2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP GRAND CHEROKEE- DETROIT, MI
I HAVE REPLACED THE IGNITION SWITCH TWICE IN ONE YEAR (2014). I HAVE PURCHASED A RE-MANUFACTURED ENGINE 2014, SHIPPED FROM TEXAS TO DETROIT, MI.
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- BUCKSPORT, ME
I WAS DRIVING TO THE STORE WHEN THE RIGHT FRONT LOWER SPRING SUPPORT GAVE OUT.I HAVE NOW BEEN WITHOUT A CAR FOR 3 WEEKS. UPDATED 09/10/15*LJ UPDATED 12/12/2017*CN
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- NORTHPORT, NY
OUR JEEP WAS RECALLED IN NOV OF 2012 FOR FAULTY AIRBAGS THAT COULD DEPLOY AND CAUSE A CRASH WITHOUT WARNING. WE BROUGHT THE VEHICLE RIGHT IN FOR REPAIRS AND HAVE SINCE BEEN DRIVING IT AROUND WITH TWO CHILDREN IN IT. WE THEN RECEIVED ANOTHER RECALL NOTICE IN JAN 2015 STATING THAT THE ORIGINAL REPAIR DOES NOT SATISFACTORILY ELIMINATE THE POTENTIAL FOR INADVERTENT DEPLOYMENTS. WE HAVE SINCE USED THE VEHICLE ONLY WHEN NEEDED, BUT NOT WITH OUR CHILDREN IN THE CAR, AND HAVE YET TO BE CONTACTED TO FIX THE PROBLEM THAT HAS THE POTENTIAL TO CAUSE A CRASH. WE HAVE CONTACTED THE DEALER ON SEVERAL OCCASIONS ONLY TO BE TOLD THAT THEY DO NOT HAVE THE PARTS TO FIX THE PROBLEM, AND HAVE NO IDEA WHEN THEY WILL HAVE THE PARTS TO FIX THE PROBLEM THAT CAN POTENTIALLY CAUSE A CRASH. TODAY WHEN WE CONTACTED THE DEALER AND SAID THAT WE HAVE BARELY DRIVEN THE CAR IN SEVEN MONTHS AND WE NEED TO KNOW IF THE VEHICLE IS AT LEAST "SAFE TO DRIVE", WE WERE TOLD THAT THEY DON'T KNOW IF IT IS SAFE TO DRIVE AND THEY ALSO STILL DON'T KNOW WHEN THEY WILL BE ABLE TO FIX THE PROBLEM. AT THIS POINT WE WILL NOT DRIVE THE VEHICLE AND WANT THEM TO BUY THE VEHICLE BACK. I DON'T UNDERSTAND HOW THEY ARE ALLOWED TO ISSUE A SAFETY RECALL ON A CAR WITH A POTENTIALLY DEADLY PROBLEM, BUT THEN TELL THE CONSUMER THAT THEY HAVE TO DRIVE THE CAR UNTIL THEY GET THE PARTS. ...UPDATED 10-13-15 *BF
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- DELPHOF, OH
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT 55 MPH, THE RPMS DECREASED TO ZERO AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON FIVE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- SCOTTSDALE , AZ
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAG) AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 JEEP GRAND CHEROKEE- KINGSTON, TN
HAVE REPLACED THE ENTIRE REAR TAIL LIGHTS DUE TO THE LIGHTS NOT ILLUMINATING WHEN BRAKE IS PRESSED. THE MECHANIC INDICATED HE SEE'S THIS ALL THE TIME WITH THE JEEP CHEROKEE'S. THERE IS A PROBLEM. I DROVE AROUND ALL DAY NOT KNOWING I HAD NO BRAKE LIGHTS. THIS IS A PROBLEM EVEN AFTER REPLACING I HAD TO RETURN TO HAVE IT FIXED AGAIN. THIS NEED TO BE LOOKED AT.
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- KINGSTON, TN
2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT 55 MPH, THE WHEELS, STEERING, AND TIRES BEGAN TO SHAKE SEVERELY
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- KANSAS, MO
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT 55 MPH, THE WHEELS, STEERING, AND TIRES BEGAN TO SHAKE SEVERELY. THE CONTACT HAD TO COME TO A COMPLETE STOP OR DRIVE AT LOWER SPEEDS IN ORDER FOR THE SHAKING TO STOP. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- LONG GROVE, IL
SWERVED TO AVOID A DEER AND ENDED UP IN THE DITCH. MY AIR BAG FAILED TO DEPLOY AND MY FACE HIT THE STEERING WHEEL. CUT ABOVE EYE REQUIRING STITCHES, MY TEETH CUT THROUGH MOUTH REQUIRING STITCHES. SEVERE CONCUSSION. COMPRESSION FRACTURES L1-L3, T4-T8 IN BACK. MY RIGHT CLAVICLE WAS BROKEN DUE TO SEAT BELT NOT CATCHING. AIR LIFTED TO HOSPITAL.
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- MONCKS CORNER, SC
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE