1998 JEEP GRAND CHEROKEE Complaints

ON TWO OCCASIONS THE CONSUMER HAS RECEIVED NOTIFICATIONS CONCERNING A RECALL REGARDING A SECONDARY DETENT SYSTEM ON THE VEHICLES FLOOR SHIFTER. CONSUMER TOOK VEHICLE TO THE DEALER WHO EXPLAINED THAT THE VEHICLE WAS NOT APART OF THE RECALL AND THAT NO MODIFICATIONS WERE NEEDED. *JG *NLM

WHILE DRIVING CONSUMER MADE A RIGHT TURN AND THE STEERING WHEEL LOCKED UP, WHICH CAUSE LOST OF CONTROL AND RESULTED IN VEHICLE RUNNING OFF THE ROAD. PLEASE PROVIDE MORE DETAILS. TS

THE FRONT ROTORS HAVE BEEN A PROBLEM RIGHT BEFORE 2000 MILES. THE DEALER HAVE CHANGED THEM ON TWO OR THREE TIMES IN THE PAST AND I HAVE THREE TIME. THE LAST TIME RECENTLY, I HAD TO CHANGE THE ROTORS THREE TIMES BEFORE I GOT SOME THAT WEREN'T WORPED. THEY ONLY LASTED FOR LESS THAN A MONTH BEFORE THEY WERE OVERHEATED AND WARPED AGAIN. I SHOULD NOT HAVE TO GO THROUGH THIS ALL THE TIME FOR A PRODUCT THAT SHOULD BE BETTER THAN THAT. CHRYSLER HAS A RESPONSIBILITY TO PROVIDE QUALITY ROTORS THAT WILL LAST. PRESENTLY, THE WARPED ROTORS ARE ON MY JEEP AND I DON'T KNOW WHAT ELSE TO DO. I HAVE TRIED AFTER MARKET AND THEY ARE WORST. THANK YOU DT

THE TRANSMISSION GEAR SHIFT KNOB WILL SHIFT FROM DRIVE TO NEUTRAL. CAUSING POWER FAILURE AND THE VEHICLE WILL SHUT DOWN. DEALER NOTIFIED. TS

INTERMITTENTLY THE VEHICLE WOULD VIBRATE WHILE APPLYING THE BRAKES. THE BRAKE PEDAL WOULD GO TO THE FLOOR AND CAUSE AN EXTENDED STOPPING DISTANCE. DEALER IS AWARE OF THE PROBLEM. MR THERE IS AN EXHAUST TYPE OF NOISE EMITTING FROM THE VEHICLE. *JG

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE AIR BAG LIGHT COMES ON AND THE AIR BAG COULD BE INOPERATIVE IN THE EVENT OF A VEHICLE ACCIDENT. DEALER NOTIFIED. TS

FUEL LEVEL SENDING UNIT CAUSES FUEL GUAGE TO INDICATE SIGNIFICANTLY MORE FUEL IN TANK THAN IS ACTUALLY PRESENT. THIS MALFUNCTION HAS LEFT ME STRANDED ON THE ROADSIDE TWICE. THERE WAS A RECALL ON THE PREVIOUS MODEL YEAR FOR THIS SAME ISSUE. DT

WHILE DRIVING THE VEHICLE THERE ARE LOUD CLICKING NOISES COMING FROM THE COLUMN. HOWEVER, THERE ARE TECHNICAL SERVICE BULLITENS ON THIS ISSUE. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

VEHICLE ACCELERATED FROM 70 MPH WHILE GOING DOWN INTERSTATE. CRUISE CONTROL WAS NOT ON AT THE TIME. APPLYING BRAKES SLOWED VEHICLE DOWN BUT ENGINE CONTINUED TO ACCELERATE. VEHICLE COULDN'T BE STOPPED WITH FULL PRESSURE APPLIED TO BRAKES AND EMERGENCY BRAKE ALL THE WAY ON. HAD TO TURN KEY OFF AND STOP ENGINE. CRANKED ENGINE BACK UP AND EVERYTHING WORKED OK. THIS HAPPENED TO AN 18 YEAR OLD FEMALE AND WAS A VERY TRYING EXPERIENCE. LUCKILY SHE HANDLED EVERYTHING PROPERLY, BUT WAS QUITE SHAKEN UP BY THE INCIDENCE.

THE VEHICLE WAS PLACED IN PARK (OR SO I THOUGHT) AND IDLED BACKWARDS OVER A MEDICAN IN A PARKING LOT WITH MY TWO YOUNG CHILDREN IN THEIR SEATS. FORTUNATELY, I CAUGHT UP TO THE VEHICLE, JUMPED IN AND PUT MY HAND ON THE BRAKE. I RECEIVED A LETTER IN MARCH FROM THE MANUFACTURER STATING THEY WERE AWARE OF THE PROBLEM AND WOULD BE RECALLING THE JEEP WHEN THE PARTS WERE MADE AVAILABLE. AFTER THIS INCIDENT HAPPENED, I CONTACTED THE MANUFACTURER AND THE NEAREST JEEP DEALER AND NEITHER WERE HELPFUL IN GUIDING ME TO GETTING THIS ALREADY IDENTIFIED PROBLEM. THE PARTS ARE NOT AVAILABLE AND THE VEHICLE HASN'T BEEN FORMALLY RECALLED, I WAS TOLD. THE PROBLEM IS, MY VEHICLE DID ROLL BACKWARDS WITH TWO CHILDREN IN IT AND FOR A TERRIBLE ACCIDENT TO OCCUR IS OBVIOUSLY PREVENTABLE IF SOMEONE WOULD MAKE THE PARTS ACCESSIBLE AND THE DEALER WOULD PROVIDE THE SERVICE. I AM UNABLE TO GET ANYWHERE ON MY OWN. SO I WAS HOPING I COULD GET SOME HELP THIS WAY. THANK YOU, [XXX]. DT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).