2001 JEEP GRAND CHEROKEE Complaints

01 JEEP GRAND CHEROKEE LIMITED V8 W/ CLIMATE CONTROL. BLENDDOORS OR RELATED COMPONENTS FAILED. DRIVERS SIDE VENTS BLOW HOT AIR, BUT PASSENGER SIDE BLOWS COLD AIR WHEN HEATER IS ON. PRIOR TO THIS, I HAD HEARD WHAT SOUNDED LIKE PLASTIC SHATTERING ONE MORNING AND EVERY TIME THE VEHICLE IS SHUT OFF, THE DASH CREEKS FOR SEVERAL MINUTES. *TR

FUEL PUMP FAILURES, FIRST ONE FAILED AT 35,000 MILES, THE SECOND AT 42,000 MILES, AND NOW THE THIRD AT 71,000 MILES. TOWING CHARGES, RENTAL CARS ETC. CHRYSLER CUSTOMER SERVICE WOULD ONLY QUOTE THE WARRANTY WAS EXPIRED-12,000MILES/OR 12 MONTHS. THIS TIME MY COST IS $724.00 FOR A NEW PUMP, $200.00 FOR RENTAL,AND $68.00 FOR TOWING. THREE FUEL PUMPS IN 71,000 MILES IS RIDICULOUS AND FRUSTRATING. NO MORE CHRYSLER PRODUCTS FOR ME. *JB

THE REGULATOR ON THE DRIVERS SIDE WINDOW FAILED AND THE WINDOW DROPPED. IT WOULD NOT STAY UP ON IT'S OWN. I TOOK IT TO MY MECHANIC (NOT A CHRYSLER DEALER). WHO DISCOVERED IT WAS THE REGULATOR AND REPLACED IT FOR $275. LESS THAN A WEEK LATER ON SAT. 9/15/07. THE SAME EXACT THING HAPPENED TO THE PASSENGER WINDOW. I CONTACTED CHRYSLER FEELING THERE MUST BE A DEFECT FOR BOTH TO GO WITHIN A WEEK OF EACH OTHER. I WAS TOLD THERE IS NO RECALL AND THEY WOULD NOT ASSIST ME WITH THE DRIVERS WINDOW AS I DID NOT GO TO A CHRYSLER DEALER. THEY TOLD ME, FOR THE PASSENGER WINDOW, TO GO TO A DEALER, GET A DIAGNOSTIC DONE (AT MY OWN EXPENSE). SUBMIT THAT TO THEM AND THEY WOULD MAKE A DETERMINATION IF THEY WOULD ASSIST IN MY REPAIRS. THEY ALSO SAID IF THEY DID DECIDE TO ASSIST, THERE WOULD BE A $100 DEDUCTIBLE. SO BY THE TIME I PAY FOR THE DIAGNOSTIC, THE DEDUCTIBLE AND HAVE TO ARRANGE TO GET THE CAR TO THE DEALER TWICE, IF THEY DO DECIDE TO ASSIST ME. IT'S RIDICULOUS. THERE ARE LITERALLY THOUSANDS OF POSTS ON LINE FROM PEOPLE WHO HAVE THE SAME EXACT EXPERIENCE. ONE POOR MAN'S DOG JUMPED OUT THE WINDOW WHEN IT FELL AND WAS BADLY INJURED. I CAN'T BELIEVE CHRYSLER IS ALLOWED TO GET AWAY WITH THIS AT THE CONSUMER'S EXPENSE. THIS HAS BEEN GOING ON WITH THESE REGULATORS FOR YEARS. THEY NEED TO BE HELD ACCOUNTABLE. *JB

TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO LIFT THE WINDOW PORTION OF THE LIFT GATE, THE WINDOW SLAMMED DOWN ON THE CONTACT'S HEAD. SHE LIFTED UP THE WINDOW A SECOND TIME AND IT SLAMMED DOWN ON HER HEAD AGAIN. SHE NOTICED THAT THE TWO WINDOW HINGES WERE EXTREMELY LOOSE. THE DEALER WAS NOTIFIED AND WOULD NOT WAIVE THE CONTACT'S DEDUCTIBLE. THE CURRENT AND FAILURE MILEAGES WERE 65,407.

