2002 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. ONCE THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), THE AIR BAG SENSOR INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS BROUGHT BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A BAD CONNECTION. THE FAILURE WAS RESOLVED AGAIN, BUT RECURRED. THE DEALER STATED THAT ANOTHER AIR BAG SENSOR WAS FAULTY, BUT WAS NOT COVERED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 239,000.

2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG NOT DEPLOYING DURING AN ACCIDENT. *SMD THE VEHICLE ROLLED OVER, AND AT LEAST ONE PERSON WAS INJURED. *JB

WE RECEIVED A SAFETY RECALL NOTICE, NOTIFICATION CODE M35 / NHTSA 12V-527 REGARDING THE ORC MODULE IN MY 2002 JEEP GRAND CHEROKEE. WE CONTACTED THE DEALER AND THE DEALER INSTALLED THE ORC MODULE FILTER CIRCUIT AS THE RECALL INSTRUCTED; HOWEVER, THE ISSUE WAS NOT RESOLVED AND NOW MY AIRBAG WARNING LIGHT AND SEATBELT INDICATOR LIGHT ARE ILLUMINATED ON THE FRONT DASH CONSOLE. THE ISSUE IS NOT RESOLVED AND THE DEALER CLAIMS THAT THE ORC MODULE FILTER WAS NOT INTENDED TO FIX ANY ISSUES WITH THE AIRBAG AND SRS?DEALER WANTED TO CHARGE ME A DIAGNOSTIC FEE AND A REPAIR FEE. THE INFORMATION THAT WAS PROVIDED IN THE RECALL NOTICE AND THE LACK OF RESPONSIBILITY TAKEN BY THE DEALER DOES NOT MAKE ANY SENSE. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL INTERMITTENTLY WITHOUT WARNING. ALSO, THE CONTACT MENTIONED THAT WHEN DRIVING OVER 50 MPH THE LIGHTS AND GAUGES ON THE INSTRUMENTAL PANEL STUTTER. IN ADDITION, THE VEHICLE JERK FORWARD AND HESITATED WHENEVER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). WHEN THE CONTACT PICKED UP THE VEHICLE, THE AIR BAG INDICATOR WAS STILL ILLUMINATED. THE CONTACT STATED THAT THE DEALER WANTED TO CHARGE HIM FOR A REPAIR THAT WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 111,000.

I OWN A 2002 JEEP GRAND CHEROKEE. I RECEIVED A MANUFACTURER RECALL NOTICE CLOSE TO ONE YEAR AGO. I HAVE CONTACTED THE CHRYSLER-JEEP-DODGE DEALER SEVERAL TIMES. EACH TIME I ATTEMPT TO SCHEDULE AN APPOINTMENT, I GET THE SAME RESPONSE. I'M SIMPLY TOLD, THEY DO NOT HAVE THE PARTS IN STOCK NEEDED TO FIX THE DEFECT. ALONG WITH, THEY HAVEN'T A CLUE AS TO WHEN THE PARTS WILL COME IN. ACCORDING TO SEVERAL NOTICES I HAVE RECEIVED THROUGHOUT THE YEAR REGARDING THE SAFETY RECALL OF MY VEHICLE, THIS DEFECT COULD CAUSE MYSELF TO CRASH WITHOUT WARNING. KNOWING EACH DAY I DRIVE MY VEHICLE, I AM PUTTING MY LIFE AT RISK, IS VERY UNSETTLING. I AM JUST CONFUSED AS TO WHY THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT CONTINUES TO SEND MULTIPLE SAFETY RECALL NOTICES FOR MY VEHICLE. WHEN AT THE SAME TIME, THE RESPONSIBLE PARTY TO MY SOLUTION, JUST SHRUGS IT OFF LIKE IT'S NOTHING TO WORRY ABOUT. ALL BECAUSE, "THE PARTS HAVE NOT COME IN YET", STILL. CAN YOU PLEASE PROVIDE ME WITH A SOLUTION? I REALLY DO NOT KNOW WHAT I AM SUPPOSED TO DO WHEN THE DEALER IS UNABLE TO REMEDY THIS DEFECT. THANK YOU *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,300.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE DEALER COULD NOT REPAIR THE VEHICLE FOR THREE WEEKS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

STARTED VEHICLE, AFTER A FEW SECONDS THE INSTRUMENT CLUSTER BECAME INOPERATIVE. TURNED OFF THE INGNITION AND RESTARTED THE ENGINE. THE INSTRUMENT CLUSTER DID NOT OPERATE. TURNED OFF ENGINE. TRIED TO START THE ENGINE THE NEXT DAY AND THE BATTERY WAS COMPLETELY DRAINED. CHARGED THE BATTERY AND STARTED THE ENGINE. THE INSTRUMENT CLUSTER IS STILL INOPERATIVE. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR BAG MODULE WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT AFFECTED BY NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 141,000.