2001 JEEP GRAND CHEROKEE Complaints

NO HEAT PASSENGER SIDE, CAUSED BY POORLY MADE "BLEND DOOR "AND INSTALLED IN A MANNER THAT REQUIRES COMPLETE DASH REMOVAL AT A PRICE REACHING $1600. *NM

AFTER GOING THROUGH SOME ONLINE TROUBLESHOOTING, I JUST CONFIRMED THAT THE BLEND DOOR WENT BAD. AND YES IT IS NOT ONE FIRST PROBLEM I HAD WITH MY 2001 LIMITED GRAND CHEROKEE JEEP. 8 MONTHS AGO THE DRIVERS SIDE WINDOW REGULATOR BROKE (AS IN ALL JEEPS), MY FOUR BRAKE CALIPERS WENT BAD BY JUST REPLACING THE OLD PADS, AND NOW THIS. ONE DAY, THE CAR JUST STARTED TO BLOW COLD AIR. BEFORE THAT, I COULD HEAR THE NOISES UNDER THE DASHBOARD BUT I THOUGHT IT WAS THE WAY IT SHOULD SOUND. I HAD MOST OF THE TIMES LIMITED HEAT IN MY SIDE AND MORE IN THE PASSENGER'S SIDE. I THOUGHT I'M TOO HOT FOR THE CAR AND THE SENSOR JUST PLAYS WITH ME. BUT ENOUGH IS ENOUGH. FOR GOD SAKE, HOW DO YOU WANT TO SELL "HARDCORE" CARS, WHEN YOUR CARS FAIL TO WORK UNDER CLIMATE GARAGE KEPT CONDITIONS, AND DRIVEN MOSTLY ON A FLATLAND (FLORIDA) ON ROAD... YOU SHOULD BE ASHAMED OF YOUR PRODUCTS. YOU SHOULD CALL THE CHEAP AND NOT JEEP. *NM

TL*- THE CONTACT STATED THAT THIS 2001 JEEP GRAND CHEROKEE HAD A FAILURE IN THE BLOWER MOTOR CONTROL MODULE. THE CONTACT STATED THAT HE HAD THE BLOWER MOTOR CONTROL MODULE REPLACED 2 YEARS AGO. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH THIS VEHICLE COMPARTMENT FILLED WITH SMOKE. HE CONTACTED THE DEALERSHIP AND WAS TOLD THAT THEREWAS A LARGE NUMBER OF VEHICLES WITH THE SAME PROBLEM, AND THEY COULD NOT GET THE PART IN FAST ENOUGH TO MAKE ALL OF THE REPAIRS. THE DEALERSHIP INFORMED THE CONTACT THAT THEY HAD 15 BACK ORDERS FOR THE BLOWER MOTOR CONTROL MODULES. THE CONTACT WOULD LIKE NHTSA TO BE AWARE OF THIS PROBLEM.*AK THE CONSUMER STATED THERE WAS A MINOR FIRE. UPDATED 03/15/07. *JB

WHEN THE WEATHER STARTED GETTING COLDER, I TRIED TO USE THE HEAT AND I COULDN'T GET ANY HOT AIR TO DEFROST, WHEN MY WINDSHIELD BEGAN TO FROST AND FOG. WHILE DRIVING HOME, I HAD TO FIRST PULL OVER AND WIPE THE INTERIOR OF MY WINDSHIELD, THEN ON MY 21 MILE DRIVE HOME, I HAD TO CONSTANTLY WIPE THE INTERIOR OF THE WINDSHIELD WHILE DRIVING. I TOOK THE JEEP TO THE JEEP/CHRYSLER DEALER AND WAS QUOTED OVER $1500 FOR THE REPAIR. I CAN'T AFFORD THIS TYPE OF REPAIR AND DO NOT HAVE ROOM ON MY CREDIT CARDS. I MANAGED TO PURCHASE THE PARTS AND DO THE REPAIR MYSELF, WITH MY JEEP OUT OF COMMISSION FOR OVER 2 WEEKS. I REPLACED THE HEATER CORE, RECIRC BLEND DOOR, THE MID-CASE BLEND DOOR, AND 2 ACTUATORS. I HAVE BEEN TOLD THAT THIS CAN BE A CONSISTENTLY AGGRAVATING PROBLEM AND DON'T LOOK FORWARD TO HAVING TO DO IT AGAIN. ESPECIALLY NOW THAT I HAVE A NEWBORN WHO WILL BE TRAVELING IN THE CAR. THIS CAN BE A MAJOR SAFETY ISSUE, IF THIS ENGINEERING DISCREPANCY IS NOT RESOLVED. AS FAR AS I KNOW, NO ONE HAS BEEN INJURED...YET. THIS IS AN ACCIDENT WAITING TO HAPPEN. I HAVE PICTURES OF ALL THE BAD PARTS AND DOCUMENTED REPAIRS THANK YOU. *NM

COLD AIR BLOWS OUT OF DEFROSTER VENTS, EVEN WHEN SETTING IS TURNED UP TO HIGH HEAT. *NM

WHEN USING HEAT DURING THE FALL/WINTER MONTHS IN NEW HAMPSHIRE, I CAN SMELL COOLANT FROM WITHIN THE CABIN. THE WINDSHIELD AND WINDOWS ARE FOGGING REALLY, REALLY BAD THAT CAUSES VISIBILITY PROBLEMS. THIS IS A MAJOR SAFETY ISSUE. SOMETIMES HEAT COMES OUT OF THE PASSENGER SIDE VENTS, SOMETIMES IT DOESN'T. INSTEAD, COLD AIR IS BLOWING ON THE WINDSHIELD. *NM

2001 GRAND CHEROKEE LIMITED WITH DUAL ZONE CLIMATE CONTROL. THANKSGIVING DAY, NOTICED THAT NO HEAT WAS COMING FROM PASSENGER SIDE VENTS. THERMOSTAT WAS SET TO 80 DEGREES. SHUT OFF CLIMATE CONTROL UNIT, RESTARTED, NO EFFECT. STOPPED AND SHUT DOWN CAR, RESTARTED, NO EFFECT. NO WARM AIR COMES THROUGH PASSENGER SIDE VENTS. DRIVERS SIDE WORKS FINE. CLIMATE CONTROL SYSTEM WILL NOT SWITCH BETWEEN HOT AND COLD AIR. DRIVER IS COMFORTABLE, PASSENGER IS MISERABLE WHEN IT IS COLD OUTSIDE. *JB

PASSENGER SIDE DIGITAL CLIMATE CONTROLS DO NOT WORK. PASSENGER SIDE VENTILATION SYSTEM BLOWS COLD AIR ONLY. PASSENGER SIDE HEATED SEAT DOESN'T WORK. *JB

TL* - THE HEATER AND A/C ARE NOT WORKING IN THE CONTACT'S 2001 JEEP GRAND CHEROKEE. THE CONTACT CALLED THE DEALER ( ALL STAR DODGE IN AMARILLO, TX) TO SET UP APPOINTMENT FOR REPAIR. THE DEALER STATED THAT THE VEHICLE'S FAILURE IS DUE TO THE WIRING HARNESS MELTING WHICH CREATED A SHORT CIRCUIT IN THE RESONATOR. DEALER EXPLAINED THAT THEY WOULD NEED TO REPLACE THE WIRING HARNESS AND RESONATOR. THE DEALER CALLED THE PARTS WAREHOUSE IN DALLAS, TX AND THEY STATED THAT THERE IS A BACK ORDER FOR THE PART THAT CAN TAKE A FEW WEEKS BEFORE THEY GET THE PART. THE CONTACT IS CONCERNED THAT THE VEHICLE MAY CATCH ON FIRE DUE TO THE FAILURE. *NM

I WAS IN A HEAD ON COLLISION THAT TOTALED MY JEEP GRAND CHEROKEE WHILE I WAS 30 WEEKS PREGNANT. THE AIRBAGS DID NOT DEPLOY. I SPENT THE WEEKEND IN THE HOSPITAL AS A RESULT, AND THE BABY NEEDED TO BE MONITORED BECAUSE I WAS HAVING CONTRACTIONS. I INFORMED DAIMLER CHRYSLER, THEY SENT A LETTER WITH A BROCHURE SHOWING WHERE THE POINT OF IMPACT NEEDED TO BE FOR THE AIRBAGS TO DEPLOY, STATING THE CAR PERFORMED AS IT SHOULD HAVE. HOWEVER, IN THE BROCHURE, IT CLEARLY INDICATES WHERE THE POINT OF IMPACT NEEDED TO BE FOR THE AIRBAGS TO DEPLOY, WHICH IS THE SAME AS WHERE THE POINT OF IMPACT WAS ON THE JEEP. I SENT A LETTER BACK TO DAIMLER CHRYSLER VIA CERTIFIED MAIL INDICATING THIS. I HAVE HAD NO RESPONSE FROM THEM, AND THEY WILL NOT GIVE ANY INFORMATION OVER THE PHONE. *JB