2008 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED MULTIPLE TIMES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/02/15*LJ UPDATED 9/02/2016*JS UPDATED 11/01/2017*CN

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, THE IGNITION KEY FAILED TO GO INTO THE OFF POSITION WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE KEY FOB NEEDED TO BE REPLACED. THE KEY FOB WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. THE VIN WAS UNAVAILABLE.

ON OR ABOUT 19 NOV 2014, I RECEIVED A RECALL NOTICE FROM CHRYSLER ON THE "IGNITION SWITCH" FOR MY 2008 JEEP GRAND CHEROKEE OVERLAND EDITION. THAT NOTICE NUMBER IS P57/NHTSA 14V-567. I HAVE CALLED THE DEALER SEVERAL TIMES TO ASK ABOUT AVAILABILITY OF PARTS TO HAVE MY JEEP REPAIRED....ALL TO NO AVAIL. THE DEALER SAYS THEY HAVEN'T RECEIVED THE PARTS FROM CHRYSLER. TODAY IN THE MAIL I RECEIVED ANOTHER RECALL NOTICE, THIS TIME FOR THE "FINAL DRIVE CONTROL MODULE", RECALL NOTICE P73. AFTER ANOTHER UNSUCCESSFUL CALL TO THE DEALER, I DECIDED TO CALL THE FCA (FIAT CHRYSLER AUTOMOBILES) US CUSTOMER ASSISTANCE CENTER AT 1-800-853-1403 AND SEE WHAT CHRYSLER'S STORY WAS. AT FCA, I SPOKE WITH A VERY NICE AND LIKELY VERY YOUNG WOMAN NAMED STEPHANIE WHO INFORMED ME THAT CHRYSLER DOES NOT HAVE A SUBCONTRACTOR TO MAKE THE PART NEEDED TO MAKE THE REPAIR. SHE INFORMED ME THAT I WOULD BE PLACED ON THE "LIST" OF THOSE TO BE NOTIFIED BY EMAIL WHEN A PART BECAME AVAILABLE. THAT IS AN UNACCEPTABLE ANSWER AND I TOLD HER I WOULD BE CONTACTING THE NHTSA WITH MY COMPLAINT. NOW ON YOUR SITE, I SEE THAT YOU ARE ABOUT TO HOLD HEARINGS ON RECALL REPAIR DELAYS BY CHRYSLER AND CLEARLY MY STORY FALLS WELL WITHIN THOSE PARAMETERS. LET'S SEE WHAT YOU CAN DO TO BREAK THROUGH THIS LOGJAM....THREATEN NOT TO LOAN THEM MONEY THE NEXT TIME THEY SCREW UP OR WHATEVER. THANKS.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE KEY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

I WAS NOTIFIED OF A RECALL DATED 11/10/14, NUMBER 957 NHTSA 14V-567. I WAS ADVISED THE PART REQUIRED WAS NOT AVAILABLE. I HAVE LOOKED THIS RECALL UP ON YOUR WEBSITE AND THE STATUS STATES THAT NO REMEDY IS AVAILABLE, SEVEN MONTHS LATER! ACCORDING TO THE RECALL NOTICE, THIS COULD "INCREASE THE RISK OF CRASH UNDER CERTAIN DRIVING CONDITIONS", "THIS COULD INCREASE THE RISK OF VEHICLE OCCUPANT INJURY DURING A CRASH". THEREFORE, APPARENTLY I, OCCUPANTS OF MY CAR, AND OTHERS ARE IN DANGER. I NEED TO REQUEST IMMEDIATE ATTENTION TO THIS LONG OVERDUE RECALL. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION WOULD NOT TURN TO THE ON POSITION. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

THERE WAS A RECALL ON THIS VEHICLE PLACED ON NOVEMBER 10, 2014. SINCE THE RECALL ON THE IGNITION, MY JEEP HAS HAD MULTIPLE OCCASIONS IN WHICH THE IGNITION KEY IS MALFUNCTIONING AND I GET A LOSS OF CERTAIN ELECTRICAL FEATURES. I HAVE SPOKEN TO CHRYSLER ON SEVERAL OCCASIONS REQUESTING A RENTAL VEHICLE UNTIL MY VEHICLE CAN GET FIXED AS THIS IS A SAFETY ISSUE.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE TRAVELING APPROXIMATELY 65 MPH, THE KEY SHIFTED FROM THE ON POSITION TO THE ACC POSITION WITHOUT WARNING. THE CONTACT WAS ABLE TO MANEUVER THE KEY BACK TO THE ON POSITION WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM), BUT THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER DID NOT HAVE A REMEDY TO DETER THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START ANYMORE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000.