1997 JEEP GRAND CHEROKEE Complaints

View complaints related to 1997 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 1997 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1997 JEEP GRAND CHEROKEE
    - MARENGO, OH

    EMERGENCY BRAKE WAS INOPERATIVE, VEHICLE WOULD STILL ROLL WHEN EMERGENCY PARKING BRAKES WERE ENGAGED. DEALER NOTIFIED. *AK *SLC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - OSCEOLA, IN

    VEHICLE WAS ACCELERATING, WHEN THE VEHICLE REACHED 55 MPH THE STEERING COLUM RELEASED AND SPUN FREELY. THE OWNER HAD NO CONTROL OVER THE VEHICLE AND HIT A TELEPHONE POLE. THE VEHICLE HAS BEEN IN THE SERVICE CENTER MANY TIMES WITH STEERING AND FRONT END PROBLEMS AND ALL VISITS HAVE BEEN DOCUMENTED . THESE REPAIRS HAVE ALL BEEN DONE AT TOWN AND COUNTRY GATES ARE THEY RESPONSIBLE OR IS THE MANUFACTURER

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - VISALIA, CA

    THE VEHICLE WAS PARKED IN FRONT OF AN OFFICE BUILDING, ENGINE RUNNING AND GEAR SHIFT IN PARK. THE DRIVER GOT OUT TO DROP OFF AN ENVELOPE AT THE OFFICE AND AS SHE ENTERED THE BUILDING THE TRANSMISSION SHIFTED FROM PARK TO REVERSE. THE VEHICLE ROLLED, UNDER POWER, BACKWARD INTO TWO OTHER VEHICLES DAMAGING ALL THREE VEHICLES. THE PARKING BRAKE HAD NOT BEEN APPLIED BECAUSE THE DRIVER EXPECTED THE "PARK POSITION" OF THE SHIFTER TO BE ADEQUATE TO KEEP THE CAR FROM MOVING. DAIMLER/CHRYSLER WAS CONTACTED AND THEY HAD AN INVESTIGATOR LOOK AT THE VEHICLE. HE CONCLUDED THAT THE PARKING PAWL, TRANSMISSION LINKAGE AND ALL ASSOCIATED PARTS ARE OPERATING PROPERLY. THEIR DECISION WAS, THAT BECAUSE THE "RECOMMENDATIONS" IN THE VEHICLE MANUAL WEREN'T FOLLOWED, THEY HAD NO OBLIGATION IN THE MATTER. THE DRIVEWAY WHERE THE VEHICLE WAS PARKED HAD ENOUGH SLOPE THAT THE VEHICLE WOULD HAVE ROLLED FREELY IF IT HAD NOT BEEN PLACED IN PARK. ALTHOUGH THERE IS EVIDENCE THAT SIMILAR INCIDENTS HAVE OCCURRED, ( I.E. CONSUMER COMPLAINTS IN THE NHTSA DATABASE) DAIMLER/CHRYSLER HAS NOT NOTIFIED US THAT THISCOULD BE A POSSIBLE PROBLEM. *AK

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - SOUTHFIELD, MI

    01 V 119 000/FRONT BRAKE ROTOR: FRONT BRAKE ROTORS NEED TO BE REPLACED WITHIN 12,000 MILES OF WEAR. DEALER NOTIFIED. *AK THERE IS A RECALL CAMPAIGN #00V13600 FOR THIS CONDITION. CONSUMER ADDS THAT THE FUEL INJECTOR HAD TO BE REPLACED DUE TO CARBON DEPOSITS. *TT *JG

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - JACKSONVILLE, FL

    WHILE DRIVING AND UPON APPLYING BRAKES VEHICLE SHIMMIES AND VIBRATES. TOOK VEHICLE TO DEALER. *AK THE DEALER REPLACED THE ROTORS AND THE BRAKE PADS, DUE TO WARPAGE.*YH

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - JACKSONVILLE, FL

    THERE IS A VIBRATING FEELING THAT COMES FROM VEHICLE WHEN APPLYING BRAKES. THIS WILL HAPPEN AT ANY SPEED. CONTACTED DEALER, AND THE DEALER IS NOT WILLING TO DO ANYTHING.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - PITTSFORD, NY

    VEHICLE WAS IN PARK AND TURNED ON WITH DOOR OPEN. AS VEHICLE ROLLED BACKWARDS CONSUMER RAN TO TRY AND JUMP INTO VEHICLE. PHYSICALLY SAW GEAR SHIFT CLICK FROM PARK TO REVERSE. VEHICLE WAS MOVING TOO FAST TO SLAM GEAR SHIFT BACK TO PARK. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - PORT ANGELES, WA

    CONSUMER STATED THE FUEL GAUGE INDICATED MORE FUEL THAN WHAT WAS ACTUALLY IN THE TANK. TOOK TO DEALER AND DEALER STATED THE FUEL SENDING UNIT WAS FAULTY. NLM DEALERSHIP REPLACED SENDING UNIT AT NO CHARGE. *TT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - SCRANTON, PA

    CONSUMER STATES THAT THE AIR CONDITIONING UNIT HAS BEEN COMPLETELY REPLACED AND STILL FAILS TO FUNCTION. *TT

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - FITZWILLIAM, NH

    MY JEEP WAS IN PARK ,ENGINE RUNNING WALKED BEHIND VEHICLE TO STORE . CAME OUT TWO MINUTES LATER AND VEHICLE HAD MOVED IN REVERSE 180 DEGREES. A ROCK STOPPED THE JEEP FROM MOVING FURTHER .*AK

    Source: NHTSA WEB SITE