TWO OTHER RECALLS THAT THE DEALER DID NOT MENTION FOR YEARS NOR DID THEY EXPLAIN THE REASON THE REPAIRS WERE NOT COMPLETED FOR NHTSA CAMPAIGN NUMBERS: 02V053000 (POWER TRAIN) AND 97V194000 (FUEL SYSTEM, GASOLINE). THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 12/03/15*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - CENTRE HALL, PA

    TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/20/15*LJ UPDATED 1/14/2016*JS *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - MANSURA, LA

    TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 20 MPH, THERE WAS A FUEL ODOR COMING FROM THE VEHICLE. THE CONTACT DISCOVERED FUEL LEAKING FROM THE FUEL TANK. THE CONTACT MENTIONED THAT THE FUEL GAUGE INDICATED LOW FUEL LEVELS IMMEDIATELY AFTER REFUELING. IN ADDITION, THE LOW FUEL WARNING LIGHT ILLUMINATED ON NUMEROUS OCCASIONS CAUSING THE CONTACT TO REFUEL THE VEHICLE OFTEN. THE VEHICLE WAS INSPECTED BY A CERTIFIED MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO THE PLASTIC FUEL LINE. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 210,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - INDIANAPOLIS, IN

    TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COIL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - WEST VALLEY , UT

    TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE CONTACT FELT THAT THE RECALL REMEDY WOULD FAIL TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT IF THE VEHICLE WERE INVOLVED IN A CRASH FROM THE REAR, THE TRAILER HITCH WOULD NOT PROTECT THE FUEL TANK. THE CONTACT WAS CONCERNED FOR HIS SAFETY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - BESSEMER CITY, NC

    DRIVING ABOUT 50MPH AND THE FRONT END FELT LIKE IT WAS COMING APART. STEERING WHEEL SHAKING BAD AND WHEELS FELT WOBBLY. I HAVE HAD THIS PROBLEM BEFORE AND NOTICEABLY WHEN I HIT A BUMP OR POTHOLE AT OR ABOVE 45MPH. WHAT SCARED ME THE MOST I WAS COMING UP ON TRAFFIC AND HAD TO BRAKE. BRAKING WHILE THE VEHICLE IS WOBBLY IS VERY SCARY AND FEELS AS IF THE WHOLE THING IS COMING APART.

    Source: NHTSA WEB SITE