2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP GRAND CHEROKEE- CINCINNATI, OH
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS)HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- BESSEMER CITY, NC
THE LIGHTS ON THE VEHICLE BECOME DULL DUE TO THE HAZING OF THE PLASTIC CAUSING LOW LIGHTING
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- BESSEMER CITY, NC
THE DRIVER DOOR WIRING HARNESS BREAKS AND CAUSES THE WINDOWS NOT TO WORK. THIS IS AN ONGOING PROBLEM AND IS CAUSED BY THE REPEATING OPENING AND CLOSING OF THE DOOR AND THE WIRES BEING BENT. THIS CAN CAUSE A SAFETY HAZARD BY WAY OF NOT BEING ABLE TO UNLOCK DOORS IN EMERGENCY OR ROLL DOWN WINDS
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- JAY, ME
2004 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD
Source: CONSUMER LETTER -
2004 JEEP GRAND CHEROKEE- RIDGE, NY
RECEIVE A N47 CUSTOMER CARE SATISFACTION NOTICE (REAR STRUCTURAL REINFORCEMENT) . WHEN I CONTACTED CUSTOMER CARE THEY TOLD ME BECAUSE MY JEEP DID NOT HAVE A TRAILER HITCH I DID NOT NEED TO HAVE IT INSPECTED AND HAVE A HITCH INSTALLED. MY GAS TANK IS BEHIND THE REAR AXLE AND HANGS BELOW THE BUMPER. I BELIVE THAT SOMETHING SHOULD BE DONE I THINK IT PRESENTS A DANGER IN A REAR END COLLISION. I THINK THEY JUST WANT TO AVOID THE EXPENSE.
Source: NHTSA WEB SITE -
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2004 JEEP GRAND CHEROKEE- ROGERS CITY, MI
I BOUGHT MY VEHICLE IN DECEMBER AT ONE OF YOUR DEALERSHIPS AND WHEN I TEST DROVE IT I TOLD MY SALESMAN THAT IS SWAYED IN THE BACK END AND HE SAID I JUST HAVE TO GET USED TO IT CAUSE I'M USED TO A CAR. THIS PROBLEM HAS GOTTEN WORSE AND I HAD IT LOOKED AT AND THE BALL JOINT IS ABOUT TO FALL OUT AND THE REAR TENSION BARS AND PARTS ARE BROKE AND HAVE BEEN SINCE I PURCHASED IT. THIS IS UNSAFE AND I HAVE MY CHILDREN IN THIS CAR. IT HAS EVEN RUINED MY TIRES ESPECIALLY THE PASSENGERS BACK ONE. THE DEALERSHIP LOOKED AT IT AND SAID IT WILL BE OVER 1,000 TO FIX AND THEY WILL ONLY COVER 220 OF THE COST AND I PAY THE REST. I PAID OVER 7,000 FOR THE JEEP AND I FEEL IT'S THEIR JOB TO FIX IT ALL. IF NOT I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN. THIS MOTION IS ENOUGH TO PULL ME ALL OVER THE ROAD IN ALL WEATHER CONDITIONS.
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- LENOIR, NC
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE EXTERIOR AMBER SIDE REFLECTORS DID NOT ILLUMINATE WHILE DRIVING 30 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06E064000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- AKRON, OH
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE WINDOWS FAILED TO ROLL DOWNWARD AND UPWARDS AND THE DOORS FAILED TO LOCK ELECTRONICALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- OSWEGO, NY
YES, THERE IS JEEP RECALL N47 TO INSTALL HITCH ON MY 2004 GRAND CHEROKEE. BUT THE PART THAT IS AT DEALERSHIP DOESNT FIX MY VEH.. SO I GUESS WERE ALL OUT OF LUCK. AS THE HITCH WONT MOUNT TO VEH, AS ITS THE WRONG SIZE.
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- YUMA, AZ
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/26/2015
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE