2002 JEEP GRAND CHEROKEE Complaints
View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 JEEP GRAND CHEROKEE- LAURELTON, NY
WHILE DRIVING OR STATIONARY THE ENGINE SHUTS DOWN ON ME. IT STARTS AGAIN AFTER I WAIT ABOUT AN HOUR OR MORE. I BOUGHT THIS CAR FROM THE ORIGINAL OWNER IN DECEMBER 2017. SHE HAD ALL THE RECALLS FIXED EXCEPT FOR THE AIRBAG. SINCE OWNING THIS CAR I HAVE ONLY DRIVEN IT 3 TIMES. GRANTED I TOOK A FEW MONTHS TO PUT IT ON THE ROAD AS THE WEATHER WAS COLD. I'VE HAD EXTENSIVE WORK DONE ON IT. TUNE UP, NEW TRANSMISSION, BELTS, PUMPS, COILS, HOSES AND SENSORS YOU NAME IT BUT IT CONTINUES TO SHUT OFF ON ME. I TRY TO TAKE IT FOR A SPIN BUT JUST PUTTING IT IN REVERSE IT SHUTS OFF. CAN YOU PLEASE LOOK IN TO THIS?
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- VIRGINIA BEACH, VA
SEVERAL YEARS AGO I WAS PULLED OVER BY A POLICE OFFICER BECAUSE I HAD NO TAIL/RUNNING/TURN OR BRAKE LIGHTS. I IMMEDIATELY HAD THOSE REPLACED. WITHIN A MONTH I TOOK MY JEEP IN FOR THE YEARLY STATE INSPECTION AND FOUND THAT I HAD THE SAME ISSUE. I WAS TOLD THEN, THAT THIS WAS A PROBLEM WITH THIS DESIGN OF THE JEEP, THEY WERE VERY FAMILIAR WITH THIS PROBLEM AS I TOLD THEM ABOUT MY RECENT TRAFFIC STOP AND HAVING JUST GOTTEN IT FIXED. THIS VERY SERIOUS PROBLEM HAS PERSISTED EXTENSIVELY! NO MATTER HOW MANY TIMES I ADDRESS THE ISSUE (AND IT'S NOT THE BULBS, THOSE ARE RARELY BURNT OUT, IT'S THE CONNECTION, CLEANING THE CONNECTION SURFACE HELPS BUT ...) I AM CONSTANTLY BEING STOPPED AND TOLD I HAVE NO TAIL LIGHTS WHATSOEVER, IT'S EXHAUSTING AND A DANGER TO MY AND EVERYONE ELSE'S! ONGOING PROBLEM.
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- SPARKILL, NY
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT A NEW RADIATOR WAS INSTALLED BY AN INDEPENDENT MECHANIC THAT WAS MADE OF PLASTIC. THE CONTACT STATED THAT THE STRUCTURAL INTEGRITY OF THE OEM RADIATOR WAS MADE OVERSEAS AND NOT BY CHRYSLER. THE CONTACT STATED THAT THE RADIATOR BURST AND COULD NOT HANDLE THE PRESSURE. THE FAILURE OCCURRED FIFTEEN MONTHS AFTER THE RADIATOR WAS REPLACED BY THE MECHANIC. THE FAILURE MILEAGE WAS 20,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- PARKER, CO
A FEW INSTANCES HAVE OCCURRED WHERE I WILL BE DRIVING AND THE VEHICLE ENGINE WILL IMMEDIATELY SHUT OFF AS THE VEHICLE IS IN MOTION. THE ELECTRICAL COMPONENTS (RADIO, HEADLIGHTS, DASHBOARD, ETC) STILL FUNCTION BUT ALL GAUGES STOP WORKING. I THEN HAVE TO PULL OVER, PUT THE VEHICLE IN PARK, AND THEN RESTART THE VEHICLE. IT WILL THEN START UP RIGHT AWAY. ON A COUPLE OF OCCASIONS, THE VEHICLE ENGINE HAS STARTED BACK UP ON ITS OWN WITHOUT ME DOING ANYTHING AND DRIVES FINE AFTER THAT. THIS SEEMS TO OCCUR MOSTLY WHEN I RELEASE MY FOOT FROM THE ACCELERATOR BUT HAS HAPPENED WHEN I AM TRYING TO ACCELERATE. HAS ONLY HAPPENED WHEN DRIVING ON CITY STREETS, NEVER ON A HIGHWAY.
