2001 JEEP GRAND CHEROKEE Complaints

WINDOW REGULATOR ON BOTH DRIVERS SIDE AND PASSENGER SIDE DOORS HAVE FAILED. MY JEEP HAS 40,000 MILES ON IT, IT IS A 2001 GRAND CHEROKEE LIMITED.

1) EVENTS LEADING UP TO FAILURE: I PUSHED A BUTTON TO ROLL UP THE WINDOW. 2) FAILURE: THE WINDOW 'POPPED' THEN FELL INTO THE DOOR. 3) WHAT WAS DONE TO CORRECT THE FAILURE: I WENT TO A 5-STAR CERTIFIED JEEP DEALER AND WAS QUOTED $300 FOR REPAIRS BOTH TIMES. THIS HAS HAPPENED ON TWO OCCASIONS; ONCE SEPT. 2006 (DRIVER DOOR) AND THE OTHER JUST TWO DAYS AGO - AUG. 2007 (PASSENGER FRONT RIGHT DOOR). AFTER THOROUGH RESEARCH ON THE INTERNET AND DISCUSSION WITH THE DEALER, THIS IS A "COMMON PROBLEM WITH THAT VEHICLE." YET THE DEALER DOESN'T EVEN KEEP THE PART IN STOCK SO SHIPPING FEES ARE INCORPORATED. HAVING A WINDOW WHICH WILL NOT ROLL UP NOT ONLY PUTS PERSONAL PROPERTY AT RISK OF THEFT, BUT ALSO DAMAGE DUE TO RAIN, WIND, SNOW ETC. THE MOST RECENT OCCURRENCE HAPPENED DURING A RAINSTORM ON THE INTERSTATE. THIS NEEDS TO BE ADDRESSED. *JB

THE WINDOW REGULATOR BROKE ON THE DRIVER'S SIDE. THE PART THAT BROKE WAS ON THE REGULATOR AND A CABLE CONNECTS TO IT. THE PART WAS MADE FROM PLASTIC AND WAS NOT STRONG ENOUGH TO HANDLE THE WEIGHT OF THE WINDOW AND IT BROKE. I AM THE ORIGINAL OWNER AND ALWAYS TOOK GREAT CARE OF MY JEEP. THE DEALER WANTS $270 FOR A NEW ONE (NOT INCLUDING LABOR) AND THIS IS VERY DISAPPOINTING AS NOTHING OUT OF THE ORDINARY WAS DONE TO CAUSE THIS PIECE OF PLASTIC TO BREAK. *TR

2001 JEEP GRAND CHEROKEE. NO HEAT ON THE PASSENGERS SIDE IN THE WINTER, AC DOESN'T WORK CORRECTLY ACCORDING TO THE DIAL SETTINGS. DEFROST AND DEFOGGER DOESN'T WORK AS SHOULD. HAVE TO HAVE THE DRIVERS SIDE WINDOW OPEN SOME TO BE ABLE TO SEE AND KEEP THE WINDSHIELD CLEAR. WINDSHIELD FOGGED UP TOO QUICKLY ONCE LAST WINTER AND I PUT THE VEHICLE IN A DITCH AT 5AM IN THE MIDDLE OF WINTER. GOT A SMALL CUT OVER THE RIGHT EYE. MY UNDERSTANDING I WILL HAVE TO GET THE AC/HEAT BLEND DOORS AND ACTUATORS REPLACED IN THE UNIT WHICH REQUIRES THE DASH TO BE REMOVED AND COST IS OVER 1000 US DOLLARS. THE PARTS ARE INFERIOR AND MADE OF PLASTIC AND AS I CAN SEE BY THE NUMBER OF COMPLAINTS ON THE INTERNET THERE ARE MANY, MANY FAILURES. I HAVE NOT HAD THE REPAIR DONE BECAUSE IT'S JUST TOO EXPENSIVE. *TR

