2004 JEEP GRAND CHEROKEE Complaints

View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 JEEP GRAND CHEROKEE
    - SHARONVILLE, OH

    I RECEIVED A RECALL NOTICE FROM FCA (FIAT CHRYSLER AUTOMOBILES) IN MARCH, 2015 THAT THAT OCCUPANT RESTRAINT CONTROL MODULE WAS DEFECTIVE AND IT NEEDED TO BE REPAIRED. AS OF TODAY, JULY 2, 2015, THE COMPANY STILL DOES NOT HAVE THE PARTS READY TO REMEDY THE DEFECT. THIS IS AN UNREASONABLE TIME DELAY TO REPAIR THE SAFETY DEFECT.

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - BATON ROUGE, LA

    THE AIR BAG LIGHT KEEPS GOING ON AND OFF. I HAVE NOT FOUND A PATTERN AS TO WHAT CAUSES THIS TO HAPPEN. I AM WORRIED BECAUSE I HAVE SEEN OTHER RECALLS ON JEEP GRAND CHEROKEES WHICH CAUSED THE AIR BAG TO DEPLOY FOR NO REASON.

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - MECHANICSBURG, OH

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (POWER TRAIN) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - ROANOKE, VA

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY IN MOIST CONDITIONS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CRANK SHAFT POSITION SENSOR WAS REPLACED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 04V112000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO STATED THAT THE DRIVER SIDE DOOR FAILED TO LOCK AND UNLOCK, THE WINDOW FAILED TO ROLL UP AND DOWN, AND THE SENSOR ILLUMINATED WHEN THE DOOR WAS NOT OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - SEWELL, NJ

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - ARNOLD, MD

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/01/15*LJ UPDATED 12/3/15 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - BOWMANSVILLE, PA

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT 55 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT IT TOOK A GREATER AMOUNT OF TIME TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 06E022000 (SERVICE BRAKES, HYDRAULIC), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 95,000. UPDATED 09/21/15*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - NASHVILLE, TN

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - PALM COAST, FL

    I HAVE YET TO HAVE MY JEEP FIXED WITH SAFETY RECALL M35/NHTSA 12V-527. I HAVE RECEIVED LETTERS ABOUT THIS PROBLEM AND HAVE ANSWERED CHRYSLER ABOUT THIS FIX TO NO AVAIL. I HAVE RECEIVED MULTIPLE LETTERS FOR THE RECALL, AND I WENT TO A LOCAL DEALER AND WAS TOLD TO WAIT FOR CHRYSLER TO SEND ME A LETTER TO SAY THE PARTS ARE AVAILABLE. I CAN'T UNDERSTAND WHY IT IS TAKING MONTHS FOR THIS REPAIR TO TAKE PLACE. PLEASE HELP ME WITH THIS PROBLEM!

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - WALESKA, GA

    BRACKET ON DRIVER SEAT,BRACKET AT LEFT FRONT CORNER OF SEAT BROKE....HAVE HEARD OF SEVERAL COMPLAINTS ABOUT THIS SAME THING HAPPENING WITH OTHER JEEP OWNERS....DEALER REPAIRS RANGE FROM 400.00 TO 900.00....

    Source: NHTSA WEB SITE