2022 JEEP GRAND CHEROKEE Complaints

Went to turn left at barely 5mph and steering locked up with my front wheels pushed outside of wheel well (driver wheel, passenger is facing in), causing a collision. Steering wheel won’t turn at all now.

I received the following from the dealer when taking my car in for a suspension repair. Stellantis (Jeep) is trying to charge for software bug updates after warranty when the fixes were not available and also the without the fixes it could leave the car inoperable. Most of these should be covered as a safety/operational concern and should not be optional or charged for. "Software Update ,msmd,ttm,eps,idcm,bpcmCustomer Pay$239.33 Causes 1.Software IJpdate msmd Customers may experience the following: • Memory seat does not save on profiles 1 or 2. • Easy entry/exit functionality is inoperative. 2.ttm Customers may comment on one or more of the following: e If the vehicle is traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. If the vehicle is traveling at less than S kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds 3.idcm Customer may also experience the following: 12 volt battery drain. e Vehicle will not charge." 4.eps *Customer may also experience the following: • A low frequency EPS motor noise during low speed steering maneuvers which may be more noticeable at higher ambient and system temperatures." 5.bpcm Customers may also experience one or more of the following: e "Vehicle does not start." • Low 12V battery causing vehicle not to start."

The vehicle experienced a hybrid system/charging failure documented by the servicing dealership as “service hybrid system message and vehicle will not charge.” The vehicle also had battery-related failure requiring a jump and repeated service visits. This caused loss of use and raised reliability and safety concerns.

This is the third time that my jeep has completely shut off with no warning and in the middle of traffic. I am unable to turn on any hazard lights. The power goes completely out, and I am unable to put the car in neutral or anything to be safe. I have reported this issue in the past. The dealership is unable to figure out what is wrong and I keep trying to get this resolved before it turns out tragically. Please help me before I loss my life in this vehicle.

I would like to file a complaint against Jeep. I drive a 2022 Jeep Grand Cherokee 4XE with 16,000 miles. While driving to the Store, the electronic parking brake engaged while driving. This caused braking system damage. Jeep / Manufacturer are refusing to reimburse me. The total cost was: $9,129.26. This effected the Actuators, Brake Calipers, Rear Rotors, and Brake Pads. This is not normal wear and tear, however a safety-related defect.

Exhaust small in cabin. Exhaust manifolds leaking pulling exhaust into the cabin through the climate system. When the recirculation is turned on, then the smell is not present. When the recirculation is off then the exhaust smell is strong inside the cabin. The exhaust in the cabin is causing causing respiratory problems, fatigue, eye irritation and I am concerned of passing out when driving. I frequently have to turn on the recirculation button to keep the exhaust out of the cabin but in the winter time and in high humidity situations the window fog causing an additional safety issue. I am also forced to open the windows during this time causing excessive noise and temperature control issue. I called dealer months ago and they said not covered but now I learned should have been covered but now past the 60k mile limit.

The contact owns a 2022 Jeep Grand Cherokee. The contact stated that after starting the vehicle and shifting into park(P), the parking brake independently activated. There was no warning light illuminated. The contact manually disengaged the parking brake to start the vehicle. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for additional assistance. The failure mileage was approximately 66,212.

Front passenger head restraint deployed without any accident or reason. Just deployed without cause snapping a plastic bracket so it can’t be manually pushed back into place you have to purchase the entire component. The other oddity is the piece that you need to replace in question has been discontinued. Stellantis has a recall referenced as (20c) but my particular vehicle doesn’t fit in there timeline for that recall. I have a child and it is a head restraint that deployed is an airbag, which is extremely dangerous for anybody that could’ve been sitting in that spot or behind the seat. The piece itself is 700$ there is no wholesale for this particular piece so you’re looking at any place that would charge you $700 and then whatever the service or labor fee is which is minimal so we’re talking at least $800 for a piece that has to be with or compatible with a certain part number which is discontinued or it will not work with the system

The Forward Collision Warning (FCW) and Automatic Emergency Braking (AEB) systems on my 2022 Jeep Grand Cherokee are consistently failing to operate as intended, creating a significant safety hazard Symptoms include: System Inactivity: The FCW fails to alert or provide braking assistance during clear, high-risk frontal collision scenarios. Persistent Warning Lights: The 'FCW OFF' indicator illuminates on the instrument cluster and cannot be cleared by toggling settings in the Uconnect 5 system. Software Defaults: Following Over-the-Air (OTA) updates, the FCW and Pedestrian Emergency Braking (PEB) systems default to 'OFF' and often remain disabled despite user attempts to re-engage them. Hardware Misalignment/Blinding: Frequent 'ACC/FCW Limited Functionality' messages occur even in clear weather with clean sensors, indicating a potential calibration or module communication failure. I am referencing XXX and Manufacturer Communication XXX regarding these specific software/hardware faults. Despite these known issues, the dealership Ziegler Chrisler Doodge Jeep Ram in Schaumburg, IL has been unable to provide a permanent resolution. This failure leaves the vehicle without critical, advertised safety protections during operation

The electronic steering quit working at 55 mph, I was very hard to steer afterwards, there wear other indicator lights besides the steering warning light, I will add a picture of them. I did already do a report but have pictures to show the problem. I kept the core to figure out what happened, there is water in the unit control area for the motor. The issue started at the same time the water pump was leaking, and I believe that caused the water and corrosion in the electronic area. I also have another invoice for the diagnosis from the hudson dealer for about 600 dollars but mislaid it, If I need it I can get a duplicate.