2007 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CONTACT WAS UNSURE ABOUT THE PART THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

I WAS DRIVING ON THE FREEWAY IN SAN JOSE, CA AND THE ENGINE LIGHT COMES ON AND A FLASHING RED ELECTRIC LIGHT ALSO. I IMMEDIATELY NOTICED AN IMMEDIATE LOSS OF POWER IN THE VEHICLES ENGINE AND WHEN I PRESSED THE GAS PEDAL THE JEEP DIDN'T RESPOND AT ALL. WHEN GOING UP A HILL THE JEEP LOSES POWER AND I HAVE TO DOWNSHIFT IN TO LOWER GEARS JUST TO CLIMB THE SMALLEST HILLS. I TOOK THE VEHICLE INTO THE DEALERSHIP AND THE PARTS DEPARTMENT EMPLOYEE SAID THAT MY SWILL VALUES ARE BAD. I FOUND EVIDENCE THAT THE ENGINES IN THIS 3.0L TURBO DIESEL HAVE BEEN RECALLED IN EUROPE DUE TO THIS DESIGN DEFECT. THE REPAIRS ARE $5500-$6000 AND THEIR ARE NO GUARANTEES THAT THIS WILL NOT HAPPEN AGAIN. WHY HAS THIS ISSUE NOT BEEN ADDRESSED HERE IN THE USA? I AM A FULL TIME STUDENT WITH VERY LITTLE EXTRA INCOME. BECAUSE THE ENGINE LIGHT IS ON THIS VEHICLE WILL NOT PASS A SMOG TEST. BASICALLY I HAVE A JEEP THAT IN A FEW MONTHS WILL BE NON OPERATIONAL WITH A $500 AN MONTH PAYMENT.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IGNITION SWITCH NHTSA 14-V-438 IT HAS BEEN OVER A YEAR FOR THIS RECALL WITH NO FIX IN SITE. I HAVE PROBLEM WITH MY SWITCH SOMETIME IT START AND SOMETIME IT DOESN'T . WHAT IF IT TURNS OFF WHILE I AM MOVING. WHAT IS TAKING SO LONG FOR A FIX.

UNINTENDED CHANGE IN IGNITION SWITCH POSITION WHILE DRIVING. KNEE HITS IGNITION SWITCH WHILE DRIVING, ON FREEWAY, CAR ENGINE TURNS OFF. MUST COME TO COMPLETE STOP, PUT IN PARK TO RESTART ENGINE. ALMOST 1 YEAR AND NO REMEDY AVAILABLE....UPDATED 11/19/15 *BF

PROBLEM: EXCESSIVE VIBRATION OF FRONT END FIRST NOTICED WHEN INCREASING UP TO SPEED ENTERING 55 MPH HIGHWAY. I BROUGHT THE JEEP TO THE CHRYSLER JEEP DEALER WHERE I BOUGHT IT AND THEY TOLD ME THERE WAS A FRONT END ISSUE AND THEY NEEDED TO ORDER PARTS FOR THE REPAIR. I WAS TOLD I HAD TO PREPAY FOR THE PARTS , WHICH I DID. THE PARTS ORDERED AND REPLACED WERE; STEERING RACK AND BOTH TIE RODS. THESE WERE REPLACED ON 8/20/13. A FEW DAYS LATER THE SAME PROBLEM HAPPENED, EXCESSIVE VIBRATION WHILE GETTING UP TO SPEED ENTERING THE HIGHWAY. I IMMEDIATELY DROVE TO THE DEALER, THEY TEST DROVE THE VEHICLE AND COULD NOT FIND THE PROBLEM THEY ASKED ME TO KEEP AN EYE ON IT AND THE ISSUE HAPPENED AGAIN. THERE WERE AT THE LEAST TWO TIMES I WAS ASKED TO LEAVE MY JEEP WITH THEM SO THEY COULD DRIVE IT FOR A FEW DAYS. THEY CLAIM THE ISSUE NEVER AROSE. 2 YEARS LATER AND I AM STILL HAVING THE SAME ISSUE OCCASIONALLY. IT DOES NOT HAPPEN EVERY DAY BUT WHEN IT DOES HAPPEN WHAT ALLEVIATES IT IS IF I STOP ON THE SHOULDER OF THE HIGHWAY AND START AGAIN. THE DEALER DOES HAVE THE RECORDS OF MY NUMEROUS VISITS FOR THE SAME ISSUE AND IT HAS NEVER BEEN RESOLVED.

