2008 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

PROBLEM STARTED WITH THE KEY FOB NOT RELEASING WHEN TRYING TO TURN OFF THE VEHICLE AND WILL STICK BETWEEN THE IGNITION AND AUXILIARY POSITIONS. I HAVE TO WAIT FOR 10-15 MINUTES OR DISCONNECT THE BATTERY CABLES IN ORDER TO REMOVE THE KEY FOB AND LOCK MY VEHICLE. NOW THE KEY FOB WILL MOVE TO THE AUXILIARY POSITION OR IN BETWEEN THE AUXILIARY AND ON POSITION WHILE DRIVING. THIS HAS CAUSED THE ENGINE TO STALL AND ALMOST CAUSED ME TO HAVE AN ACCIDENT ON THE HIGHWAY WITH MY CHILDREN IN THE VEHICLE. JEEP/CHRYSLER HAS BEEN ABSOLUTELY NO HELP AS I HAVE BEEN TOLD THAT MY JEEP WAS PRODUCED ONE MONTH AFTER THE EFFECTIVE DATE OF THE IGNITION RECALL AND THEY WILL NOT FIX IT. I WENT TO THE JEEP DEALERSHIP WHERE I PURCHASED THE VEHICLE AND WAS TOLD THAT THIS WAS A "COMMON PROBLEM" BUT A MONTH LATER I AM STILL WAITING FOR THE IGNITION MODULE. NOW I HAVE A JEEP THAT I BELIEVE IS NOT SAFE FOR MY FAMILY TO TRAVEL IN AND AM CONSTANTLY GETTING A RUN-AROUND FROM THE DEALERSHIP WHEN ATTEMPTING TO GET THIS PROBLEM REPAIRED. *TR

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS EXTREME DIFFICULTY IN GETTING THE KEY TO TURN OVER ON SEVERAL OCCASIONS. THE CONTACT MENTIONED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR MULTIPLE REPAIRS THAT DID NOT REPAIR THE VEHICLE. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN A PARK POSITION, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,700.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG, WINDOWS, MOON ROOF AND AIR CONDITIONER FAILED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000. UPDATED 5/5/15*CN UPDATED 9/29/2017*CN

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR . THE FAILURE MILEAGE WAS 60,000.

WIFE PULLED INTO PARKING LOT AND HIT BUMP AND ENGINE SHUT DOWN FREEZING STEERING WHEEL SCARING WIFE. HAPPENED ONCE BEFORE. TOOK INTO DEALER(JAN-'14) AND WAS TOLD KEY WAS TOO HEAVY AND BECAME LOOSE IN IGNITION CAUSING CAR TO SHUT DOWN. (CHARGED $106). FALL 2014, RECALLS STARTED BEING ANNOUNCED FOR SAME PROBLEM(SAME KEY AS WE HAVE); FILED COMPLAINT TO CHRYSLER IN NOV. 2014(CASE #26001552) AND CHRYSLER SAID OUR VIN NOT UNDER RECALL. SAME KEY/ SAME PROBLEM, BUT NOT UNDER RECALL? THEY IMPLIED, IF UNDER RECALL MIGHT BE ABLE TO CREDIT $106 BACK. CURRENTLY: INTERESTED IN 3 THINGS: 1) INCLUDE MY VEHICLE UNDER RECALL- VERY DANGEROUS AND PEOPLE MUST BE ADVISED, IF SHE WERE DRIVING FASTER, COULD HAVE BEEN MAJOR ACCIDENT. 2) CREDIT BACK $106- DEALER DID NOTHING BUT TELL ME KEY IS HEAVY. 3) CURRENT KEY NEEDS REPLACED- I WILL PAY FOR THIS, BUT WILL IT BE THE SAME KEY? WILL IT BE REDESIGNED, WHAT SHOULD I DO? THANK YOU *TR

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME FROM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

WAS ADVISED OF RECALL 14V567000 AFFECTING MY VEHICLE ABOUT 6 MONTHS AGO. WAS TOLD NO PARTS AVAILABLE TO REPAIR IGNITIONS. ABOUT 3 MONTHS AGO STARTED TO HAVE STARTING PROBLEMS WITH IGNITION. CONTACTED DEALER AND TOLD THAT WE HAD TO KEEP WAITING FOR PARTS. NOW VEHICLE IS HORRIBLE TO TRY TO GET THE IGNITION TO START. HAVE TO KEEP TURNING KEY FOB BACK AND FORTH. CONTACTED DEALER AGAIN FOR IGNITION REPAIR AND WE WERE TOLD ONLY TO CONTACT CHRYSLER CUSTOMER ASSISTANCE. CONTACTED CHRYSLER AND THEY TOLD US TO GET CAR SERVICED. BUT SERVICE DEPT SAYS THEY CAN'T REPLACE IGNITION WITHOUT APPROVAL ON LIMITED PARTS FROM CHRYSLER. GIVING US A HEADACHE AND INOPERABLE CAR. MADE A COMPLAINT TO THEM AND NOW THEY TOLD US WE MISUNDERSTOOD DIRECTIVE FROM SERVICE. THEY GOT SERVICE TO ALLOW US TO SCHEDULE BRINING IN CAR. NEXT AVAILABLE DATE OF SERVICE IS IN THREE WEEKS. AND WE HAVE TO PAY COSTS UPFRONT AS NO PARTS AVAILABLE STILL FOR THIS RECALL THAT WAS ISSUED OVER 6 MONTHS AGO. GETTING FRUSTRATED WITH INOPERABLE CAR. *TR