2002 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 06E011000 (FUEL SYSTEM, GASOLINE), 06E022000 (SERVICE BRAKES, HYDRAULIC), AND 12V527000 (AIR BAGS). THE DEALER STATED THAT THE PARTS NEEDED TO COMPLETE THE REPAIRS WERE NOT AVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICES MONTHS AGO. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS). HOWEVER, THE AIRBAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIRS. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG RECALL UNDER NHTSA CAMPAIGN NUMBER:12V527000 (AIR BAG) WAS REMEDIED; HOWEVER, THE AIR BAG WARNING INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 10/02/14*LJ UPDATED 03/10/2015 *JS

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED SEVENTY TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,056.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/16/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 1/15/15 *JS

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 12V525000 (SEATS) AND 12V527000 (AIR BAGS) HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE CONTACTED JEEP AND WAS TOLD THAT THEY WOULD NOT CORRECT OR AUTHORIZE REPAIR FOR THIS, EVEN WHEN I HAD THE F25 SAFETY RECALL NOTICE. THEY REPAIRED THIS PROBLEM A FEW YEARS BACK, BUT THEIR 'FIX' WAS TO INSTALL THE SAME TYPE OF FAN AS WAS PREVIOUSLY RECALLED. IT FAILED AGAIN RECENTLY WHILE I WAS IN A PARKING LOT - THIS TIME, WHEN IT BROKE, IT SLUNG THE BROKEN BLADE INTO THE COWLING AND LEFT A HUGE HOLE IN THIS COVER PIECE. IT WAS A RECALL, FOR HEAVENS' SAKES - IT DOES NOT SEEM THAT I SHOULD BEAR THE COST OF REPAIRING THIS, SINCE IT IS OBVIOUSLY A PROBLEM IN THE DESIGN OF THE 2002 JEEP GRAND CHEROKEE. ONE INCH TO THE LEFT WHILE LOOKING AT THE FAN, AND IT WOULD HAVE BEEN PROPELLED INTO MY HEAD WITH SERIOUS INJURIES. *TR

THIS IS THE ONLY WAY I CAN FIND TO LODGE THIS PARTICULAR COMPLAINT. I AM TAKING MY JEEP IN ON 7/28/14 FOR A SAFETY RECALL M35/NHTSA 12V-527. I WAS TOLD THAT I WILL HAVE TO RENT A CAR BECAUSE THEIR LOT RENTALS ARE NOT USED FOR RECALL FIXES. I WOULD LIKE TO COMPLAIN VIGOROUSLY! WE, THE CONSUMER, ARE NOT RESPONSIBLE FOR THESE OVERSIGHTS ON THE PART OF THE MANUFACTURER, SO WHY ARE WE RESPONSIBLE FOR ANY $ OUTPUT TO FIX THEM? DON'T REFER ME TO THE DEALER. I KNOW IT IS UP TO INDIVIDUAL DEALERS. WOULDN'T IT BE A NICE P.R. OPPORTUNITY, FOR THE MANUFACTURER TO PICK-UP THESE COSTS? I THINK YOUR IMAGE NEEDS SOME BUFFING! I AM GOING TO MAIL MY RECEIPT TO YOU AND SEE WHAT COMES OF IT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR