2007 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE PERSISTED CONTINUOUSLY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), BUT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/03/15*LJ

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE CONTACT HIT AN ICE PATCH, LOST CONTROL OF THE VEHICLE, AND LANDED IN A FIELD. THE AIR BAGS DID NOT DEPLOY. AS A RESULT, THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE KEY NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

MY WIFE WAS TAKING OUR GRAND DAUGHTER TO THE HOSPITAL AT 10 PM AND EVERY DUMMY LIGHT CAME ON THE JEEP AND IT STARTED IDLING FUNNY THE TAILLIGHTS WENT OUT SO SHE HAD TO DRIVE THAT LATE AT NIGHT WITH NO BRAKE/ TAILLIGHTS ON 69 WITH OUR GRANDDAUGHTER IN THE BACK. WITH NOTHING WORKING WHAT WOULD KEEP SOMEBODY HITTING HER IN THE REAR END OR EVEN WORSE WHAT IF SOMETHING HAD HAPPENED AND THE AIRBAGS DIDN'T DEPLOY BECAUSE THERE WAS AN ELECTRICAL PROBLEM. MY WIFE HAS CALLED CHRYSLER JEEP AND MADE A COMPLAINT AND THEY SAY THAT THERE IS NOTHING THEY CAN DO ABOUT IT. WE HAVE LOOKED ONLINE AND FOUND QUITE A FEW COMPLAINTS ABOUT THIS PARTICULAR PROBLEM WITH JEEPS. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED EITHER.....IT HAPPENS ON A REGULAR BASIS. I FEAR FOR THE SAFETY OF MY FAMILY WHENEVER THEY ARE DRIVING. WE BOUGHT THIS VEHICLE ABOUT 6 MONTHS AGO WITH 100,000 MILES ON IT AND PURCHASED THE EXTENDED WARRANTY. WE HAVE TAKEN IT TO THE JEEP DEALERSHIP 3 TIMES AND THEY KEEP SAYING NOTHING IS WRONG WITH IT. MY WIFE HAS SEVERAL VIDEOS OF EVERYTHING GOING HAYWIRE IN THE JEEP WHILE SHE WAS DRIVING. ANYTHING NHTSA CAN DO TO HELP US OUT ON THIS MATTER WOULD BE GREATLY APPRECIATED ESPECIALLY BEFORE ONE OF MY FAMILY MEMBERS GET HURT. THANK YOU KEVIN

MY JEEP HAD BEEN FUNCTIONING FINE UNTIL RECENTLY WHEN I WENT TO START IT THE LIGHTS WOULD GO ON BUT THE ENGINE WOULD NOT CATCH. I HAVE BROUGHT IT TO A JEEP DEALERSHIP AND THEIR DIAGNOSIS WAS THAT I NEED A NEW IGNITION SWITCH WHICH IS ON RECALL. IT HAS BEEN OVER 1 YEAR SINCE I WAS NOTIFIED OF THE RECALL AND THERE IS NO PART AVAILABLE. MY 2007 JEEP GRAND CHEROKEE IS NOW UNRELIABLE AS I NEVER KNOW WHEN IT MAY OR MAY NOT START. THIS IS UNACCEPTABLE. I SHOULD RECEIVE COMPENSATION FOR THE LOSS OF A VEHICLE AND WILL MORE THAN LIKELY HAVE TO TRADE IT IN. I'M WONDERING IF IT EVEN HAS ANY VALUE?

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (IGNITION SWITCH) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE STALLED DAILY. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE IGNITION BECAME INOPERABLE. THE CONTACT STATED THAT AFTER THE IGNITION FAILED, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

WITH VEHICLE PARKED AND THE IGNITION OFF, I WOULD TRY TO START THE CAR. WHEN I WOULD TURN THE KEY, NOTHING WOULD HAPPEN, NO SOUND AS IF THE CAR WAS TRYING TO START, NOT EVEN A TIC TIC TIC. I ALSO NOTICED THAT THE BREAK PEDAL WOULD NOT DEPRESS. THE FIRST FEW TIMES I CALLED AAA, BUT THEY COULDN'T START IT AND HAD TO TOW IT TO A GARAGE. THIS HAS HAPPENED TO ME AT LEAST SEVEN TIMES LEAVING ME STRANDED AT NIGHT IN THE WINTER ALONE ALONG A DARK COUNTRY ROAD. IT HAS HAPPENED AT THE GROCERY STORE IN THE SUMMER WHEN I ALREADY LOADED ALL OF MY GROCERIES INTO THE CAR, AND AT MY CABIN WHICH IS OVER AN HOUR FROM WHERE I LIVE. I AM IN MY LATE 60'S AND WALK WITH A CANE SO IT TRULY HAS BECOME A SAFETY ISSUE FOR ME. I HAVE BEEN IN TOUCH WITH CORPORATE OFFICE FOR JEEP AND HAVE HAD TWO CASES OPENED WITH THEM. THE PROBLEM IS ALWAYS SOMETHING ELECTRICAL. ONE TIME THE DEALER HAD MY CAR FOR OVER A MONTH TRYING TO FIGURE OUT THE PROBLEM. THEY HAVE PUT IN A NEW STARTER SEVERAL TIMES. THEY HAVE REMOVED THE REMOTE STARTER INSTALLED BY JEEP WHEN I BOUGHT THE CAR, SO NOW I CAN'T USE THE REMOTE STARTER I PAID TO HAVE INSTALLED AND THEN PAID AGAIN TO HAVE IT UNINSTALLED. THE LATEST THEY TOLD ME IS THAT THEY DO NOT HAVE THE CORRECT PART FOR A PERMANENT FIX. THEY CAN ONLY REPLACE A PART WITH A NEW PART OF THE SAME THAT WILL EVENTUALLY FAIL. THIS LAST TIME I WAS TOLD THAT JEEP WOULD PAY THE BILL WHICH THEY HAVE NOT. I HAVE NOW HAD TO PAY MORE TO INCREASE MY AAA COVERAGE FOR DISTANCE TOWING SINCE I HAVE BEEN LEFT STRANDED AT MY CABIN TWO TIMES. I HAVE ALSO HAD TO PAY TO RENT A CAR WHILE JEEP WORKED ON MY VEHICLE. IN ADDITION, THERE IS A SAFETY RECALL ON THE IGNITION SWITCH WHICH THE DEALER HAS NOT REPAIRED WITHIN A REASONABLE AMOUNT OF TIME. THE DATE BELOW IS JUST THE MOST RECENT EVENT. THERE HAVE BEEN AT LEAST 7 SIMILAR EVENTS.