1997 JEEP GRAND CHEROKEE Complaints

LEFT THE JEEP IDLING IN PARK AND REALIZED AFTER I HAD BEEN OUT OF THE JEEP FOR A MINUTE OR SO THAT IT WAS DRIVING IN REVERSE. RAN AFTER IT AND OPENED THE DOOR TO STEP IN ON THE BRAKES AND WAS KNOCKED DOWN BY THE DOOR. I CONTINUED TO RUN AFTER IT. RESULTING IN SMASHING INTO A METAL PAINTING DEVICE.

THE CONSUMER LEFT THE VEHICLE WITH THE ENGINE RUNNING BUT THE VEHICLE WENT IN REVERSE ON ITS OWN AND KNOCKED A GAS PUMP CAUSING FIRE, THE FIRE WAS EXTINGUISHED QUICKLY AND THE VEHICLE HAD MINOR DAMAGE. *YH

ENGINE WAS RUNNING, EMERGENCY BRAKE NOT APPLIED, AND VEHICLE SUDDENLY WENT INTO REVERSE. CONSUMER WAS CAUGHT BY VEHICLE, AND HER RIGHT LEG WAS RUN OVER. CONSUMER WAS HOSPITALIZED FOR 3 WEEKS. DAMAGE TO VEHICLE UNKNOWN. *AK

WHILE DRIVING 50MPH ACCIDENT OCCURRED, AND FRONTAL AIR BAGS DID NOT DEPLOY. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK

WHILE DRIVING VEHICLE 50MPH ACCIDENT OCCURRED, AND FRONTAL AIR BAGS DID NOT DEPLOY. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK

VEHICLE WILL KICK INTO GEAR BY ITSELF. WHEN PRESSING GAS THERE'S A DELAYED REACTION. THEN, VEHICLE WILL TAKE OFF UNEXPECTEDLY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

VEHICLE EXPERIENCED TOTAL FAILURE AT 65 MPH. I WAS TOLD THIS WAS DUE TO A CORRODING FUEL TANK, CAUSED BY ADDITIVES USED BY GAS MANUFACTURERS. APPARENTLY THE CORRODING TANK "PIECES/SLIVERS/SHARDS/ETC." CLOG THE FUEL FILTER/FUEL PUMP AND DOES NOT ALLOW FUEL TO REACH THE ENGINE. CHRYSLER HAS SINCE CHANGED THE CONSTRUCTION OF THEIR TANK TO ACCOUNT FOR THIS PROBLEM. HOWEVER, I HAD TO WAIT IN EXCESS OF 2 WEEKS FOR A TANK BECAUSE OF A (QUOTE FORM THE DEALER) "NATIONAL BACKORDER" ON FUEL TANKS. UPON FURTHER INVESTIGATION, I HAVE FOUND THIS TO BE A WIDESPREAD PROBLEM (IT'S WHAT'S CAUSING THE BACKORDER, AS BEST AS I CAN DETERMINE). THE WARRANTY COMPANY I HAVE EXTENDED COVERAGE THROUGH (WYNNS), TOLD ME THAT THEY ARE SO FAMILIAR WITH IT THAT THEY HAVE INSTITUTED A PROCEDURE TO DENY ANY CLAIM ARISING TO CHRYSLER TANKS SINCE IT IS A PROBLEM STEMMING FROM THE CHRYSLER DESIGN. MY REAL PROBLEM ARISES FROM THE FACT THAT WHILE THIS ISSUE IS SO FAR REACHING TO CAUSE A NATIONAL BACKORDER ON CHRYSLER TANKS, GETTING CHRYSLER AS A CORPORATION TO ADMIT THE PROBLEM IS IMPOSSIBLE (OF COURSE) ALTHOUGH THE LOCAL JEEP DEALER IS AWARE OF IT. IF IT IS A KNOWN PROBLEM, I AS A CONSUMER SHOULD HAVE RECEIVED SOME NOTICE ABOUT POTENTIALLY CORROSIVE TANKS, OR PERHAPS THERE SHOULD BE A RECALL ON THIS ITEM. THE FUEL TANK FAILURE CAUSES A COMPLETE STOPPAGE OF THE VEHICLE, AS I LEARNED TRAVELLING 65 MPH ON RTE. 81S IN PENNSYLVANIA WITH MY 7 MONTH PREGNANT WIFE AND 1.5 YEAR OLD SON IN THE CAR. I THANKFULLY WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD, BUT IT WAS INOPERABLE THEREAFTER. I HAVE SINCE HAD THE TANK, FUEL PUMP, FUEL FILTER, AND O2 SENSOR REPLACED AT A COST OF $1023. WHILE I WOULD LIKE TO SEE CHRYSLER HALP ME OUT WITH A PORTION OF THIS SINCE IT IS THE TANK DESIGN/CONSTRUCTION THAT CAUSED THE FAILURE, I ULTIMATELY WOULD LIKE TO SEE THEM ALERT THEIR CUSTOMERS ABOUT THE POTENTIAL OF THE VEHICLE SHUTTING DOWN. *AK

THE CAR WAS UNATENDED, RUNNING, IN PARK WHEN THE TRANSMISION SLIPPED INTO REVERSE AND ROLLED DOWN THE ROAD HITTING A HOUSE.*AK

I PULLED INTO MY SON'S DRIVE-WAY TO PICK HIM UP. I PUT THE CAR IN PARK AND PUT THE EMERGENCY BRAKE ON WHILE I WAITED FOR HIM TO COME OUT. HE WAS SAYING SOMETHING TO ME SO I OPENED THE DOOR AND STOOD SO I COULD HEAR HIM. HE WAS ASKING FOR ME TO COME INSIDE. STANDING BESIDE THE JEEP WITH THE DOOR OPEN, I REACHED IN TO SHUT SHUT THE CAR OFF. I SHUT THE CAR OFF AND THEN IT STARTED GOING BACKWARDS. THE CAR HIT ME AND KNOCKED ME DOWN. I HIT MY HEAD ON THE CEMENT. MY SON RAN AFTER THE CAR AND STOPPED IT FROM GOING ACROSS THE STREET. THEN HE TOOK ME TO THE EMERGENCY ROOM. I HAD A CT SCAN AND SUFFERED HEAD AND TISSUE INJURIES, INCLUDING BLACK EYE (WEAR GLASSES), HEAD LUMP, NECK, FOREHEAD AND TEMPLE BRUISING, BRUISED SHOULDER, BRUISED BEHIND, BRUISED ARM AND BRUISED LEG.*AK

WHILE DRIVING 5 MPH AND APPLYING BRAKES VEHICLE SUDDENLY ACCELERATED TO 35-40 MPH UPHILL. CONSUMER PUT GEAR IN NEUTRAL TO SLOW VEHICLE DOWN. DEALER CLAIMED ACCELERATOR PEDAL LINKAGE WAS BEND AND CAUSED ACCELERATION. *AK