1997 JEEP GRAND CHEROKEE Complaints
View complaints related to 1997 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 1997 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 JEEP GRAND CHEROKEE- FULLERTON, CA
WHILE TRAVELING ABOUT 35MPH ON THE HIGHWAY HE T-BONE ANOTHER VEHICLE. AND THE DUAL AIRBAG DIDN'T DEPLOY. PLEASE PROVIDE ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. TS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- UXBRIDGE, MA
AIR CONDITIONER NOT BLOWING COLD, FREON RECHARGED BY AUTO DEALER, ONE YEAR LATER. THE SAME PROBLEM, WAS TOLD VERY EXPENSIVE TO FIX, AND IT WAS CHEAPER TO RECHARGE EVERY YEAR. RECHARGED AGAINJUNE 2001, AND AGAIN ON JUNE 2002. TALKING WITH OTHER JEEP OWNERS, THEY HAD THE SAME PROBLEM. IT DOESN'T SEEM NORMAL THAT THE EVAPORATOR IN A 3 YEAR OLD JEEP SHOULD FAIL. I HAVE OWNED CHRYSLER PRODUCTS FOR 20 YEARS & NEVER HAD THIS PROBLEM. I SHOULD HAVE REACTED SOONER, BUT I FIGURED IT WAS OUT OF WARRANTY, AND NOW I HAVE LEARNED OF OTHERS WITH THE SAME PROBLEM. DT
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- NEWPORT NEWS, VA
TOOK IN TO DELAER FOR A RECALL B02 SECONDARY DETENT SYSTEM ON FLOOR SYSTEM, AFTER RECALL WAS PERFORMED, NOW THERE IS A SHIMMEY THAT WAS NOT THERE BEFORE RECALL WAS DONE. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- MANHASSET, NY
CONSUMER ADVISED THAT VEHICLE WAS IDLING IN PARK, BUT SLIGHTLY ROLLED BACKWARD. CONSUMER VISITED DEALER TO ADVISE OF INCIDENT. DEALER INFORMED CONSUMER THAT VEHICLE NEEDED NEW TRANSMISSION AND REPLACED FOR CONSUMER, BUT DID NOT MENTION CURRENT RECALL 02V053000. CONSUMER THEN RECEIVED RECALL NOTICE AND CONTACTED MANUFACTURER. MANUFACTURER ADVISED CONSUMER THAT DEALER RECORDED RECALL 02V053000 BEING REMEDIED ON 10/27/02 THE SAME TIME VEHICLE'S TRANSMISSION WAS BEING REPLACED. TS THE TRANSMISSION WAS NEVER REPLACED, BUT CONSUMER PAID FOR A REPLACED TRANSMISSION. *JG
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- GREELEYVILLE, SC
WHILE THE VEHICLE WAS IN PARK WITH ENGINE RUNNING. CONSUMER STATES THE VEHICLE SUDDENLY STARTED ROLLING BACKARDS CONSUMER MANAGED TO JUMP IN AND STOP VEHICLE. TOOK TO DEALER, DEALER IS REPLACING THE FLOOR SHIFTER. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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1997 JEEP GRAND CHEROKEE- HILLSBORUOGH, NJ
THE GAS GAUGE WOULD READ FULL WHEN THERE WAS NO GAS IN THE TANK, CONSUMER WAS INFORMED BY DEALERSHIP THERE WAS A RECALL, HOWEVER VIN WAS NOT INCLUDED. TS *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- LEXINGTON, VA
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. TS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- SALEM, OH
HOOD FLEW OPEN AT 70 MPH, CONSUMER WAS ABLE TO PULL OVER SAFELY. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- INDIANAPOLIS , IN
BEFORE CONSUMER PURCHASED THE VEHICLE, THE ROTORS AND PADS HAD BEEN REPLACED. CONSUEMR RECEIVED A RECALL NOTICE REGARDING THE ROTORS AND PADS AND HAD THEM REPLACED AGAIN PER RECALL STANDARDS. IN JUNE OF 2001, CONSUMER NOTICED A PULSING IN THE BRAKES. THE BRAKES WERE WORN, THE ROTORS WERE REPLACED AND THE PADS CHANGED. IN SEPTEMBER OF 2002, THERE WAS A HEAVY PULSING AND A GRINDING NOISE DURING BRAKING. CONSUMER WAS TOLD THE PADS WERE COMPLETELY WORN AWAY AND METAL WAS GRINDING AGAINST METAL. *JG
Source: CONSUMER LETTER -
1997 JEEP GRAND CHEROKEE- BELCAMP, MD
I READ IN THE PAPER YOU WERE INVESTIGATING HOODS OPENING ON 1997 JEEP GRAND CHEROKEES. MY JEEP HOOD CAME OPEN WHILE I WAS DRIVING DOWN I-65 IN ALABAMA APPROXIMATELY AT THE DATE LISTED IN THE QUESTIONAIRE. THAT DATE IS AN ESTIMATE. I WAS DRIVING AT ABOUT 65 MPH WHEN THE HOOD POPPED UP, PARTIALLY OBSCURING MY VISION. I WAS NEAR AN EXIT, SO I MANAGED TO SAFELY GET OFF THE ROAD AND STOP AND RE-LATCH THE HOOD. AT THE TIME I THOUGHT I MUST HAVE NOT CLOSED IT PROPERLY AFTER CHECKING THE OIL, BUT NOW THAT I KNOW THERE IS AN INVESTIGATION UNDERWAY I THOUGHT IT WAS WISE TO REPORT THIS INCIDENT ANYWAY. I CAN NOT CONFIRM OR DENY THAT I IMPROPERLY CLOSED THE HOOD BEFORE THIS INCIDENT I JUST DON'T REMEMBER. DT
Source: NHTSA WEB SITE