2007 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/22/16*LJ *CN

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED. AFTER NUMEROUS ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,234. THE VIN WAS NOT AVAILABLE.

HI I AM IN CANADA BUT MY ISSUE BELOW AFFECT DOZENS OF VEHICLES I KNOW OF IN THE USA I SEE THAT YOU ARE INVESTIGATING THE 2014-2015 JEEP GRAND CHEROKEE NOT GOING INTO PARK. I ALSO HAVE BEEN HAVING THIS PROBLEM WITH MY 2007 JEEP GRAND CHEROKEE LAREDO DIESEL WITH MERCEDES ENGINE AS HAVE MANY OTHERS WHO ARE ONLINE . I HAVE PUT MY CAR IN PARK AND HAD IT ROLL AWAY ON A SEVERAL OCCASIONS (MORE THAN 7). I HAVE HAD MY TRANSMISSION REBUILT 3 TIMES, TRANSFER CASE AND TRANSMISSION REPLACED COMPLETELY FROM ANOTHER VEHICLE AND THE PROBLEM PERSISTS. IT HAPPENS PRIMARILY IN THE WINTER BELOW 30 DEGREES (-4C). I AM NOT THE ONLY ONE WITH THIS ISSUE AND HAVE CONVERSATIONS WITH MANY OWNERS ACROSS THE USA. IT ALSO HAPPENS WHILE DRIVING AT HIGHWAY SPEED THAT THE TRANSMISSION WILL GO INTO NEUTRAL CAUSING SAFETY ISSUES, ENGINE REDLINING IF CRUISE IS ON THEN THE TRANSMISSION GOING INTO LIMP MODE, REQUIRING ME TO CUT ACROSS TRAFFIC UNDER NO POWER TO THE SHOULDER AND TURNING OFF AND ON THE CAR (TO RESET LIMP MODE) TO GET GOING AGAIN. THIS HAS HAPPENED MORE THAN 50 TIMES, SOMETIMES COMING VERY CLOSE TO COLLISION AS THE VEHICLE SLOWS QUICKLY WHEN POWER FAILS. MY MECHANIC SAYS ITS SOFTWARE OR ELECTRONICRELATED BUT THE DEALER SAYS ALL SOFTWARE IS UP TO DATE. I HAVE SPENT ALMOST $9,000.00 TO DATE TRYING TO FIND THIS AND NO ONE HAS A CLUE. I KNOW THIS IS A DEFECT BUT FEEL THAT YOU HAVE THE POWER TO MOVE THIS FORWARD THANK YOU FOR YOUR TIME AND HOPE FOR A REPLY *TR

I WAS NOTIFIED ALMOST A YEAR AGO ABOUT THIS RECALL. NO ACTION HAS BEEN TAKEN BY CHRYSLER.

COMPLAINT SUBMITTED IN REGARD TO FCA US LLC RECALL P41 NHTSA 14V-438 FIRST COMPLAINT FILED 12/12/2014 ODI NUMBER: 10663969 ON 8/19/2015, I WAS AT THE MUKWONAGO POST OFFICE TO SEND A PACKAGE. I CAME BACK OUT TO MY VEHICLE, STARTED IT AND ATTEMPTED TO BACK OUT OF MY PARKING SPACE WHEN THE STEERING WHEEL LOCKED UP AND THE ENGINE SHUT OFF. ANOTHER CAR WAS ON ITS WAY DOWN THE PARKING ISLE I WAS PARKED IN AND ALMOST HIT ME BECAUSE THE DRIVER WAS ANTICIPATING THAT MY VEHICLE WOULD HAVE KEPT MOVING. I GOT OUT OF MY VEHICLE AND APOLOGIZED TO THE YOUNG LADY WHO HAD ALMOST HIT ME AND EXPLAINED TO HER THE SITUATION. SHE SAID, "YOU SHOULD REALLY GET THAT FIXED. YOU COULD CAUSE AN ACCIDENT." I WAS UPSET, TO SAY THE LEAST, BUT NEEDED TO GET BACK TO WORK. I STARTED MY VEHICLE TWO MORE TIMES, IN ADDITION TO THE FIRST ATTEMPT, AND ATTEMPTED TO PUT IT IN GEAR - NO SUCCESS. FINALLY, I WAS ABLE TO KEEP THE ENGINE RUNNING AND PROCEED TO MY ROUTE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60-65 MPH, THE STEERING WHEEL WAS DIFFICULT TO STEER AND SUDDENLY SEIZED. THE VEHICLE OSCILLATED AND CRASHED INTO THE MEDIAN. IN ADDITION, THE VEHICLE STALLED AND FAILED TO RESTART ON THE FIRST ATTEMPT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.