2004 JEEP GRAND CHEROKEE Complaints

View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 JEEP GRAND CHEROKEE
    - SOUTHFIELD, MI

    MY CAR KEEPS CUTTING OFF WHILE DRIVING. IT HAS DONE THIS SEVERAL TIMES ON HIGHWAY, RURAL ROADS AND MAIN ROADS. IT HAS CAUSED ME TO ALMOST HAVE SEVERAL WRECKS. WHEN THE CAR CUTS OFF, I LOSE ALL POWER. I HAVE BEEN STRANDED SEVERAL TIMES. I HAVE HAD TO WALK BACK HOME OR GET SOMEONE TO COME GET ME IF IT WAS FURTHER AWAY. I HAVE HAD TO USE SOMEONE CAR BECAUSE I AM AFRAID IT WILL DO IT AND I WILL WRECK MY BROTHER-IN-LAW WAS KILLED IN A SIMILAR ACCIDENT. AFTER A WHILE THE VEHICLE WILL START AGAIN, BUT DOES THE SAME THING OVER AND OVER AGAIN. IT STARTED OFF ABOUT 1 MONTH AFTER I PURCHASED IT, WHEN I WOULD JUST CRANK THE CAR AND THE FIRST TIME IT WOULD NOT CRANK BUT THE 2ND TIME IT WOULD. IN THE LAST 2 WEEKS IT HAS BECOME MORE FREQUENT OCCURANCE. WHEN I PUT IT IN NEUTRAL TO SEE IF IT WILL CRANK. IT DOES AND THEN I PUT IN DRIVE. IT CUTS OFF AGAIN. I HAVE TO PULL OVER TO THE SIDE OF THE ROAD NO MATTER WHERE YOU ARE AND SOMETIMES IF YOU ARE GOING ON THE HIGHWAY AT THE SPEED AND YOUR CAR CUTS OFF, YOU LOSE POWER AND COULD EASY WRECK. IF I WAS TO PULL OUT AND IT CUT OFF, I COULD BE HIT AND KILLED OR A FAMILY MEMBER IN THE CAR WITH ME. I WAS STRANDED RECENTLY, A GENTLEMAN CAME OVER AND BROUGHT SOME EQUIPMENT WHEN I TOLD HIM WHAT HAD HAPPENED AND HE TOLD ME THAT IT COULD BE EITHER THE CRANK SHAFT SENSOR OR CAMSHAFT SENSOR THAT IS BAD. HE ALSO SAID THERE COULD BE A RECALL ON SOME VEHICLES OF THAT MODEL YEAR.

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - SAN BENITO, TX

    I'VE ALWAYS HAD TROUBLE WITH MY 2004 JEEP GRAND CHEROKEE. ESPECIALLY WITH THE FUEL SYSTEM AND FUEL PUMP. I'VE HAD TO REPLACE MY FUEL PUMP 3-4 TIMES. NOW ITS READING THE RPM EXTREMELY HIGH. I'VE ALSO HAD TO REPLACE MY JEEP'S COMPUTER BECAUSE I WAS TOLD THAT WAS THE PROBLEM. IT SEEMS THERE'S ALSO ELECTRICAL ISSUES. I STILL CAN'T FIND THE EXACT PROBLEM.

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - OVERLAND PARK, KS

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - BRANCHVILLE, NJ

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - CROYDON , PA

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING OVER 30 MPH, THE VEHICLE VIOLENTLY VIBRATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - SAN ANTONIO, TX

    I WANTED TO ADVISE YOU THAT THE CONSENT ORDER SIGNED ON 7/24/15 WITH FCA US LLC AND NHTSA MIGHT HAVE SOME PROBLEMS IN ITS IMPLEMENTATION . I HAVE A 2004 JEEP GRAND CHEROKEE THAT ACCORDING TO ATTACHMENT B, #15 ON PAGE 33 SHOULD BE ELIGIBLE FOR AN UNRESTRICTED $100.00 GIFT CARD UPON INSPECTION AT A DEALERSHIP. I CALLED JEEP AT 1(800) 992-1997 AND WAS TOLD I WAS NOT ELIGIBLE FOR THE $100.00 GIFT CARD. I JUST WANTED TO LET YOU KNOW ABOUT A POSSIBLE NON-COMPLIANCE ISSUE WITH THE CONSENT ORDER.

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - BELLEFONTE, PA

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND 12V527000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - SAFETY HARBOR, FL

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING THE VEHICLE, THE AIR BAG WARNING LIGHT FLASHED AND A CHIME SOUNDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 156,500. MA 10/5 THE CONSUMER STATED THE PROBLEM OCCURRED FOR SEVERAL DAYS. UPDATED 01/27/16.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - SAFETY HARBOR, FL

    THE AIRBAG RED LIGHT AND BEEP WARNING KEEP GOING OFF AND ON REPEATEDLY. THIS STARTED ON JULY 29, 2015. THIS HAPPENS EVERY TIME I DRIVE THE CAR.

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - GIFFORD, WA

    I AM JUST WANTING TO INFORM YOU THAT APPROX. 3+ YEARS AGO I HAVE BEEN GETTING THE AIRBAG RECALL AND ALSO REC. THE RECALL FOR THE GAS TANK PROBLEM. WHEN I FINALLY WAS ABLE TO TAKE THE CAR IN FOR THE AIRBAG RECALL (3 YRS LATER) THEY FINALLY GOT THE PART AT THIS TIME THEY ADVISED ME THAT I WAS ALSO ON THE GAS TANK RECALL AND SAID THEY WOULD CALL ME WHEN THE PARTS CAME IN. I FOUND OUT THAT THE FIRST AIRBAG REPAIR DID NOT WORK AND THEY WERE SCHEDULING FOR THE SECOND REPAIR. AT THE TIME I TOOK MY CAR IN THEY NOT ONLY DIDN'T HAVE THE NECESSARY PARTS TO DO THE 2ND AIRBAG REPAIR BUT I ASKED THEM WHEN THE TRAILER HITCHES WERE GOING TO BE AVAILABLE FOR THAT REPAIR AND STRANGELY MY VEHICLE WAS NO LONGER ON THAT RECALL. WHICH MADE ME VERY SUSPICIOUS AS TO WHY I WAS FOR SEVERAL YEARS AND THEN ALL OF A SUDDEN DROPPED. I FIGURED THEY WERE REDOING THE RECALL LIST TO MAKE IT LESS BUT MY PROBLEM IS THAT I NEED A SAFE CAR AS I TRANSPORT MY GRANDCHILD AND 86 YEAR OLD MOTHER IN MY CAR. WHAT KIND OF GAMES ARE THEY PLAYING? I WOULD LIKE ASSISTANT WITH GETTING THE 2 RECALLS TAKEN CARED OF OR HAVE THE BUY BACK OPTION OF THE $1,000 OVER MARKET VALUE THAT I HAVE READ ABOUT SO I CAN TRAVEL SAFELY WITH MY FAMILY IN A SAFE CAR.

    Source: NHTSA WEB SITE