THE DASHBOARD WENT BLANK, NO SPEED INFORMATION, ETC, ALL THE WARNING LIGHTS LITE UP AS IF THE VEHICLE WAS BEING STARTED. STEERING BECAME HARD, WAS A VERY SCARY MOMENT!

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SHIFT LEVER FAILED TO GO INTO REVERSE OR DRIVE AND WOULD SHIFT INTO A LOWER GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

MY HUSBAND AND I WERE TRAVELING TO CHARLESTON, SC ON I-26 TO HAVE A NICE VALENTINE'S WEEKEND. EVERYTHING WAS FINE UNTIL WE MERGED ONTO I-26 IN COLUMBIA, SC, WHEN WE FELT A SMALL JOLT IN THE TRUCK LIKE IT WAS HESITATING OR SOMETHING. SO WE DISMISSED IT AS MAYBE BAD GAS OR SOMETHING. IT HAPPENED A COUPLE MORE TIMES AND AS WE WERE PASSING A REST AREA OUTSIDE OF ORANGEBURG, SC IN THE LEFT LANE GOING WITH THE FLOW OF TRAFFIC AT ABOUT 80 MPH, THE WHOLE TRUCK JUST SHUT DOWN. NO POWER STEERING AND THE CAR WILL NOT CRANK IN NEUTRAL. TRAFFIC IS PRETTY HEAVY ON A HOLIDAY WEEKEND, AND I HAVE TRACTOR TRAILER BESIDE ME AND BEHIND ME ON A TWO LANE INTERSTATE. TRYING NOT TO PANIC, I PUT ON THE HAZARD LIGHTS AND WAVING OUT THE WINDOW LIKE CRAZY TRYING TO GET THESE TRUCK DRIVER'S ATTENTION, THANK GOD THEY NOTICED AND THE ONE BESIDE ME SPED UP AND MY HUSBAND WAS ABLE TO GET OVER BY THE EXIT OF THE REST AREA. AFTER THANKING GOD FOR OUR LIVES, WE DECIDED TO TRY AND MAKE IT TO A DEALERSHIP IN ORANGEBURG. WE GET THERE, AND AFTER 2 HOURS THEY SAY IT WAS THE THROTTLE BODY AND A TUNE UP $300 BUCKS AND ANOTHER 2 HOURS WE FINALLY GOT ON OUR WAY. WE MADE IT TO CHARLESTON AND SALVAGED A PRETTY GOOD DAY TRIP CONSIDERING WHAT WE WENT THROUGH, WITH NO PROBLEMS. IT JOLTED ONCE ON THE WAY BACK ABOUT 40 MILES FROM HOME. SO THE NEXT DAY I REMEMBERED WE HAD GOTTEN A LETTER FROM CHRYSLER, AND WHEN WE LOOKED AT IT WE REALIZED THAT THE RECALL WAS THE REAL PROBLEM. THIS LETTER CAME IN SEPTEMBER OF 2013, AND WE HAVE NOT HEARD ANYTHING FROM THEM SINCE THEN, ALMOST 2 YEARS LATER. ALSO, YOU WOULD THINK THAT A JEEP DEALER WOULD KNOW ABOUT RECALLS ON ALL OF THE VEHICLES THEY SELL WHEN THEY PUT THE VIN IN THE SYSTEM. NOW WE JUST USE THE ONE KEY, STAY CLOSE TO THE RIGHT LANE AND HOPE FOR THE BEST. ANOTHER CAR/PAYMENTS IS NOT AN OPTION.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A PROGRESSIVE FAILURE IN WHICH THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FUSES NEAR THE IGNITION SWITCH AND THE FAILURE DID NOT RECUR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN.