2001 JEEP GRAND CHEROKEE Complaints
View complaints related to 2001 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 820 complaints submitted for the 2001 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 JEEP GRAND CHEROKEE- DECATUR, TX
THE DRIVER SEAT BRACKET SNAPPED LOOSE AT THE REAR LEFT SIDE THAT HOLDS THE SEAT TO THE FRAME WHILE DRIVING. I WAS MAKING A RIGHT HAND TURN WHEN I HEARD THE SEAT FRAME BREAK. NOW WHEN DRIVING THE SEAT IS VERY LOOSE AND MAKES A CLICKING NOISE WITH LOTS OF UNSTABLE SEAT MOVEMENTS. *TR
Source: NHTSA WEB SITE -
2001 JEEP GRAND CHEROKEE- MILFORD, PA
ON SEPT.2, 2014 I HAD MY 2011 JEEP GRAND CHEROKEE TOWED TO THE NEARSEST DEALER, MILFORD CHRYSLER, MILFORD, PA. I WAS DRIVING THE DAY BEFORE WITH FAMILY WHEN THE VEHICLE SUDDENLY STALLED IN AN ENTRANCE TO A PARKING LOT JUST AVOIDING AN ACCIDENT. MESSAGE CENTER SHOWED KEY NOT DETECTABLE. SEVERAL ATTEMPTS LATER IT TURNED OVER. TO PLAY IT SAFE I RETURNED HOME TO EXCHANGE VEHICLES. IT WAS MAKING HISSING SOUNDS SO I LEFT IT OUT OF THE GARAGE. THE NEXT DAY, IT WAS STILL MAKING NOISES. I CALLED FOR A TOW TO THE DEALER. I CALLED CHRYSLER AND THEY ADVISED ME OF A RECALL BUT THAT THE ENGINEERS WERE STILL TRYING TO DETERMINE WHY BUT THAT THE TIPM WAS MALFUNCTIONING. I WAS ALSO TOLD THAT A FINAL RECALL WOULD NOT COME OUT FOR ABOUT 3 MONTHS! I HAD NO CHOICE BUT TO GET MY VEHICLE REPAIRED. THEY HAD TO REPLACE THE BATTERY, FUEL PUMP, TIPM FOR A TOTAL OUT OF POCKET COST OF $2493.98. CHRYSLER EVENTUALLY REIMBURSED ME FOR THE TOTAL AMOUNT. ON NOVEMBER 20,2015 I WENT OUT AND FOUND THAT MY BLINKERS DID NOT WORK. IN FACT, WHEN ENGAGED, THE FOG LIGHTS BLINKED AND OR FLASHED. I TOOK IT TO MY ORIGINAL DEALER, R.I. SURESKY IN GOSHEN, NEW YORK. THEY RAN A SCAN AND FOUND THAT IT WAS CAUSED BY THE TIPM ! THIS MAKES TIPM #2!. I CALLED CHRYSLER, THE FINAL VERDICT, IT WAS NOT COVERED BY THE RECALL (FUEL PUMP RELATED ONLY). THE TECH REPLACED THE TIPM YET AGAIN AT AN OUT OF POCKET COST TO ME OF $1043.40. ON OCTOBER 21, 2016 THE ENGINE LIGHT CAME ON. I HAVE AN APPOINTMENT AT SURESKY'S ON MONDAY OCTOBER 24 TO RUN A DIAGNOSTIC ON IT. COULD IT BE TIPM RELATED? WE'LL SEE. I FEEL THAT CHRYSLER OWES ME $1043.40 FOR HAVING PARTS ( NEVER AVAILABLE IMMEDIATELY BY THE WAY) THAT ARE DEFECTIVE AND PLACE PEOPLE IN VERY DANGEROUS SITUATIONS ON THE ROAD.
Source: NHTSA WEB SITE -
2001 JEEP GRAND CHEROKEE- GEORGIA, GA
WHEN DRIVING AT 45 TO 50 MPH THE FRONT END STARTS TO VIBRIATE AND STARTS TO SHAKE UNCONTROLLABLY,WHAT'S REALLY BAD IS THAT YOU DON'T KNOW WHEN IT WILL HAPPEN.I DROVE FROM SAVANNAH TO MICHIGAN AND BACK WITH NO PROBLEMS THAN WHEN YOU LEAST EXPECT IT THAN IT HAPPENS ! IT SHAKES SO BAD YOU CAN'T DRIVE SO YOU HAVE TO PULL OFF THE ROAD AND STOP AND IT SEEMS TO GO AWAY BUT IT MAY RETURN AFTER ANOTHER ONE OR TWO THOUSAND MILES. I HAVE BROUGHT TO SHOPS AND HAVE REPLACED FRONT END PARTS,BRAKES,TIRES ETC. THEY CAN'T FIND THE PROBLEM.I HAVE READ THAT IT'S A DISIGN FLAW WITH THE COIL SPRINGS BEING IN A BAD POSITION. GOOGLE JEEP DEATH WOBBLE.YOU WILL FIND. I WON'T SELL THE CAR BECAUSE I WOULDNT WANT TO PUT SOMEONE IN DANGER.
