2001 JEEP GRAND CHEROKEE Complaints

ON 2001 I BOUGHT A BRAND NEW JEEP GRAND CHEROKEE LIMITED FROM A JEEP DEALER, LITTLE AFTER I BOUGHT IT I NOTICED A VIBRATION WHEN APPLYING THE BRAKES, BUT I DID NOT THINK THERE WAS ANYTHING WRONG, BRAND NEW AND MY FIRST 4X4 I THOUGHT IT WAS THE WAY 4X4 WORKS. UNTIL ABOUT A YEAR AGO THAT I RECEIVED A LETTER ABOUT A DEMAND MADE TO CHRYSLER FROM SOME OTHER OWNERS OF GRAND CHEROKEES THAT HAVE THE SAME PROBLEM AND WHEN THEY WENT TO HAVE IT CHECK AT THE DEALER THEY WERE TOLD THAT THERE WAS A PROBLEM WITH AN UNEVEN SURFACE OF THE BRAKE ROTORS. CHRYSLER NEVER TOOK ANY ACTION ABOUT THIS FACTORY DEFECT AND DENIED REPAIR OF DEFECT. AFTER I RECEIVED THIS LETTER I TOOK MY JEEP TO THE DEALER TO HAVE IT CHECK AND I WAS TOLD THE SAME PROBLEM WITH THE FRONT DISK ROTORS WAS CAUSING THE VIBRATION ON MY CAR. I CONTACTED DAIMLERCHRYSLER BY MAIL ON OCTOBER 2006, ASKING THEM TO REPAIR THE FACTORY DEFECT AND THEY NEVER ANSWER BACK, THEN I CALLED THEM BY PHONE TO THEIR CUSTOMER RELATIONS CENTER AT 1-800-992-1997 AND ASKED FOR AN ANSWER TO MY PROBLEM BUT THEY DENIED PAYING FOR ANY REPAIR SINCE I WAS OUT OF THE WARRANTY PERIOD AND I ASKED FOR A WRITTEN DECISION BUT IT WAS ALSO DENIED AND ONLY GIVEN A REFERENCE NUMBER 15833938 FOR MY INQUIRE ON 1-3-2007. AS I SAID EARLIER IN THIS LETTER, I WAS UNAWARE OF ANY REAL BRAKE PROBLEM WITH MY VEHICLE UNTIL I WAS CONTACTED BY A LETTER FROM A THIRD PARTY WITH THE SAME PROBLEM AS I DATED JUNE 1, 2006. DAIMLERCHRYSLER NEVER CONTACTED ME ABOUT THIS PROBLEM OR DID ANY RECALL ON THIS AND THAT IS WHY I WAS OUT OF THE WARRANTY PERIOD. THANK YOU FOR READING MY COMPLAINT AND HOPE SOMETHING CAN BE DONE ABOUT IT SO THIS BIG CORPORATION TAKE RESPONSIBILITY FOR THEIR PRODUCTS. *NM

AC/HEATER NOT BLOWING HOT AIR..CAUSING WINDOW TO FROST AND ICE UP...NOT COVERED UNDER WARRANTY...BLEND DOORS....LOTS OF COMPLAINTS....VERY SERIOUS, WINDSHIELD FROSTING OVER WHEN DRIVING!! *NM

THE DEFROSTER SYSTEM BLOWS ONLY COLD AIR MAKING IT DIFFICULT(IMPOSSIBLE AT TIMES) TO CLEAR THE WINDSHIELD. THIS ISSUE OCCURS REPEATEDLY ON COLD RAINING DAYS AND MAKES VISIBILITY OUT THE FRONT WINDSHIELD VERY POOR. THIS ISSUE COULD RESULT IN A SERIOUS TRAFFIC ACCIDENT. THE ISSUE IS WELL KNOWN IN 99-04 JEEP GRAND CHEROKEES WITH THE DUAL CLIMATE CONTROL SYSTEMS. TO CORRECT THE ISSUE THE ENTIRE DASH, STEERING WHEEL, A/C EVAPORATOR AND HEATER CORE MUST BE REMOVED TO GAIN ACCESS TO THE BLENDER DOORS AND RECIRCULATION DOORS WHICH ARE THE CAUSE OF THE ISSUE. THIS ISSUE OCCURS IN 100% 99-04 JEEP GRAND CHEROKEES VEHICLES QUIPPED WITH THE DUAL CLIMATE CONTROL SYSTEM, SO THE PROBABILITY OF A DEATH(S) OCCURRING DUE TO THIS DEFECT ARE EXTRAORDINARILY HIGH. PLEASE TAKE THE APPROPRIATE ACTION TO PROTECT THE PUBLIC. *NM

BLEND DOOR FAILURE ON DUAL ZONE CLIMATE CONTROLLED 2001 JEEP GRAND CHEROKEE. THIS WAS REPAIRED BY A DEALER AT A COST OF $1000 DOLLARS, AND HAS FAILED AGAIN 2 MONTHS LATER. *NM

STEERING WHEEL RUBS AND SHAKES WHEN TURNING AT LOW SPEEDS. LOUD RUBBING SOUND LIKE DRAGGING YOUR FINGER OVER A BALLOON. CAUSES DIFFICULTY STEERING AND IS DANGEROUS IN PARKING LOTS. THIS IS AN ONGOING PROBLEM AND DAILY OCCURRENCE WITH THE VEHICLE. I'VE OWNED TWO OTHER JEEP GRAND CHEROKEES - A 1999 MODEL AND A 2000 MODEL IN ADDITION TO THE 2001 JEEP GRAND CHEROKEE I'M HAVING THIS PROBLEM WITH. THEY ALL HAD THIS ISSUE. *NM

