2001 JEEP GRAND CHEROKEE Complaints

WE PURCHASED THIS VEHICLE USED WITH A WARRANTY INSURANCE POLICY. THE SALES MANAGER ASSURED US THAT IF YOU PUSH A BUTTON OR TURN SOMETHING ON THEN THE WARRANTY WOULD COVER IT. THE FIRST TIME WE USED THE HEATER COLD AIR CAME OUT OF THE PASSENGER FLOOR DUCT. THE WARRANTY COVERS THE AUTOMATIC TEMPERATURE CONTROL, BUT THE DEALER CLAIMS THIS DOES NOT INCLUDE THE COMPONENTS OF THE AUTOMATIC TEMPERATURE CONTROL SYSTEM. THERE IS NO SUCH COMPONENT AS AN AUTOMATIC TEMP CONTROL, BUT THEY DODGE THEY WARRANTY ANYWAY. I HAVE READ THAT I WILL HAVE TO PAY $1100.00 TO REPAIR THIS BY THE TIME WINTER COMES OR ELSE I WILL HAVE NO DEFROSTER AND WILL NOT BE SAFE TO DRIVE. THE DEALERS ARE QUITE AWARE OF THE PROBLEMS ASSOCIATED WITH THIS SYSTEM BUT UNLESS SOMEONE FORCES A MANUFACTURERS RECALL THE DEALERS DO NOT RECEIVE COMPENSATION AND WILL NOT STAND BEHIND THEIR CARS. THIS IS A COLD WEATHER SAFETY HAZARD AND ENGINEERING DEFECT COSTING CONSUMERS UNFAIR AND COSTLY REPAIR BILLS AND TIME INCONVENIENCES. *JB

HEATER MALFUNCTIONED ON MY 2001 JEEP GRAND CHEROKEE. IT STOPPED PRODUCING HEAT ON BOTH SIDES OF THE VEHICLE, PASSENGER AND DRIVER. THUS PREVENTING THE DEFROSTER TO WORK AND LEADING TO ZERO VISIBILITY WHILE DRIVING IN THE WINTER. FREEZING RAIN AND SNOW WILL ACCUMULATE ON THE WINDSHIELD PREVENTING THE DRIVER FROM SEEING THE ROAD. CONSEQUENTLY THIS WOULD CAUSE SERIOUSLY INJURIES, POSSIBLY DEATH FROM A CRASH. DEALER STATES THIS IS A COMMON PROBLEM AND IS PROBABLY A MALFUNCTIONING BLEND DOOR. DUE TO THE LOCATION OF THESE BLEND DOORS IT CREATES THE NEED TO FULLY REMOVE THE DASH FROM THE VEHICLE. WHICH IS VERY COSTLY FOR THE CONSUMER, COSTING NEAR $2000.00 DOLLARS TO FIX. *JB

COOLING SYSTEM (FOR INTERIOR) FAILED THIS IS THE 2ND FAILURE. I FEEL THE VEHICLE SHOULD BE RE-CALLED. I HAVE CONTACTED CHRYSLER CORP. THE REFUSED TO INVESTIGATE. *TR

LOUD CREAKING NOISES COMING FROM THE DASHBOARD WHEN I TURN ON THE VENTILATION SYSTEM. *JB

MY '01 GRAND CHEROKEE A/C AND HEATER IS UNCONTROLLABLE. FAN COMES ON BUT NO AIR FROM VENTS.THIS SEEMS TO BE A DEFECT THAT IS NOT UNCOMMON WITH THIS MODEL.SEVERAL ONLINE SITES SHOW THAT THIS IS NOT AN ISOLATED SITUATION.60 K MILES AND JEEP TELLS ME THAT ITS OUT OF WARRANTY AND THEY WILL NOT HELP.

AIR CONDITIONER VENTS AND DEFROSTER VENTS NO LONGER CONTROLLABLE VIA AUTOMATIC THERMOSTAT. BLEND DOOR FAILURE. I AM UNABLE TO HEAT, COOL, DEFROST, OR VENTILATE THE INTERIOR OF THE VEHICLE INCLUDING THE FRONT DEFROST FUNCTION. INABILITY TO DEFROST THE FRONT WINDSHIELD RESULTED IN CONDITIONS UNSAFE FOR CONTINUED OPERATION OF THE VEHICLE DUE TO POOR VISIBILITY. *JB

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER AIR CONDITIONER (A/C HEATER VENTILATION COMPONENT BROKE FOR NO APPARENT REASON. DEALER ESTIMATED 2000.00 FOR REPAIR DUE TO NEED FOR DASHBOARD REMOVAL. PROBLEM WAS BLEND DOOR BROKE OR DAMAGED. VEHICLE NORMALLY WAS RUNNING WITH A/C ON, BUT NOW IT SOMETIMES DID NOT WORK. PROBLEM SHOWED UP AFTER TAKING CAR FOR A/C SERVICE TO JEEP DEALERSHIP. CAR IS 2001 JEEP GRAND CHEROKEE.*AK

THE DUAL CLIMATE CONTROL DOOR AND ACTUATOR ON HEATER/AC FAILED AND ONLY BLOWS COOL AIR. THE DEALER SAYS IT WILL COST ABOUT $900 TO FIX AND SAID IT WAS A COMMON PROBLEM ON MY 2001 JEEP GRAND CHEROKEE. TOO MUCH TO FIX! *TR

THE PASSENGER SIDE HEATING ON THE 2001 JEEP GRAND CHEROKEE LIMITED QUIT WORKING. *AK

I OWN A JEEP GRAND CHEROKEE LIMITED 2001. THE PASSENGER SIDE HEAT AND DEFROSTER DID NOT WORK. THE PROBLEM MOST LIKELY HAPPENED WHEN THE VEHICLE WAS STILL UNDER THE EXTENDED WARRANTY, BUT WAS NOT DISCOVERED UNTIL AFTER THE WARRANTY EXPIRED. THE WARRANTY EXPIRED SOMETIME IN AUGUST, AND I TURNED THE HEAT ON IN SEPTEMBER. CHRYSLER REFUSED TO COVER ANY COST OF THE REPAIR. ALSO, AFTER RESEARCHING THE ISSUE I FOUND OUT IT WAS A WIDE SPREAD PROBLEM WITH THE JEEP PRODUCTS. REPAIR THE PROBLEM IS EXPENSIVE AND RISKY. AN ATTEMPTED REPAIR COULD CAUSE ELECTRICAL AND COOLANT PROBLEMS. IT SEEMED TO RANGE IN COST FROM $1000.00 TO $2000.00. I RECEIVED AN ESTIMATE IN THE $2000.00 RANGE. HERE WAS THE LINK TO THE WEB SITE SHOWING OTHERS WITH THE ISSUE: HTTP://WWW.TOPIX.NET/FORUM/AUTOS/JEEP-GRAND-CHEROKEE/TSERAT48371ICOB68/P6 . *AK