AS I DROVE ON LOCAL ROADS, I NOTICED THE BRAKE PEDAL SANK LOWER AND LOWER WITH EACH STOP. THE BRAKE LIGHT CAME. I MADE IT TO THE REPAIR SHOP, WHERE THE MECHANIC FOUND TWO METAL BRAKE LINES HAD RUPTURED DUE TO CORROSION, RESULTING IN LOSS OF BRAKE FLUID. ALSO, HE NOTED THE METAL FUEL RAIL HAD RUPTURED DUE TO CORROSION. ALL THREE ARE BEING REPLACED. THIS VEHICLE, WHICH WAS PURCHASED NEW, IS NOT DRIVEN ON THE BEACH OR ALONG THE OCEAN SHORELINE. IT IS DRIVEN ONLY ON SURFACE STREETS AND HAS NEVER BEEN SUBMERGED IN A FLOOD. IT HAS NEVER BEEN IN AN ACCIDENT. IT IS WELL-MAINTAINED, WITH OIL CHANGES EVERY 3,000 MILES, AND REGULAR TUNE-UPS AND FILTER CHANGES. IT IS KEPT WASHED AND WAXED. I FIND IT UNNERVING THAT TWO CRUCIAL SYSTEMS SUFFERED CATASTROPHIC FAILURE IN JUST 5 AND HALF YEARS, LEAVING THE VEHICLE VULNERABLE TO ACCIDENT OR FIRE. I DON'T KNOW IF THIS IS DUE TO A LACK OF CORROSION PROTECTION OR JUST AN INFERIOR METAL, BUT I CAN TELL YOU THAT IN 32 YEARS OF VEHICLE OWNERSHIP, I HAVE NEVER ENCOUNTERED SUCH SAFETY FAILURES. *TR

TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT PLACED THE VEHICLE IN REVERSE, RELEASED THE PARKING BRAKE, AND THE VEHICLE ACCELERATED TO 60 MPH IN REVERSE. THE VEHICLE CRASHED INTO A GUARD RAIL, STRUCK THE WALL OF A GARAGE, AND STOPPED AFTER CRASHING INTO AN ORNAMENTAL STONE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. ALLSTATE INSURANCE HAS PHOTOS. THE CURRENT AND FAILURE MILEAGES WERE 63,000. *UPDATED 12/12/07 *BF UPDATED 12/12/07 *TR

TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE THE ENGINE WAS RUNNING, THE FAN BLADE SEPARATED AND CAUSED THE ENGINE COOLING SYSTEM TO FAIL. THE VEHICLE THEN BEGAN TO OVERHEAT. THE FAN WAS FIRST REPLACED IN JUNE OF 2006. NHTSA CAMPAIGN ID NUMBER 06E011000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) WAS RECEIVED IN JUNE OF 2007. CHRYSLER STATED THAT THEY WOULD REPLACE THE FAN UNDER THE RECALL AND THE CONTACT WOULD BE RESPONSIBLE FOR ANY ADDITIONAL ENGINE DAMAGE. THE VEHICLE WILL BE TOWED TO THE DEALER. THE CURRENT MILEAGE WAS 110,000 AND FAILURE MILEAGE WAS 90,000.

TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE STEERING WHEEL MADE A CLUNKING NOISE WHENEVER HE ATTEMPTED TO TURN THE WHEEL. HE TOOK THE VEHICLE TO THE JEEP DEALER AND WAS INFORMED OF NHTSA CAMPAIGN ID NUMBER 01V007000 (STEERING:GEAR BOX (OTHER THAN RACK AND PINION)). THE DEALER AND MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL, EVEN THOUGH HE IS EXPERIENCING THE SAME FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 52,000.

WAS DRIVING IN A DOWN POUR AND THERE WAS A VERY LOUD BANG ON THE PASSENGER DOOR AND THE WINDOW SLID DOWN, THIS IS A COMMON PROBLEM WITH JEEP I'M TOLD AND THIS IS THE SECOND TIME FOR ME...................HELP!!!!*JB

I HAVE 2001 JEEP GRAND CHEROKEE WITH ELECTRONIC DUAL CLIMATE CONTROLS WILL EVENTUALLY REQUIRE MAJOR REPAIR IN ORDER TO CURE HOT AIR/COLD AIR BLOWING FROM VENTS WHEN THEY'RE NOT SET TO DO SO. THE COST TO REPAIR THIS ISSUE, WHICH HAS BEEN KNOWN TO POP UP AGAIN AFTER ANOTHER 50K MILES AFTER REPAIR, IS GENERALLY $800-$1500 FROM A DEALERSHIP. SHOULD YOU OPT TO DO THIS REPAIR YOURSELF, THE ENTIRE DASHBOARD WILL NEED TO BE REMOVED, QUITE THE ARDUOUS PROCESS, AND PARTS ARE APPROXIMATELY >$300.