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- FLORISSANT, MO
I WAS DRIVING WHEN ALL OF A SUDDEN MY VEHICLE CUT OFF IN THE MIDDLE OF TRAFFIC. ALSO, SUNDAY MORNING I WAS DRIVING TO CHURCH WHEN MY VEHICLE WOULD NOT START. I WAS TOLD MY A MECHANIC (NOT ON DUTY) THAT IT COULD BE MY FUEL PUMP, WIRING OR CATALYTIC CONVERTER. PLEASE LOOK INTO THIS MATTER AS SOON AS POSSIBLE.
Source: NHTSA WEB SITE -
-
2002 JEEP GRAND CHEROKEE- OAKLAND, CA
THE VEHICLE WAS RUNNING AND STATIONARY IN PARK. WHEN THE VEHICLE WAS TAKEN OUT OF PARK AND INTO REVERSE IT STARTED ACCELERATING BACKWARDS OUT OF CONTROL. THE DRIVER PRESSED ALL THE WAY DOWN ON THE BRAKE PEDDLE WHICH DID NOT STOP THE VEHICLE. WHILE IN THE MIDST OF A COLLISION HE THEN PUT THE VEHICLE IN PARK AND TURNED OFF THE IGNITION. THIS TOOK PLACE IN A PARKING LOT AND THE VEHICLE WENT STRAIGHT BACK INTO A FENCE.
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- BELTON, SC
MY TRANSMISSION IS GOING OUT. I JUST BOUGHT THE CAR IN JANUARY AND I'VE BEEN HAVING A TRANSMISSION PROBLEM FOR SEVERAL MONTHS. I HEARD THERE WAS A RECALL ON JEEP CHEROKEE TRANSMISSIONS. MY CAR WON'T ACCELERATE ANYMORE WHEN I DRIVE. IT WON'T SWITCH GEARS AND RPM WILL SHOOT UP TO 3 OR 4. IT DOES THIS EVERY TIME IT TRIES TO SWITCH GEARS.
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- HURST, TX
TAKATA RECALL- I AM UNABLE TO SHIFT GEARS. THERE'S A SMALL NYLON LINKAGE CONNECTING THE SHIFT LEVER TO THE TRANSMISSION THAT HAS COMPLETELY CRUMBLED. I BELIEVE IT'S ITEM# 52109624AD. MY CAR WAS PLACED IN PARK AND TURNED OFF FOR A FEW MINUTES THEN UNABLE TO SHIFT GEARS ONCE IT WAS RESTARTED WITHOUT ANY WARNING.
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- FAYATEVILLE, GA
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE DEALER (NEWNAN PEACHTREE CHRYSLER DODGE JEEP RAM, 53 HOLLZ PKWY, NEWNAN, GA 30265, (678) 369-6037) WAS CALLED AND STATED THAT THEY WOULD REPLACE THE CONTROL MODULE UNDER WARRANTY, BUT NOT THE AIR BAGS. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WOULD BE SERVICED PER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), WHICH COVERED THE MODULE REPLACEMENT AND NOT THE AIR BAGS. THE FAILURE MILEAGE WAS 187,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- BAYSIDE, NY
ENGINE DIES WITHOUT WARNING WHILE STOPPED AND MOVING. THE GAUGES GO CRAZY. THE GAS GAUGE INDICATES EMPTY EVEN THOUGH THERE'S HALF OF TANK FULL. DID TUNE UP, REPLACED SPARK PLUGS AND IGNITION COIL, GAS FILTER.
Source: NHTSA WEB SITE