2002 JEEP GRAND CHEROKEE Complaints

View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP GRAND CHEROKEE
    - PORTALES, NM

    TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - CALUMET PARK, IL

    TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - BETHEL, AK

    2002 JEEP GRAND CHEROKEE. CONSUMER RECEIVED RECALL FOR OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT AND CAN'T GET FIXED. *TA CHRYSLER WAS REFUSED TO SEND THE NECESSARY SOFTWARE TO ANY CAR REPAIR BUSINESS IN BETHEL ALASKA. *JB

    Source: CONSUMER LETTER
  • 2002 JEEP GRAND CHEROKEE
    - FORT WAYNE, IN

    TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE SEAT WARMER OVER HEATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V117000 (SEATS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - MACON , GA

    TL*THE CONTACT OWNS A 2002 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - KEAAU, HI

    THE AIR BAG WARNING LIGHTS CAME ON AND STAYED ON. THE DEALER TELLS ME THEY NEED TO REPLACE THE AIR BAG OPERATING MODULE. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - PRATTVILLE, AL

    SEAT WARMERS ON BOTH SIDES OF VEHICLE BECAME REALLY HOT TOWARDS THE FRONT CENTER PORTION OF THE SEAT. TURNED THEM OFF AND WHEN I GOT HOME I REMOVED THE LEATHER FROM THE SEAT AND FOUND BARE WIRES THAT WERE OVER HEATING AND BURNING THROUGH THE SEAT CUSHION AND BACKING ON THE LEATHER. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - ALBANY, NY

    THE VENTILATION SYSTEM IS NOT WORKING CORRECTLY, IN THE FACT THAT THE AIRFLOW WHETHER IT IS HOT OR COLD IS OBSTRUCTED SOMEHOW. HAD THIS PROBLEM FOR QUITE SOME TIME AND WOULD VERY MUCH LIKE TO KNOW WHAT MY OPTIONS ARE. YES THERE IS A NOISE COMING FROM THE DASHBOARD, SOUNDING LIKE A MACHINE WINDING DOWN. PLEASE HELP ME. *JS

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - DYER, IN

    TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE. UPDATED 02/18/15*LJ THE CONSUMER STATED THE VEHICLE SHUT DOWN WHILE DRIVING. UPDATED 10/2/2015*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - BEAUFORT, SC

    I SENT MY CAR IN TO HAVE THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE ON MY VEHICLE CHECKED DUE TO AN ISSUED RECALL ON MY VEHICLE. THIS ISSUE WAS FIXED AS FAR AS I KNOW; HOWEVER, DURING THE REPAIR, THE CENTER CONSOLE OF MY JEEP WHERE THE GEAR CHANGER IS WAS BROKEN AND NOT REPAIRED BY THE COMPANY. I DO HAVE A PICTURE I CAN SEND TO YOU, BUT DON'T SEE AN OPTION TO ATTACH IT. *DT

    Source: NHTSA WEB SITE