2002 JEEP GRAND CHEROKEE Complaints
View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP GRAND CHEROKEE- SYLVANIA , AL
I GOT IN TO DRIVE MY '02 JEEP GRAND CHEROKEE, AND BEFORE TURNING IGNITION IT WAS LIGHTLY BUMPED AND IT WILL GO INTO ANY POSITION. ALSO,WHILE GOING DOWN THE ROAD, THE SHIFT SELECTOR (THAT CHANGES FROM N D R 1 2) WAS LIGHTLY BUMPED BY ACCIDENT, AND IT MOVED INTO N. THIS IS THE SAFETY HAZARD. IF A JEEP WAS SITTING ON AN INCLINE, AND SHIFT SELECTOR WAS BUMPED, OR SOMETHING. IT COULD ROLL DOWNGRADE AND COULD CRASH INTO ANOTHER VEHICLE OR ANOTHER PERSON. I COULD NOT FIND A RECALL ON THIS. BUT THIS IS DANGEROUS. *TR
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- WAVERLY, IA
2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM RECALL NOTICE AND VEHICLE STARTER PROBLEMS. *SMD WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER, FOR THE RECALL, THE DEALER INFORMED THE CONSUMER THE VEHICLE WOULDN'T START. THE DEALER STATED A STARTER WAS NEEDED. *JB
Source: CONSUMER LETTER -
2002 JEEP GRAND CHEROKEE- DERBY, KS
IT HAS BEEN A YEAR AND HALF SINCE I RECEIVED MY FIRST NOTICE THAT MY JEEP HAD A RECALL. SAFETY RECALL M35/NHTSA 12-527. I HAVE CONTACTED MY JEEP DEALER AT LEAST FOUR TIME IN THE LAST 12 MONTHS AND WAS TOLD THERE WASN'T ANY PARTS FOR THE REPAIR OR RECALL. HOW LONG DO I HAVE TO WAIT FOR THE REPAIR AS CHRYSLER DOES SEEM TO CARE IF THERE ARE ANY PARTS TO FIX THIS RECALL. *TR
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- STONYBROOK, NY
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 175,000. !....UPDATED 07/31/14 *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- HODGES, SC
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED HIS AIR BAG LIGHT CAME ON AND CONTINUOUSLY STAYED ON. THE CONTACT STATED THAT THE MANUFACTURER REPAIRED THE FAILURE, HOWEVER THE FAILURE RECURRED . THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/12/14*LJ UPDATED 05/15/14
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 JEEP GRAND CHEROKEE- HOLIDAY , FL
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS ) WAS PERFORMED THE RECALL REPAIRS BUT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 125,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- CRESSON, PA
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WARMER OVERHEATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED UNDER NHTSA CAMPAIGN NUMBER: 09V117000 (SEATS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 135,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- NORTH HOLLYWOOD, CA
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE AIR BAGS DEPLOYED WITHOUT WARNING AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A PARKED VEHICLE AND SUSTAINED A DISLOCATED FINGER. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 124,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- OAKDALE, NY
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND ATTEMPTED TO HAVE THE VEHICLE SERVICED NUMEROUS TIMES BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- MESA, AZ
I WORK AT A DEALERSHIP WASHING CARS. WE JUST SOLD A 2002 JEEP GRAND CHEROKEE. I WAS RUNNING THE JEEP THROUGH THE CARWASH. MY FOOT WAS ON THE BRAKE, AND SUDDENLY THE VEHICLE ACCELERATED PROPELLING ME INTO A WALL, AND THE AIRBAG DEPLOYED. I WAS INJURED IN THE ACCIDENT AND WENT TO AN URGENT CARE. *TR
Source: NHTSA WEB SITE