Source: NHTSA WEB SITE -
2001 JEEP GRAND CHEROKEE- MIDWAY, GA
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 45-55 MPH, THE VEHICLE SUDDENLY SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT INDICATED THAT THE BUSHINGS, TIRES, AND STABILIZER BARS WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 JEEP GRAND CHEROKEE- ANTIGO, WI
GASOLINE ODOR/CHECK ENGINE LIGHT HAVE HAD THIS VEHICLE MACHANICALLY CHECKED THE SMELL OF FUEL ON STARTUP WITH WINDOW LOWERED IS OVERPOWERING..THE CHECK ENGINE LIGHT CAME ON AND I HAD THE VEHICLE PLUGGED INTO SERVICE COMPUTER..WAS TOLD TOO CHECK GAS CAP/REPLACE..WHICH I DID..THE GASOLINE ODOR IS STILL PRESENT AND THE CHECK ENGINE LIGHT IS BACK ON..SO NEW GAS CAP ISNT THE PROBLEM. THERE ARE NO LEAKS ANYWHERE ON THE ENGINE OR AT THE GAS TANK, YET THE SMELL OF FUEL IS STILL PRESENT. NO GAS LINE LEAKS...WE NEED TO MAKE THESE TRUCKS IN AMERICA AGAIN WITH AMERICAN PARTS. HAVE ALWAYS OWNED JEEPS HAVE A 93 SPORT IN MY DRIVEWAY RIGHT NOW, BUT THIS '01 MAY BE MY LAST...LITERALLY.
Source: NHTSA WEB SITE -
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2001 JEEP GRAND CHEROKEE- BUCKHANNON, WV
I AM CONCERNED THAT MY GAS TANK IS A HAZARD IF IN A REAR END COLLISION. MY GAS TANK IS IN THE REAR OF THE JEEP AND IF HIT IN THE BACK WOULD BE THE FIRST THING TO IMPACT. IT LOOKS THE SAME AS THE JEEPS THAT HAVE BEEN RECALLED. BUT I DON'T SEE A RECALL.
Source: NHTSA WEB SITE -
2001 JEEP GRAND CHEROKEE- PUYALLUP, WA
I TOOK MY VEHICLE INTO LARSON JEEP DODGE IN PUYALLUP, WA TO HAVE TWO RECALLS PREFORMED. ONE OF THE OPEN RECALL CAMPAIGNS ARE RECALL F25. THIS RECALL INVOLVES REPLACING THE ELECTRIC COOLING FAN. IF NOT REPLACED IT COULD SEPARATE CAUSING DAMAGE TO THE RADIATOR, ENGINE, OR BODILY INJURY. I PICKED UP MY VEHICLE ON THE DAY THAT IT WAS IN THE SERVICE DEPARTMENT. I SIGNED AND WAS GIVING A REPAIR ORDER NUMBER JECS380694 DATED 2/25/2016. THE INVOICE STATES THE RECALL WAS PREFORMED AND THE COOLING FANS WERE REPLACED AS DIRECTED BY THE RECALL CAMPAIGN. ON THE DRIVE BACK TO MY RESIDENCE I NOTED A RATTLE COMING FROM THE FRONT OF MY VEHICLE WITH INCREASED SPEED OR WHEN DRIVING OVER BUMPS. WHEN I RETURNED TO MY RESIDENCE I OPENED THE HOOD TO FIND OUT WHAT WAS CAUSING THE RATTLE. I NOTICED NONE OF THE UPPER GRILL BOLTS WERE INSTALLED AND THE GRILL WAS LOOSE. I THEN INSPECTED THE LOWER SKID PLATE OF THE VEHICLE AND NOTICED IT WAS LOOSE AND UNFASTENED AS WELL. I THEN INSPECTED THE COOLING FAN BLADES AND FOUND THEY HAD NOT BEEN REPLACED AS DIRECTED BY THE RECALL OR AS STATED ON THE REPAIR ORDER. I HAVE ATTACHED A COPY OF THE REPAIR ORDER AND PICTURES OF THE UNREPAIRED VEHICLE. I HAVE OPENED A CASE WITH DAIMLER CHRYSLER, CASE #28814838. I DID RETURN BACK TO LARSON DODGE 2/26/2016 AND REQUESTED THE HARDWARE BACK TO FASTEN MY GRILL AND SKID PLATE. THE SERVICE MANAGER AND SHOP FOREMAN INSPECTED MY VEHICLE AT THAT TIME. THEY INSPECTED, DETERMINED, AND ADMITTED THE RECALL WAS NOT PREFORMED. I INFORMED THEM I WOULD BE RETURNING HOME AND CONTACTING THE VEHICLES MANUFACTURER.
Source: NHTSA WEB SITE -
2001 JEEP GRAND CHEROKEE- WHIPPANY, NJ
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVERS SIDE AND THE FRONT PASSENGERS SIDE SEATS ELECTRIC HEATER ELEMENT FAILED AND OVER HEATED. THE CONTACT TURNED THE FEATURE OFF DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V197000 (SEATS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. ...UPDATED 02/08/16 *BF... UPDATED 05/03/18*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 JEEP GRAND CHEROKEE- LAKE OSEWEGO, OR
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE IN ORDER TO STEER THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 JEEP GRAND CHEROKEE- BELGRADE, MT
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATED SEATS SEIZED TO FUNCTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEATING ELEMENTS MALFUNCTIONED AND RECOMMENDED THAT THE ELEMENTS BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 98,000. UPDATED 02/12/16*LJ UPDATED 02/18/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE