1996 JEEP GRAND CHEROKEE Complaints

VEHICLE SHUT DOWN WITHOUT PRIOR WARNING STEERING WHEEL LOCKED UP. BACK WHEEL BEARING WERE STILL RUBBIING, AND HEADLIGHTS GO ON AND OFF. DEALERSHIP IS AWARE OF PROBLEMS. *AK

HAVE INSTALLED TWO FUEL PUMPS WITHIN A TWO MONTH INTERVAL. BEING TOLD BY DEALERSHIP REPAIR THAT IT COULD BE FAULTY PUMPS OR CORROSIVE FUEL TANK.*AK

VEHICLE WAS IN PARK WHEN IT JUMPED OUT OF GEAR AND HIT ANOTHER VEHICLE. BOTH CARS WERE TOTALLED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AIK

CONSUMER TOOK GEAR SHIFT LEVER OUT OF THE "PARK" GEAR AND ENGAGED DRIVE GEAR, VEHICLE ACCELERATED SUDDENLY, HITTING TWO PARKED CARS, ONE MOVING TRUCK, AND WAS STOPPED BY CRASHING INTO A GARAGE. THERE WERE NO INJURIES TO REPORT FROM THIS INCIDENT. NO DETERMINATION HAS BEEN MADE AS TO THE CAUSE OF THIS PROBLEM. *AK

FUEL PUMP/GAS TANK/COMPUTER ALL NEED TO BE REPLACED AS A RESULT OF DETERIORATION OF THE GAS TANK LINING. FUEL PUMP OVERHEATED, CAUSING COMPUTER TO MALFUNCTION AND EVENTUALLY BREAK. HOW MANY PEOPLE DOES IT TAKE TO LOSE A TON OF MONEY BECAUSE OF A DEFECTIVE PRODUCT THAT COULD BE DANGEROUS WHILE DRIVING TO ISSUE A RECALL.

VEHICLE JUMPED OUT OF PARK AND STARTED ROLLING BACKWARDS AFTER IT HAD BEEN PUT INTO PARK GEAR, AND THE KEY WAS REMOVED FROM IGNITION. CONSUMER WAS ABLE TO STOP VEHICLE, RESULTING IN NO INJURIES. DEALERSHIP EXAMINED VEHICLE, AND COULD NOT REPRODUCE THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

ACCORDING TO MY MECHANIC, CHRYSLER IS AWARE OF THE PROBLEM WITH THE FUEL PUMP IN THE 1996 AND 1997 MODELS GRAND CHEROKEE. I AM VERY DISTURBED THAT KNOWING THIS PROBLEM EXITS, THE COMPANY STILL CHARGES OVER $600 FOR THE PART. CURRENTLY, I AM A FIRST YEAR MEDICAL STUDENT. ON ALL 3 OCCASIONS THAT THE CAR WOULD NOT START, I HAD MAJOR EXAMS TO GET TO. NOT ONLY DOES THIS JEOPARDIZE MY ACADEMIC CAREER, BUT ALSO DISRUPTS MY FOCUS AND CONCENTRATION OVERALL. FOR THESE REASONS, I PLAN TO GET RID OF THIS VEHICLE AND HAVE LOST ANY FAITH I HAD PREVIOUSLY IN OWNING AN AMERICAN-MADE VEHICLE.*AK

THE PLASTIC GAS TANK IN THE 1996 JEEP CHEROKEE APPEARS TO DEFORM DUE TO AGING AND PLASTIC "CREEP" SO THAT THE SEAL AROUND THE FUEL PUMP MODULE LEAKS. OFTEN THE LEAK IS SEVERE. MY CHEROKEE LEAKED SEVERAL GALLONS WHEN I ATTEMPTED TO FILL THE TANK. REPLACEMENT OF GASKETS, ETC., DOES NOT REPAIR THE PROBLEM. I DISCOVERED THAT THERE HAVE APPARENTLY BEEN A LARGE NUMBER OF RECENT FAILURES OF THIS TYPE, AS REPLACEMENT TANKS ARE ON LONG BACKORDER. THE LEAK IS A FIRE HAZARD. *AK

REPLACED RIGHT FRONT SWAY BAR LINK,/ AXEL ASSEMBLY2-6-2001/ PINION SEAL 10-25-00. *AK

THIS IS A REPEAT SUBMISSION, THE FIRST ONE WAS SUBMITTED ON NOVEMBER 22, 2001. FIVE YEAR OLD CAR WITH LESS THAN 25,000 MILES WOULD NOT START. DEALER REPLACED FUEL PUMP AT COST OF $800 TO CONSUMER. ONE MONTHE AND 300 MILES LATER SAME PROBLEM OCCURRED WITH ADDITIONAL NEED TO REPOLACE FUEL TANK. TWO LETTERS TO CHRYSLER HAVE GONE UNANSWERED. IN ADDITION TO A COSTLY ENGINE FAILURE, SAFETY COULD BE A PROBLEM IF PUMP FAILURE HAPPENED ON THE HIGHWAY. I SHUDDER TO THINK ABOPUT THIS FAILURE TAKING PLACE ON THE CAPITAL BELTWAY.*AK