2002 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, BOTH THE LOW BEAM AND HIGH BEAM HEADLIGHTS FLICKERED. THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL ELECTRONIC GAUGES FAILED WHEN DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 180,000.

CHRYSLER HAS SENT A RECALL NOTICE FOR AIR BAGS TO BE FIXED .WHEN WE LEFT THE DEALER SHIP OUR AIRBAG LIGHT WAS STILL ON!!!!! THEY SAY THE RECALL HAS"NOTHING TO DO WITH THE LIGHT,AND FOR $100 WE CAN DIAGNOSE AND SEE WHAT IT IS" WHAT'S THE PURPOSE OF A RECALL IF YOU DO NOT FIX THE PROBLEM??????? THE SHOP EMPLOYEE SAID "OH THE AIR BAG MAY OR MAY NOT WORK, WE HAVE NO CLUE" WHY IS IT SAFE ,USING NORMAL COMMON SENSE, TO ALLOW A VEHICLE TO DRIVE AWAY UNSAFE??????? CHRYSLER CORP WAS OF NO HELP ,DIDN'T CARE BECAUSE THEY PAID FOR THE RECALL AND IT WAS NOT THERE PROBLEM AFTER THAT WAS DONE!! THEY KNOW THE AIR BAG PROBLEM IS A WIRING ISSUE SO WHY ARE THEY NOT MADE TO FIGURE OUT THE EXACT PROBLEM??? WHO WILL BE RESPONSIBLE IN A CRASH IF THEY DO NOT DEPLOY CORRECTLY? I\WHY IS IT LEGAL FOR THEM TO ALLOW UNSAFE CARS ON THE ROAD???? *TR

2002 JEEP GRAND CHEROKEE AIR BAG WARNING LIGHT STAYED ON AFTER STARTING CAR. FOUND OUT THERE IS A RECALL VIA CHRYSLER NUMBER M35 TO ADDRESS AIRBAGS THAT MAY INADVERTENTLY DEPLOY DUE TO ELECTRICAL SPIKES TO THE ORC MODULE CAUSING IT TO SHORT. TOOK THE VEHICLE TO DEALER AND AFTER THE WORK AIRBAG WARNING LIGHT IS STILL ON. DIAGNOSIS WAS "ORC MODULE INTERNALLY SHORTED AND NEEDS REPLACED" AND THE ESTIMATE IS OVER $500. CHRYSLER SAYS THAT THIS IS NOT PART OF THE RECALL AND I AM RESPONSIBLE FOR THE REPAIR. *JS

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VENT CONTROLS FAILED TO WORK UPON USING THE BUTTON TO TURN ON THE HEAT. THE CONTACT STATED THAT THE VENTS BLEW COLD AIR REPEATEDLY. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO DIAGNOSED THAT THE RECIRCULATION DOOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT INDICATED THAT THE AIR BAG SENSOR ILLUMINATED AND RANDOMLY REMAINED LIT ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A REPAIR SHOP MORE THAN ONCE AND THE MECHANICS WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE DEALER DID NOT INDICATE IF THEY INSPECTED THE AIR BAG CONTROL MODULE TO DETERMINE IF THE SUPPLEMENTAL JUMPER HARNESS TO THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THEY FILTERED THE OCCUPANT RESTRAINT CONTROL MODULE CIRCUIT AND THE WIRING JUMPER. THE CONTACT INDICATED THAT UPON LEAVING THE DEALER, THE AIR BAS SENSOR CONTINUED TO ILLUMINATE AND THAT THE RECALL REPAIR DID NOT REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 171,516.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER SERVICING THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE TIE ROD CONNECTING BARS WERE RUSTED TO THE POINT OF CORROSION AND COULD POSSIBLY FRACTURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CONNECTING BARS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,551. UPDATED 02/18/15*LJ UPDATED 4/4/2016*JS UPDATED 08/28/2017*CT

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I STARTED MY CAR AND PUT IT IN R CAR SUDDENLY ACCELERATED BACKWARDS I PUT MY FEET ON THE BRAKE AND CAR CONTINUED BACK I COULD NOT SHUT ENGINE OFF AND ATTEMPTED TO SHIFT INTO NEUTRAL WHEN CAR SURGED FORWARD. AGAIN WITH MY FEET ON THE BRAKE PUSHING AS HARD AS I COULD CAR WENT THROUGH 3 WALLS OF MY HOME BEFORE STOPPING. CAR IS TOTAL LOSS IN POSSESSION OF GEICO CLAIM # [XXX] AT GEICO TL LOT IN FLORIDA. I WILL ALSO BE FILING A COMPLAINT WITH JEEP FOR SAME, I WOULD LIKE TO HAVE THE VEHICLE INSPECTED DUE TO A POSSIBLE MANUFACTURER MALFUNCTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR