2004 JEEP GRAND CHEROKEE Complaints

ARM REST WIRE CONTROL DOOR LOCKS DASH OVERHEAD LIGHTS TURN LIGHTS REMOTE MIRROR CONTROL HAS SHORTED OUT 3 TIMES NOW DRIVING IN ALL TYPES OF ROADS.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE HEATER AND AIR CONDITIONER FAILED TO PROPERLY REGULATE AND FUNCTION. IN ADDITION, THE THERMOSTAT DISPLAYED AN INCORRECT READING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHERE IT WAS DIAGNOSED THAT THE MODE DOOR AND THE HEAT ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

I UNDERSTAND THAT THE NHTSA IS REQUIRING FCA TO EXTEND THE $100 GIFT CARD OFFER TO OWNERS OF THESE SUV OR TO INSTALL A REAR TRAILER HITCH TO PREVENT GAS TANK EXPLOSION IN THE EVENT OF A REAR COLLISION. I RECEIVED A CARD FROM JEEP, CALLED THE HOTLINE BUT THEY ARE TELLING ME THAT THERE ARE NO REMEDIES AVAILABLE FOR THE 2004 GRAND CHEROKEE. ARE THERE ANY OTHER RECOURSES AVAILABLE TO ME OR IS THE IFORMATION I AM GETTING FROM FCA CORRECT?

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/04/16*LJ UPDATED 03/07/16.*JB THE CONSUMER STATED NO REPAIRS HAVE BEEN MADE. UPDATED 03/14/16.*JB

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/07/16*LJ UPDATED 12/14/2017*JS

I HAVE HAD ISSUES WITH MY IDASH LIGHTING GOING SO DIM YOU CAN'T SEE ANYTHING ON IT AND WHEN THAT HAPPENED MY POWER WINDOWS STOPPED WORKING IT WAS LIKE THAT FOR ABOUT A WEEK THEN IT JUST FIXED ITS SELF NOW A YEAR LATER AND ALL MY POWER WINDOWS DON'T WORK AGAIN. AND THE LIGHTING INSIDE THE VEHICLE WORKS ONE DAY AND NOT THE NEXT. THIS HAS HAPPENED FOR ABOUT TWO YEARS OFF AND ON

ON 09/12/2015, I WAS REAR ENDED AT A STOP LIGHT IN A GRAND CHEROKEE WITH THE FACTORY TOWING PKG.IE FACT. TRAILER HITCH AND WAS TRAPPED IN THE VEHICLE UNTIL ASSISTANCE ARRIVED. MY REPLACEMENT VEHICLE, ALSO A GRAND CHEROKEE, HAS NO TRAILER HITCH. AFTER READING SEVERAL ARTICLES ABOUT THE GAS TANK FIRE RECALL, I WAS VERY INTERESTED IN GETTING THIS RECALL DONE. I WENT TO BERTERA CHRYSLER, JEEP, DODGE EXPECTING A TRAILER HITCH TO BE INSTALLED AS A PROTECTIVE DEVICE FOR THE FUEL TANK. TO MY SURPRISE I WAS TOLD THAT THE RECALL DID NOT APPLY TO MY VEHICLE. RECALL NUMBER N45. WHEN I WAS REAR ENDED EVERY THING SEEMED TO PERFORM CORRECTLY. THE TRAILER HITCH BENT DOWN TO PROTECT THE FUEL TANK, THE FRAME BUCKLED, AND THE BODY STRETCHED BETWEEN THE DOORS. I SEEMS TO ME THAT WITH THE EXCEPTION OF THE DRIVER DOOR, EVERYTHING PERFORMED AS IT SHOULD TO ABSORB ENERGY FROM THE CAR STRIKING MINE. THE DRIVER'S DOOR WAS JAMMED CLOSED BECAUSE THE TOP FRONT EDGE OF LEFT REAR DOOR OVERLAPPED THE REAR EDGE OF THE DRIVER DOOR. THIS CAUSED ME, THE DRIVER, TO BE TRAPPED IN THE FRONT SEAT UNTIL MY PASSENGER CAME AROUND THE CAR AND FORCED THE DRIVER DOOR OPEN. HAD THE FUEL TANK RUPTURED AND CAUGHT FIRE I WOULD HAVE BEEN IN DIRE STRAIGHTS. SO WHILE THIS IS NOT A COMPLAINT ABOUT A NEW ISSUE, IT IS A COMPLAINT ABOUT HOW THE DEALER HANDLED MY RECALL. EVERYTHING I HAVE READ LEADS ME TO BELIEVE THAT CHRYSLER AGREED TO INSTALL HUTCHES ON ALL THE VEHICLES THAT DID NOT HAVE THE TOWING PKG. OR A MOPAR AFTERMARKET HITCH.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.