WHILE USING THE HEAT ON MY 2001 JEEP GRAND CHEROKEE THE PASSENGER SIDE WILL GET COLD AND NO HEAT WILL COME OUT FROM THE PASSENGER SIDE VENTS JUST COLD AIR. I WENT TO THE LOCAL JEEP DEALER TO HAVE THE PROBLEM DIAGNOSED, AND THEY SAID THAT THE PASSENGER BLEND DOOR ACTUATOR FAILED,AND WERE GOING TO CHARGE $1,300.00 TO REPAIR AND REPLACE THE DAMAGED PARTS AND IS NOT COVERED UNDER THE WARRANTY. I HAVE BEEN DOING SOME RESEARCH ON THIS PART AND PROBLEM AND FROM JUST PUTTING THE PART NUMBERS (#05134349AA AUTO A/C MID CASE BLEND ASSEMBLY AND #05134347AA AUTO A/C AIR RECIRCULATION ASSEMBLY) INTO GOOGLE IT SEEMS TO BE A COMMON PROBLEM WITH MOST RECENT JEEP GRAND CHEROKEES LAREDO AND LIMITED. I HAVE FOUND AT LEAST TWO JEEP FORUMS WHERE THIS PROBLEM IS POSTED. DAIMLER CHRYSLER KNOWS ABOUT THIS PROBLEM AND HAS ISSUED A TECHNICAL SERVICE BULLETIN TSB (#24-001-04). I DO NOT SEE WHY THIS HAS NOT BEEN AN ISSUE OF RECALL OR FALLS UNDER ANY WARRANTY THAT IS PROVIDED BY DAIMLER CHRYSLER. *JB

THE HEATER ON MY 2001 JEEP GRAND CHEROKEE DOES NOT WORK ON THE PASSENGER SIDE. THE BLEND DOOR HAS FAILED. *NM

I STOPPED FOR A LEFT TURN AT A 4 WAY INTERSECTION, IN ORDER TO LET THE UPCOMING TRAFFIC PASS. WHEN IT WAS CLEAR, I STARTED TO TURN LEFT AND SLIGHTLY UPHILL. ALL OF A SUDDEN, THE ENGINE REVVED INTO THE HIGHS AND WITH A LOUD NOISE, THE CAR ACCELERATED. I IMMEDIATELY HIT THE BRAKE, BUT THE CAR KEPT ON ACCELERATING SO STRONGLY THAT IT WAS OVERTURNING TO THE LEFT AND WHILE I WAS STILL ON THE BRAKES, IT THEN ACCELERATED INTO THE DOOR OF A CAR, WHICH WAS WAITING AT THE RED LIGHT AND WAS ACTUALLY STANDING 180 DEGREES TOWARDS MY LEFT, BEHIND ME WHEN I STARTED. THE DOOR OF THIS CAR WAS TURNED SIGNIFICANTLY INWARDS WHERE THE FRONT OF MY CAR HIT. THE OTHER CAR WAS EVEN PUSHED ALL THE WAY TO THE CURB UNTIL MY CAR FINALLY CAME TO A STOP. ALL THIS WHILE I WAS STANDING ON THE BRAKE. FORTUNATELY, NOBODY WAS HURT. ALTHOUGH I HAD 2 WITNESSES, WHO TESTIFIED THE UNUSUAL ACCELERATION AND BEHAVIOR OF MY CAR, I HAVE BEEN CHARGED FOR THIS ACCIDENT WITH SIGNIFICANT DAMAGE ON THE OTHER CAR, WHICH TURNED OUT TO BE A TOTAL. MY CAR WAS ABOUT 2 MONTHS OLD AT THIS TIME, BUT I HAVE BEEN A SECURE DRIVER WITH NUMEROUS MODELS FOR MORE THAN 20 YEARS. MY LONG EXPERIENCE ALSO INCLUDES DRIVING A 10 TON UTILITY TRUCK IN THE MILITARY AND I HAVE NEVER HAD ANYTHING SIMILAR HAPPEN. I ASKED MY 5-STAR DEALERSHIP TO CHECK INTO THE ELECTRONICS AND THE BOARD COMPUTER. THEY SAID THAT THEY DIDN'T FIND ANYTHING, SO I HAD NO CASE. HOWEVER, I READ ABOUT SIMILAR EVENTS AND ONE IN PARTICULAR MOST RECENTLY, WHICH PROVIDED A LINK TO THIS COMPLAINT FORM. I DIDN'T REPORT THIS EARLIER, BECAUSE I DIDN'T KNOW ABOUT THIS COMPLAINT POSSIBILITY BACK THEN. HOWEVER, THE OFFICIAL DOCUMENTS ARE STILL AVAILABLE. THANK YOU. JM . NM

(1) INCREASING FREQUENCY OF DEFROSTER/HEATER/VENTILATION SYSTEM MALFUNCTION (2) AIR OF THE WRONG TEMPERATURE WILL COME FROM THE VENTS, OR MORE OFTEN -AND MORE IMPORTANTLY, NO AIR WILL COME FROM THE VENTS, INCLUDING THE WINDSHIELD DEFROSTER VENTS, EVEN THOUGH THE BLOWER IS OBVIOUSLY WORKING. I AM OFTEN UNABLE TO CLEAR WINDSHIELD OF CONDENSATION IN ORDER SEE WELL ENOUGH TO DRIVE SAFELY. (3) THE DEALERSHIP TELLS ME IT WILL COST $2500.00 TO FIX THE PROBLEM, AND I CAN'T AFFORD THAT. SO NOTHING HAS BEEN DONE TO FIX THE PROBLEM. *NM

FRONT WINDSHIELD AND PASSENGER SIDE WINDOWS FOGGING. AC MAKING LOTS OF NOISES. SMELL OF COOLANT INSIDE VEHICLE. *JB