PASSENGER SIDE OF JEEP GRAND CHEROKEE BLOWS COLD ONLY COLD AIR. MUST BE A POPULAR PROBLEM. REPAIR COST EXCEED $1200 AND A RESPECTABLE DEALER OR REPAIR SHOP. *TR UPDATED 09/10/*07 *TR

I HAVE HAD TO REPLACE ALL FOUR WINDOW REGULATORS OVER A PERIOD OF TIME FROM APRIL 2005-AUGUST 2007. I WILL BE DRIVING DOWN THE ROAD AND MY WINDOW STARTS SLOWLY DROPPING. THE ONLY WAY TO THEN RAISE THE WINDOW IS TO PAY AROUND $466 TO REPLACE THE REGULATOR. CHRYSLER CUSTOMER SERVICE HAS BEEN NO HELP. *TR

TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW ONLY ROLLED A QUARTER OF THE WAY DOWN. MINUTES LATER, THE PASSENGER SIDE WINDOW DROPPED ALL THE WAY DOWN. SHE HAS NOT NOTIFIED THE MANUFACTURER OR A LOCAL AUTHORIZED DEALER. THE FAILURE AND CURRENT MILEAGES WERE 146,000.

2001 GRAND CHEROKEE LTD WHICH SLIPPED FROM PARK INTO REVERSE CUSTOMER STATES THAT THE CAR SLIPPED FROM PARK INTO REVERSE WHILE IT SAT IDLING AS IT SOMEHOW ROLLED BACKWARDS DOWN AN EMBANKMENT OVER A RETAINING WALL AND ENDED UP FLIPPED ON IT'S SIDE IN 6' OF WATER**CC THE CONSUMER STATED EARLIER MODELS HAD BEEN RECALLED FOR THE SAME PROBLEM SHE EXPERIENCED AND SUPPOSEDLY THE 2001 MODELS HAD BEEN CORRECTED. *JB *JB

HVAC BLEND DOORS BROKEN IN A POSITION SUCH THAT ONLY COLD AIR BLOWS FROM SYSTEM. THIS ALLOWS FOR NO DEFROST OF ANY OF THE FRONT WINDOWS POSING A SIGNIFICANT HAZARD DURING WINTER TRAVEL. THIS IS THE SECOND OF THIS BODY STYLE GRAND CHEROKEE (99-04) I HAVE OWNED, AND BOTH VEHICLES EXPERIENCED THE SAME FAILURE BETWEEN 50K AND 60K MILES. THE FIRST VEHICLE (1999) WAS REPAIRED BY HERITAGE CHRYSLER JEEP IN OZARK, MO FOR ABOUT $1300.00. THE SECOND VEHICLE (2001) HAS JUST EXPERIENCED THE SAME PROBLEM OVER LAST WINTER AND IS NOW IN NEED OF REPAIR. I BELIEVE THAT THIS CONDITION EXISTS DUE TO A POOR DESIGN FROM THE MANUFACTURER AND THAT THE THREAT INVOLVED FROM POTENTIAL LIMITED VISIBILITY IN THE WINTER, COUPLED WITH THE SIGNIFICANT COST OF REPAIR AND SAFETY CONCERNS, WARRANTS A RECALL. *JB

WHEN A RIGHT TURN IS MADE THE STEERING COLUMN MAKES A SOUND LIKE THE HORN IS BLOWING. FIRST REPORTED IN 2001 WHILE CAR WAS UNDER WARRANTY AND DEALER SAID HE COULDN'T REPRODUCE IT. REPORTED IT 3 MORE TIMES AND DEALER SAID HE COULDN'T HEAR IT. DEALER CLAIMED HE WOULD NOT DISASSEMBLE STEERING COLUMN BECAUSE, IF NO PROBLEM COULD BE FOUND, CHRYSLER WOULD NOT REIMBURSE THEM FOR THIS LABOR INTENSIVE WORK. PROBLEM HAS GOTTEN PROGRESSIVELY WORSE, PARTICULARLY WHEN AIR TEMP IS ABOVE 85 DEGREES. *JB